The Ritz-Carlton, Almaty, Alatau

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Club Level, Guest room, One King, City & Mountain View

Max 2 Adults

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This room features a King bed, a flat-screen TV and a room control touch panel. The suite offers complementary access to Club Lounge with 5 daily food and beverage servings, personal check-in and check-out services and concierge services.

Grand Suite

Max 3 Adults

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This spacious suite features a separate living area with a sofa and a bathroom with a largebathtub. The suite offers complementary access to Club Lounge with 5 daily food and beverage servings, personal check-in and check-out services and concierge services.

Deluxe Room, Guest Room, One King, City & Mountain View

Max 3 Adults

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This spacious room features a flat-screen TV, tea/coffee-making facilities and a room control touch panel. The well-equipped bathroom comes with a heated floor, a double sink and a shower.

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All Facilities for The Ritz-Carlton, Almaty

Category	Facilities
Activities	Live music/performance, Cycling, Hiking, Happy hour, Cooking class, Skiing, Ski storage, Temporary art galleries, Themed dinner nights, Golf course (within 3 km), Ski pass vendor.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Air purifiers, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Allergy-free room.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Shower chair, Emergency cord in bathroom, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Bidet, Additional toilet, Free toiletries, Toothbrush, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Sofa bed, Feather pillow, Wardrobe or closet, Dressing room, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Pool with a view, Heated pool, Air conditioning, Desk, Carpeted, Fan, Trash cans, Pool towels, Non-feather pillow, Cleaning products.
Food & Drink	Wine/champagne, Wine glasses, Grocery deliveries, Kid-friendly buffet, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, BBQ facilities, Children's high chair, Bottle of water, Room service, Electric kettle, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, CCTV in common areas, Smoke alarm, CCTV outside property, Carbon monoxide detector.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Wake-up service, Lockers.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV.
Common areas	Games room, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Kids' club, Nightclub/DJ, Entertainment staff, Evening entertainment.
Pool and wellness	Steam room, Massage, Beauty Services, Spa/wellness packages, Spa lounge/relaxation area, Fitness centre, Fitness, Facial treatments, Spa facilities, Hammam, Manicure, Waxing services, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body treatments, Pedicure, Spa and wellness centre.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Bicycle rental.
Outdoor & View	Terrace, City view, Mountain view, View.

About This Property

This luxury 5-star hotel is located on the foot of Alatau Mountains in Almaty and features a spa centre, an indoor pool and a fitness centre. Free Wi-Fi is provided at The Ritz-Carlton, Almaty.