Palazzo Santo Spirito, Bergamo

This property has been featured in "47 Best Hotels In Bergamo ".

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Top Facilities

parking

bar

food

wifi

pool

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Standard Double Room

Max 2 Adults

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Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.

Queen Room

Max 1 Adult

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Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.

Superior Double Room

Max 2 Adults

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All Facilities for Palazzo Santo Spirito

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Lift, Lower bathroom sink.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Lowered sink, Raised toilet, Emergency cord in bathroom, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Bidet, Spa bath, Free toiletries, Hairdryer, Sauna, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Cots, Sofa bed, Wardrobe or closet, Seating Area, Safety deposit box, Interconnected room(s) available, Heating, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Trash cans, Hot tub, Pool towels.
Food & Drink	Wine/champagne, Kitchenware, Wine glasses, Kitchenette, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Refrigerator, Restaurant, Minibar, Kitchen, Dining table, Outdoor furniture, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm, Carbon monoxide detector.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV.
Common areas	Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Invoice provided, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Transport	Electric vehicle charging station.
Pool and wellness	Spa and wellness centre.
Outdoor & View	Inner courtyard view, Garden view.

About This Property

Set in Bergamo, less than 1 km from Accademia Carrara, Palazzo Santo Spirito offers accommodation with a garden, private parking, a shared lounge and a restaurant.

Guest Ratings For This Property

8.7

Based on 1593 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

8.5

Facilities

8.7

Guest Reviews

Sara

young couple

5.0

Passable

The location of this establishment is undeniably picturesque, deserving a high rating.

Upon our arrival for a reservation intended for two guests, we were provided with only one key. The explanation given was that the establishment was at full occupancy and they had run out of keys. Regrettably, this posed an inconvenience as the key not only grants access to the room but also controls the room's electricity and entry to facilities like the gym and spa. Furthermore, the insertion of the key serves as an indicator of room occupancy. Unfortunately, a "do not disturb" sign was not made available. With just one key in hand, there exists the possibility that one guest may inadvertently disturb the other by leaving with the key, potentially leading to an unexpected encounter with the cleaning team. Another issue arose about the spa facilities, as it was necessary to make reservations well in advance. This information was solely accessible on the website, with no accompanying booklet within the room or any information available at the reception during check-in. Even when booking through platforms such as booking.com, this detail was conspicuously absent. Furthermore, there was no external signage at the spa to alert guests to this reservation requirement. Despite these omissions, we were informed by the front desk that this information was prominently displayed "everywhere". Regarding breakfast, the issue lies not in the quality of the food but in its arrangement. Guests are expected to prepare their own coffee using an automatic coffee machine, which tends to operate at a rather sluggish pace. Consequently, there is a bottleneck effect in a confined space where all the hot food is situated. This results in those waiting for coffee inadvertently impeding the access of others seeking hot food. Another shortcoming was the absence of replenished body wash after the first night. Furthermore, the claim of soundproof rooms, as mentioned on the website, was not accurate.

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Published on 03 Jan 2024

Peter

family with young children

10.0

Exceptional

Friendly and helpful staff, lovely room, couldn't have enjoyed our stay more , will definitely stay again. Great Central location handy for the station and Old Town.

Published on 31 Dec 2023

Walter

young couple

9.0

Superb

Rooms great, breakfast not

Its brand new modern in an antic palazzo, rooms good new standard

The breakfast was not good enough for a 4 hotel and room price, no fresh juice, no fresh bread

Published on 29 Dec 2023

Lawrence

young couple

8.0

Very good

Great

Comfortable and beautiful

Published on 17 Dec 2023

Bart

review category business travellers

8.0

Very good

Prima hotel!

Locatie is top

Restaurant was gesloten

Published on 14 Dec 2023

Mari

young couple

6.0

Pleasant

Overgraded eith indifferent staff I

Location

Tiny room. Bathroom was cold because radiator was not working. The smell was horrible. No toiletries at all.No water in room for kettle and drinking. Paper cups for tea, which is unacceptable for 4star hotel. Parking instructions were missing. The car could hardly drive through the gate. Staff was not helpful, totally indifferent.

Published on 12 Dec 2023

Renata

review category business travellers

9.0

Superb

Nice historical hotel in the city center, very good restaurant and rich breakfast

Published on 12 Dec 2023

Jiri

review category business travellers

9.0

Superb

Location - 5 min walk to the downtown, friendly staff, breakfast, the bed with comfortable mattress.

Published on 07 Dec 2023

Angela

with friends

9.0

Superb

The breakfast was exceptional, the style of the hotel was simply beautiful

Our bedroom was in the attic it was beautiful but just a little small

Published on 30 Nov 2023

Louise

young couple

9.0

Superb

Gorgoeus hotel and spa.

Location was fantastic and lovely being set next to the church in the old monastery. Close to both old town and new town and train station . Spa was amazing and well Recommended

No drawers in the room so things like underwear and swimwear were kept on the floor

Published on 28 Nov 2023