Embassy Suites by Hilton Portland Maine, Portland

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All Facilities for Embassy Suites by Hilton Portland Maine

Category	Facilities
Activities	Archery, Bike tours, Tennis court, Aerobics, Canoeing, Walking tours, Golf course (within 3 km), Fishing, Horse riding, Bingo, Cycling, Skiing, Hiking, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Family rooms, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Kid-friendly buffet, Snack bar, Kid meals, Outdoor furniture, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access, Lockers.
Common areas	Outdoor fireplace, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Pets allowed, WiFi available in all areas.
Entertainment and family services	Board games/puzzles.
Transport	Shuttle service, Airport shuttle, Airport pick up, Shuttle service (free), Airport shuttle (free), Airport drop off.
Pool and wellness	Fitness/spa locker rooms, Sun loungers or beach chairs, Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

8.6

Based on 959 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.5

Facilities

8.8

Reviewers Mention About Embassy Suites by Hilton Portland Maine

Review 1: The staff were friendly and attentive. The hotel had clean rooms with great amenities. The breakfast and cocktail reception were enjoyable. The hotel had inclusive holiday decorations. Rev (Read More)iew 2: The hotel had basic rooms but the staff provided excellent service. The breakfast exceeded expectations. The reviewer hopes the hotel appreciates and retains its employees. Review 3: The hotel was conveniently located near the airport and downtown Portland. The rooms were recently renovated and comfortable. The breakfast had many options. The reviewer plans to stay again. Review 4: The suite layout was convenient and the hotel was near downtown Portland. However, there were issues with the TV remote, bathroom, beds, pillows, and heater noise. The breakfast was better than expected. The reviewer was contacted by Hilton to resolve their issues. Review 5: The rooms were comfortable and clean. The staff were professional and friendly. The evening mixer was enjoyable. The reviewer had a great two-week stay. Review 6: The hotel had a good price and clean rooms. The staff were nice and the hotel was quiet. It was located next to the airport, which could be noisy for light sleepers. Review 7: The facilities and front desk staff were excellent. The room was spotless and had comfortable bedding. The hotel had a variety of seating arrangements, a guest pantry, and made-to-order omelettes for breakfast. The reviewer plans to return.

Guest Reviews

Lisa

young couple

9.0

Superb

Very lovely hotel and staff

Location close to everything

Melissa

young couple

10.0

Exceptional

Amazing value and friendly staff

The breakfast was great as always but the bacon is always lacking flavor

The bed was stiff

Published on 25 Dec 2023

2bicho

young couple

9.0

Superb

We enjoyed the separate sitting area, and the bed was comfortable. Staff at check inwere very friendly (Hailey and AdamThank you!)

Bathroom shower could use a deep cleaning around the grout OR re-grout. Room needs to needs to be aired out. The room smelled like smoke. Get rid of the carpet!!

Published on 23 Dec 2023

Patrick

family with young children

10.0

Exceptional

The staff was very understanding that we had a sick 16 year old in the room.

The bathroom is way to small Im a big person and you can barely turn around in the bathroom or the shower. I have a bruise on my elbow where I kept hitting the shower bar.

Published on 23 Dec 2023