The Sanchaya, Bintan | Photos, Reviews & Deals @Holidify

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Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Cycling, Live sport events (broadcast), Themed dinner nights, Beach, Archery, Cooking class, Snorkelling, Golf course (within 3 km), Fishing, Diving, Hiking, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Room Amenities	Air conditioning, Infinity pool, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, BBQ facilities, Restaurant, Breakfast in the room, Room service, Bar.
Safety & security	Fire extinguishers, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Common areas	Sun terrace, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Valet parking, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site.
Entertainment and family services	Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Private beach area, Massage, Swimming Pool, Foot bath, Fitness centre, Beachfront, Beauty Services, Pool with view, Fitness, Facial treatments, Spa facilities, Outdoor pool, Spa and wellness centre, Sun loungers or beach chairs, Yoga classes.
Transport	Airport shuttle, Car hire, Airport drop off, Shuttle service, Airport pick up, Shuttle service (free).
Outdoor & View	Terrace.

Guest Ratings For This Property

9.5

Based on 122 Reviews

100% verified reviews

Comfort

9.9

Cleanliness

9.8

Value For Money

8.6

Facilities

9.5

Reviewers Mention About The Sanchaya

The Sanchaya is highly praised for its professionalism, hospitality, and personalized service. Guests appreciate the attention to detail, such as arranging ginger candy for seasickness and providing (Read More)special handling for luggage. The property is described as lovely, clean, and well-maintained, with a private beach and beautiful swimming pool. The food is delicious and the service is fantastic. Some guests mention the presence of mosquitoes during rainy weather. Overall, it is recommended for a luxury and relaxing getaway.

Guest Reviews

Roland

young couple

10.0

Exceptional

great pleasure

excellent breakfast and tasty dinner

allgood, we will be back

Published on 26 Dec 2023

Johan

young couple

10.0

Exceptional

Excellent

Amazingly beautiful place - like a fairy tail. Staff fantastic. Beautiful dining facilities and superb food.

Published on 13 Nov 2023

Sebastien

family with young children

10.0

Exceptional

Wonderful

Exceptional beauty of the colonial style of the hotel. Very kind service. Beautiful vegetation of the garden. Wonderful breakfast and dinner. Very convenient transportation back and forth from the ferry terminal. Absolutly delighted and I strongly recommend especially from Singapore

Great padel on the sea and panel tennis but worth having more sea attractions proposed directly by the hotel

Published on 01 Nov 2023

Joo

young couple

9.0

Superb

The staff were all very courteous, friendly and help including the top management. This was reflected all the way when we arrived at the ferry terminal and till our departure to board the ferry home. This is something that all people who are in the hospitality industry should adopt, regardless of the type of property. Sadly, not many. We also like the food that were being served at The Dining Room. The serving staff were so patient (especially Maria and she has fantastic memory).

It's true that the property is a bit rundown though very well maintained. The public areas are okay. The room itself may need some refurbishment like the flooring, main door (when you closed the down, you can see a gap between the frame and the door already) and the tabletops (need polishing)

Published on 19 Oct 2023

Lingshan

young couple

10.0

Exceptional

We had such an amazing time and will highly recommend for luxury sun seekers to stay.

The services staff were excellent and the food was very good. It was luxuriously decked out and we loved every bit of the look and feel it offered. The location is only 7 minutes in a car away from the ferry terminal and a very secluded location. The beach was clean and very serene.

Some bits of it felt a little tired but a quick refresh will do the job.

Published on 16 Oct 2023

Yubo

family with young children

10.0

Exceptional

Nice and quiet

Published on 07 Oct 2023

Aleksandr

young couple

10.0

Exceptional

Perfect hotel with a flawless service

We loved our stay here: flawless service, perfect villa with lots of nice compliments (free minibar, good cosmetics, slippers and a bag for the pool etc), great territory and facilities - everything was very stylish and looked expensive :) Food was also great, special thx for the breakfast menu and cocktails.

Wi-fi can be improved, had some slight problems with connection stability Also be aware that sea is very shallow, but it might be even better for a holiday with kids.

Published on 08 Sep 2023

Daniela

family with young children

10.0

Exceptional

Amazing retreat with great staff

Amazingly attentive and kind staff Very good selection of food All the space and tranquility one could wish for Great pool and thoughtful service

Published on 24 Aug 2023

Atin

family with young children

10.0

Exceptional

No property in Bintan comes close to the Sanchaya

Exceptional staff. Great location and rooms

Published on 10 Aug 2023

Xiaoping

family with young children

9.0

Superb

Service and connection from ferry to resort is super smooth with dedicated lounge for immigration

Service is really outstanding,

I dont like the beach as there is an small running water line along with beach looks like waste water from resort into the sea , in green and yellow .

Published on 13 Jul 2023