Starhotels Cristallo Palace, Bergamo

This property has been featured in "47 Best Hotels In Bergamo ".

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Top Facilities

parking

bar

food

wifi

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Classic Single Room

Max 1 Adult

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This single room features a minibar, air conditioning, and free WiFi access with limited bandwidth.

Classic Double Room

Max 2 Adults

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This double room features air conditioning, minibar and satellite TV. It has free WiFi access with limited bandwidth.

Family Room (2 Adults + 1 Child)

Max 2 Adults

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Offering free WiFi access with limited bandwidth, this air-conditioned room has a satellite TV and minibar.The child must be younger than 16 years of age.

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All Facilities for Starhotels Cristallo Palace

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Pet basket, Soundproof rooms, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Thermometers for guests provided by property.
Bathroom	Shower, Private bathroom, Bath or shower, Bathrobe, Slippers.
Room Amenities	Cots, Air conditioning, Interconnected room(s) available, Heating, Safety deposit box, Pants press.
Food & Drink	Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, Restaurant, Children's high chair, Minibar, Room service.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, Smoke alarms.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access.
Media & Technology	Satellite channels, Flat-screen TV.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Books, DVDs, or music for children, Strollers, Board games/puzzles, Babysitting/child services.
Pool and wellness	Fitness centre.
Transport	Bicycle rental, Public transport tickets.
Outdoor & View	City view.

About This Property

Offering free WiFi throughout and a restaurant, Starhotels Cristallo Palace is a glass building set a 5-minute drive from Bergamo's Orio al Serio Airport, and a few minutes from Bergamo Alta, the historic upper city.

Guest Ratings For This Property

8.1

Based on 1397 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.7

Value For Money

7.8

Facilities

8.2

Guest Reviews

Stephen

review category business travellers

8.0

Very good

Good value for money

Location was good

Published on 01 Jan 2024

Widad

with friends

9.0

Superb

The staff was nice and helpful, the property was clean.

The toilet door is hard to open lol

Published on 24 Dec 2023

Thomas

young couple

9.0

Superb

I would recommend.

Good value and location good for our purposes. Staff was excellent especially Gaida who is a superstar.

Published on 19 Dec 2023

Holmen

solo traveller

9.0

Superb

Good value for money and helpful people

Nice place, nice staff, good bad

Its a bit far from a center, but if you like walking its not a problem. Big plus is good places to eat around together with local people

Published on 18 Dec 2023

Abiodun

solo traveller

8.0

Very good

Quite comfortable and relaxing.

Friendly and helpful front desk staff

Published on 18 Dec 2023

Reem

solo traveller

7.0

Good

Everything is good except the location to the centre but great for the airport

Not close to the centre and buses didnt run on time

Published on 17 Dec 2023

Wertyaron

review category business travellers

6.0

Pleasant

Return only if mandatory

Room: standard and clean. Nothing to stop my breath. Breakfast: I've been to 3-star hotels where breakfast was more rich, delicious, varied, and cost less. Location: I needed to stay at this hotel because my wife attended a convention here. During the convention, I walked with friends. The hotel is far from the city center which makes tours more expensive (taxi trips). If you are on a work trip (and even more so if you are in this hotel) it could be an option.

Food: the breakfast was not very tasty. The variety of salad vegetables and fruits leaves much to be desired. Despite the season, there are always seasonal products. I have family members with health problems, so I pay attention to this point. I didn't see a variety of products without sugar, gluten or milk. I didn't have lunch at the hotel, so there's nothing to comment on. However, dinner was really unnecessary. Better a good "panini". We ordered dinners for three evenings. After one of them I would have gone out for dinner, but I controlled myself. The buffet options were few and bad. On other nights the menu was better but despite knowing the number of diners, it took a long time to replenish. It even seems that the restaurant manager didn't come to work and the service was like a ship adrift.

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Published on 12 Dec 2023

Anna

family with young children

10.0

Exceptional

Clean, cosy, friendly staff, close to airport, Christmas atmosphere, tasty breakfast, quiet.

Everything was great!

Published on 12 Dec 2023

Scott

young couple

8.0

Very good

Happy and relaxed.

The friendly people and the quietness of the room. It was in a great area for me to walk around and see places.

N/a

Published on 29 Nov 2023

Rositsa

group

9.0

Superb

The staff were very friendly and polite. The room was cosy, bright and warm. It was cleaned every day.

Small elevators, inconvenient when you are with a baby stroller. The breakfast was good but there was small choice of fresh fruits and vegetables and it was almost the same every day.

Published on 26 Nov 2023