The Francis Hotel, Portland | Photos, Reviews & Deals @Holidify

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All Facilities for The Francis Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Temporary art galleries.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Family rooms, Pet bowls, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Luggage storage, Concierge service.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Spa facilities, Massage, Spa and wellness centre, Back massage, Full body massage, Couples massage, Spa/wellness packages.
Transport	Accessible parking, Street parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.5

Based on 153 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.4

Value For Money

8.2

Facilities

8.6

Reviewers Mention About The Francis Hotel

The Francis Hotel is highly recommended for its characterful building, friendly service, and spacious rooms. The attached restaurant offers delicious food and the nearby Tandem Cafe serves incredible (Read More) pastries. The hotel is pet-friendly and provides thoughtful amenities for dogs. Guests appreciate the clean and minimalist rooms, convenient location with free parking, and access to nearby activities. The attention to detail, from welcome drinks to personalized recommendations, adds to the overall positive experience. The hotel is a great find with a lovely ambiance and easy accessibility.

Guest Reviews

Michael

young couple

9.0

Superb

An enjoyable stay in a stylish hotel

The way they have adapted the older building into a comfortable and trendy facility

Nothing that comes to mind. Lack of fridge in room although staff quickly dealt with the lack of one

Published on 02 Jan 2024

Grace

young couple

10.0

Exceptional

Perfect cozy and warm

Staff was amazing

It was perfect, other than that it was perfect

Published on 13 Dec 2023

Jasmine

young couple

10.0

Exceptional

Second time staying here. So very lovely. Clean, professional, kind, with lots of noticeable small details.

Amazing customer service. So clean and kind and the small touches throughout really make the stay.

That I couldnt stay longer

Published on 22 Nov 2023

Natalija

solo traveller

10.0

Exceptional

Wonderful and warm stay, pleasant and welcoming staff

Beautifully set up, comfortable and very convenient location

Published on 21 Nov 2023

Claire

young couple

9.0

Superb

Lovely hotel

The staff was exceptional and friendly. Room was lovely and the redo of the old building was awesome!

We had a room that fronted the street so it was a little loud.

Published on 17 Nov 2023

Oliver

family with young children

3.0

Poor

Quiet and clean.

They are very poor at communicating. They send several text messages, but dont actually reply when you ask them questions in response. I am still waiting to hear if they have found an item I left in the room - no reply !

Published on 30 Oct 2023

Joelle

young couple

4.0

Disappointing

Extremely disappointing.

The bathroom was okay and the bed was comfortable.

The windows were very narrow, giving very little natural light. Accross the road was a building site, and due to poor insulation, it was very noisy inside the room with the windows closed. No breakfast on site and the caf opposite the road was closed on Mondays and Tuesdays, so we had to walk half a mile looking for breakfast!. The coffee machine inside was antiquated. Even their Spa facilities were closer on Mondays and Tuesdays! The reception staff was frequently absent from the front desk leaving a note to call them if needed.. We were very disappointed, definitely not of a 5* standard!!.. we stayed in 3* hotels of a much better standard.

(Read More)

Published on 26 Oct 2023

Claire

young couple

10.0

Exceptional

Great hotel and only a short walk into the main centre of town

Published on 23 Oct 2023

Sheila

young couple

7.0

Good

Disappointed

Nice design.

We reserved 3 nights only available on booking site but wanted to add another night. Sent a number of messages to property that never replied. One additional night became available on booking site so booked a separate booking to extend our stay. Previous comments made for our stay apply to this additional night.

Published on 15 Oct 2023

Garwood

young couple

10.0

Exceptional

Delightful place. Impressed by the offer of free beer, wine and champagne. We would definitely recom

The bed was extremely comfortable! We were in Maine a week traveling along the coast, staying at a different place each night. The bed at The Francis was the most comfortable of them all. We also enjoyed the bathroom, big, sparkling clean, and the shower was absolutely inviting.

We couldnt change the temperature in our room. We tried the wall thermostat and the remote. Nothing we did changed the temperature.

Published on 12 Oct 2023