Sofitel Strasbourg Grande Ile, Strasbourg

This property has been featured in "50 Luxury Hotels In Strasbourg ".

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Top Facilities

parking

bar

food

wifi

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Classic Queen Room

Max 2 Adults

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This room cannot accommodate an extra bed or a baby cot.

Luxury King or Twin Room with View

Max 2 Adults

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This room features a view of Place Saint-Pierre Le Jeune or the garden.Veuillez noter qu?une chauffeuse (80cm x190cm) ou un lit b�b� peuvent �tre install�s sur demande

Superior Queen Room�with Balcony and Garden View

Max 2 Adults

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Featuring a view of the garden, this room includes a flat-screen TV with satellite channels, an electric kettle, a desk. It also features a private bathroom with a bath, a hairdryer and free toiletries.It can not accommodate an extra bed or a baby cot.

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All Facilities for Sofitel Strasbourg Grande Ile

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Temporary art galleries.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Lift, Pet bowls, Lower bathroom sink.
Accessibility	Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Lowered sink, Entire unit wheelchair accessible, Shower chair, Emergency cord in bathroom, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Bidet, Additional toilet, Free toiletries, Toothbrush, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Dressing room, Private entrance, Hypoallergenic pillow, Seating Area, Safety deposit box, Fold-up bed, Interconnected room(s) available, Heating, Adapter, Extra long beds (> 2 metres), Socket near the bed, Air conditioning, Desk, Carpeted, Trash cans.
Food & Drink	Wine/champagne, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Outdoor dining area, Bottle of water, Room service, Electric kettle, Restaurant, Minibar, Dining table, Fruits, Outdoor furniture, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Streaming service (like Netflix), Radio.
Layout	Window.
Common areas	Sun terrace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Cashless payment available.
General	Pets allowed.
Entertainment and family services	Strollers, Children's playground, Babysitting/child services.
Pool and wellness	Massage, Fitness centre, Fitness, Back massage, Couples massage, Neck massage, Full body massage.
Transport	Electric vehicle charging station.
Outdoor & View	Terrace, City view, View, Inner courtyard view, Garden view, Balcony.

About This Property

Situated on Grande Ile, the historic centre of Strasbourg, this luxurious Sofitel offers guestrooms with Sofitel MyBeds, flat-screen TVs and unlimited Wi-Fi internet access.

Guest Ratings For This Property

7.9

Based on 1026 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.2

Facilities

7.8

Guest Reviews

Stephanie

family with young children

10.0

Exceptional

The staff was very friendly and held our bags for us until check in time. I loved the little Christmas Market in front o

Convenient location near downtown Strasbourg

The room was nice and a good size. The concierge was wonderful and helped us find the right restaurants and even shared his chocolates.

Published on 02 Jan 2024

Arne

young couple

2.0

Very poor

Cannot recommend.

Location and staff.

Terrible communication, access during Christmas market, bath/toilet room, hard mattress, distance of room from elevators, only two elevators for large hotel . . . just for a start.

Published on 28 Dec 2023

Pamela

family with young children

8.0

Very good

Great place to stay for the Christmas market!

Good location and helpful concierge and bellman

No early room access

Published on 25 Dec 2023

Maria

young couple

7.0

Good

Hotel is good, but overpriced

Good hotel, amazing location, but it doesnt give you the 5 star feel. The room was small and we booked with a view to the garden although we could barely see the garden and had a bad view. The room had dark carpeted flooring, which didnt feel very clean to me. The bathroom is simple. Id compare this hotel to a sheraton that you go to when on a disney trip.. good but not exceptional. Felt like we overpayed for what it was. That being said, the bed was super comfortable, there was heating in the room, the room service was quite good, check in and check out was smooth, and we could walk to all the best places from there. Also we went there with our Pomeranian and it was indeed very dog friendly. They even had dog bowls waiting in the room for us.

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Doesnt feel like 5 star, view could have been betterment

Published on 21 Dec 2023

Phapitcha

family with young children

1.0

Bad

Dirty and small

Nothing

It's dirty and very small room.

Published on 21 Dec 2023

Jill

family with young children

10.0

Exceptional

2 days was not enough.

Beds wonderful...pillows outstanding. Breakfast lovely...all staff so helpful.

3 glasses of champagne was 57euros.

Published on 20 Dec 2023

Todd

young couple

9.0

Superb

Great location. Short walk to both East/West and North/South transit lines. Easy to get from/to train station. Also short walk to any of the restaurants, shops, and attractions within the Strasbourg "Christmas Village". Staff was awesome.

Published on 20 Dec 2023

Emma-louise

family with young children

9.0

Superb

Really enjoyable.

Rooms were perfect. Staff were extremely helpful. Excellent location.

Room was a little hot and breakfast a bit busy but staff did everything they could to make it right

Published on 18 Dec 2023

Sean

young couple

8.0

Very good

Excellent service in a convenient location.

Location, comfortable bed. Staff were excellent , Lucie at reception was extremely helpful when we had difficulty accessing the city by car.

Room was small.

Published on 11 Dec 2023

Hsiaolin

family with young children

8.0

Very good

Comfortable stay

Very nice service and preparation for guests coming by car. Its really help or we cant get in to the town. Breakfast is fine and delicious.

The sink in the bathroom is really annoying. Its too easy to splash everywhere. The toilet is also not working well. Its always needed to flash many times.

Published on 09 Dec 2023