Hotel

Hôtel & Spa Château de l'ile

4, Quai Heydt
8.4
(625 reviews)

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This property has been featured in "50 Luxury Hotels In Strasbourg ".

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Tradition Room with View River or Village

  • Max 2 Adults
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    Cozy and bright room (some are attic)offering a green panorama on the wooded banks of the Ill or the village. Accessible by elevator. Three bedrooms, located on the ground floor can accommodate people with reduced mobility.

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    Family Room View on the River

  • Max 2 Adults
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    Spacious and attic room, located on the 2nd floor (accessible by lift) ideal for a family (2 adults and 2 children) or 3 adults. Relaxing view of the wooded banks of the ILL.

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    Deluxe Room

  • Max 2 Adults
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    Elegant and spacious room, located in the historic part of the Castle (accessible only by stairs). Its high ceilings and moldings reflect the bourgeois atmosphere of the residence.

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    Superior Double Room with Balcony

  • Max 2 Adults
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    Bright room (accessible by lift), with a balcony equipped with a table and two chairs, ideal for having breakfast or relaxing in the sun. View overlooking the Jardin du Cur� or the wooded banks of the ILL.

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    Classic Double Room

  • Max 2 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.

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    All Facilities for Hôtel & Spa Château de l'ile

    Category Facilities
    Activities Badminton equipment, Cycling, Live sport events (broadcast), Billiards, Hiking, Walking tours, Table tennis, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking, wifi.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Lift, Pet bowls.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Accessible by lift, Entire unit wheelchair accessible, Shower chair, Roll-in shower.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Free toiletries, Toothbrush, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Fold-up bed, Ironing facilities, Heating, Adapter, Socket near the bed, Hardwood or parquet floors, Air conditioning, Desk, Carpeted, Trash cans, Pool towels, Non-feather pillow.
    Food & Drink Wine/champagne, Wine glasses, Chocolate or cookies, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Children's high chair, Outdoor dining area, Bottle of water, Room service, Electric kettle, Restaurant, Minibar, Dining table, Wine or champagne, Fruits, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
    Cleaning services Dry cleaning, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Towels/sheets (extra fee), Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology Flat-screen TV, Telephone, Cable channels, TV.
    Common areas Sun terrace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
    Physical distancing Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Books, DVDs, or music for children, Evening entertainment, Kids' outdoor play equipment, Board games/puzzles, Babysitting/child services.
    Pool and wellness Sun umbrellas, Steam room, Massage, Beauty Services, Spa/wellness packages, Body scrub, Body wrap, Facial treatments, Spa facilities, Hammam, Back massage, Fitness/spa locker rooms, Body treatments, Spa and wellness centre, Full body massage, Sun loungers or beach chairs.
    Transport Car hire, Electric vehicle charging station.
    Outdoor & View Terrace, River view, City view, View, Inner courtyard view, Balcony.

    About This Property

    Set in a large park on the banks of the Ill River, this authentic 19th-century Château offers a sauna and massage treatments. The Chateau de l'Ile blends traditional Alsatian architecture with modern comforts.

    Guest Ratings For This Property

    8.4
    Based on 625 Reviews
    100% verified reviews

    Comfort

    8.9

    Cleanliness

    8.8

    Value For Money

    7.9

    Facilities

    8.3

    Guest Reviews

    Rupert
    young couple
    6.0
    Pleasant
    It was fine for a stop over, but not representative of the adverts, and not value for money.
    The food in the restaurant was great.
    The pictures on Booking.com don`t represent a true reflection of the place. the spa area didn't feel luxurious, and bit like a public facility.

    Published on 03 Jan 2024

    Daria
    young couple
    10.0
    Exceptional
    Exceptional
    I like rooms, atmosphere, breakfast (10/10), friendly stuff. Beautiful park
    Rooms could be more modern, but its chateau, so I think that its not so big minus

    Published on 03 Jan 2024

    Priel
    family with young children
    9.0
    Superb
    Great chateau escape, French service.
    Great cute chateau for the family
    Staff is a bit cold

    Published on 29 Dec 2023

    Cynthia
    with friends
    9.0
    Superb
    Superb
    The staff went out of their way to make our stay exceptional.
    the carpet is a little worn

    Published on 26 Dec 2023

    Berkin
    family with young children
    9.0
    Superb
    Very pleased, looking forward to visit again.
    Fascinating building located in the countryside, very warm welcome by the staff who provide help on everything. Old but very nicely furnished and clean rooms.

    Published on 24 Dec 2023

    Oliver
    young couple
    9.0
    Superb
    Great spa get away
    Really peaceful location with backers and patisserie just around the corner. Spa was small but perfect when not too many guests

    Published on 22 Dec 2023

    Allison
    young couple
    9.0
    Superb
    One of the most beautiful hotels weve ever stayed in. Very highly recommended, especially if youre going to take advan
    In planning to go see the Strasbourg Christmas markets, we begin booking a little late, but were surprised to find a room at the chteau at a reasonable price. We booked and we were not disappointed. The chteau itself is stunning, a real treat for the eyes. The room was spacious, comfortable and beautifully decorated. We especially liked the view that we had of the woods and river behind the Chteau through the large glass, double door. The bed was very comfortable, as well as the chairs at the sitting table. The bathroom is quite large, and we appreciated that there was a separate tub and shower. The staff was friendly and helpful, answering questions about public transportation, etc. Finally, the pool and hot tub were perfect and a great way to start the morning.
    We were extremely surprised to see Euro-sized mold spots near the bottom of the shower. Well, the property that the chteau was located on was beautiful property on a river, it was a good 15+ minute walk to the Tramway.

    Published on 21 Dec 2023

    Elias
    family with young children
    9.0
    Superb
    Very happy
    Very clean & quiet area

    Published on 08 Dec 2023

    Rudi
    family with young children
    10.0
    Exceptional
    Relaxing and rejuvenating weekend!
    The hotel, the staff, the food, the rooms, the poolall of it was outstanding. I wish we had been able to stay longer! The staff was professional, and also kind to our children, including small gift bags for them. The spa was steadily busy and the restaurant provided an excellent meal. I wish we would have had time to walk the grounds and to play a game of pool.
    This is not a complaint, but families will probably want to know, children are allowed to swim between the hours of 10:00-18:00.

    Published on 07 Dec 2023

    Peter
    young couple
    10.0
    Exceptional
    Exceptional
    I was worried when I booked, that this chateau might be a little run down and somewhat cold, given it was almost December when we stayed there. But I'm happy to say that we found the place very cosy and welcoming. We had a car and soon found that driving to Auchan at Baggersee to park and then taking the tram into Strasbourg was the best option, clearly many people do this. There is an excellent seafood restaurant (Le Percheron) nearby.
    Getting to and from the property by car involves quite a big detour due to there not being a bridge across the river and sometimes this can be quite heavy with traffic. We went to the in-house restaurant on our first night but the cuisine (and decor) was a bit too Alsacien for our taste.

    Published on 06 Dec 2023

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