Swiss-Belsuites Pounamu Queenstown, Queenstown, New-Zealand

About Swiss-Belsuites Pounamu Queenstown

Hotel Swiss-Belsuites Pounamu Queenstown is a lovely property offering amenities such as a garden, business center, and more. The hotel features family rooms, a massage service, and a hot tub/Jacuzzi for guests to enjoy. The lake-facing apartments provide amazing views of the Remarkables and come with a private hot tub. The staff is friendly and accommodating. The self-contained apartments are well-equipped with facilities such as a fridge, toaster, and teapot. The property offers beautiful views of Lake Wakatipu and is within walking distance of Queenstown. However, it should be noted that the property is spread out and may not be easily accessible for those with mobility issues.

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Location & Nearby Places

Central Queenstown (0.9 Km from city center)

110 Frankton Road

15 Nearby Attractions

Hiking in Queenstown

0.2 km

Peregrine Wines

0.6 km

Sky Diving in Queenstown

0.9 km

Luge in Queenstown

0.9 km

Wineries in Queenstown

0.9 km

Queenstown Winter Festival

0.9 km

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All Facilities for Swiss-Belsuites Pounamu Queenstown

Category	Facilities
Activities	Bike tours, Golf course (within 3 km), Ski equipment hire on site, Cycling, Skiing, Hiking, Ski storage.
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Heating.
Food & Drink	Breakfast in the room, Grocery deliveries.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Picnic area.
Reception services	Tour desk, Luggage storage, Concierge service, Invoice provided.
General	Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Pool and wellness	Hot tub/Jacuzzi, Massage.
Transport	Accessible parking, Car hire, Bicycle rental, Parking garage.

Guest Ratings For This Property

7.4

Based on 1517 Reviews

100% verified reviews

Comfort

8.0

Cleanliness

8.0

Value For Money

7.1

Facilities

7.6

Guest Reviews

Anonymous

group

9.0

Superb

Beautiful view and great location

The place has an amazing view of the lake and is in close proximity to the town center with all the restaurants and waterfront.

The place was mostly clean, only thing was the dishes were dirty so we had to wash them before using them.

Published on 04 Jan 2024

Paula

family with young children

8.0

Very good

We enjoyed our stay and would come back

The appartment was clean and facilities good

The road to cross has no crossings and was very busy

Published on 31 Dec 2023

Eric

young couple

9.0

Superb

Aircon could be fixed

Published on 31 Dec 2023

Chawarin

family with young children

5.0

Passable

I like the property but the staff was terrible.

Location

First of all, the staff is very rude and have no manners talking to customer. It should not be rated 5 star by booking.com. And worst thing is went we reached the property, there was no one to help us with the luggage. And they tell me that air conditioning in one room is not functioning. So I ask what can they do for me, they said nothing can be done and just say sorry. Another thing is the breakfast. They charge me 80 NZD for a loaf of bread and some jam and milk. But when I booked in booking.com they said its continent breakfast. The worst thing is the staff had no manners. When I was telling them about my problem, the 2 Staff took it as a joke and laugh together in front of me. I would like booking.com to investigate how did they give this hotel a 5 star rating.

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Published on 30 Dec 2023

Barbara

young couple

3.0

Poor

Wouldnt return

They stored our luggage and spool was ok but only 1 for large complex

Access from car parking to rooms is difficult with many stairs or very steep ramp. The studio is tiny and has no lake view

Published on 30 Dec 2023

Michelle

solo traveller

7.0

Good

No view .. Average, disappointing .

The wall It was alright .. Over priced for this room .

Published on 30 Dec 2023

Fielding

young couple

8.0

Very good

Nice hotel, clean and confortable

Expensive! Expected more for the money!

Published on 27 Dec 2023

Sartaj

young couple

7.0

Good

Nothing

N/a

Published on 26 Dec 2023

Clare

young couple

6.0

Pleasant

Satisfactory for a short stay

Modern. Own parking place undercover.

Room poorly cleaned throughout stay. Broken glass in kitchenette.

Published on 23 Dec 2023

Tittle

young couple

7.0

Good

Aircon, washing machine and dryer and complementary laundry detergent. The bath/shower was deep and comfortable.

Parking was good however more light would be good in the car park. Stairs and step ramp hard to haul your luggage up to room. View not great. Need to have a key drop box so you dont have to go back to reception located in a different building. Very small TV.

Published on 20 Dec 2023