Sleep Inn & Suites Rapid City, Rapid City | Photos, Reviews & Deals @Holidify

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Category	Facilities
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out.
Room Amenities	Heated pool, Air conditioning.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Indoor pool, Spa and wellness centre.
Transport	Airport shuttle (additional charge), Airport pick up, Airport shuttle, Airport drop off.
Food & Drink	Vending machine (drinks), Vending machine (snacks).

Guest Ratings For This Property

7.9

Based on 506 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.5

Value For Money

8.0

Facilities

8.3

Reviewers Mention About Sleep Inn & Suites

The Sleep Inn & Suites in Rapid City received positive reviews for its comfortable and clean rooms, helpful staff, and standout feature of a comfortable mattress. The breakfast options were somewhat (Read More)limited and the initial scent of air freshener was too strong for some guests. However, overall satisfaction was high and the hotel was recommended for a good night's sleep. The staff, including Eleanor and Lisa, were praised for their exceptional help and the outstanding breakfast. The hotel had a good location, spacious rooms, and a nice indoor pool area. The only issue mentioned was a delay in room availability during check-in. The rooms were spacious, clean, and well-stocked, and the area felt safe. The hotel had a convenient location with walkable access to restaurants and an indoor water park. The breakfast was praised for its variety of options. Parking could be busy when the hotel is booked. The staff was busy but efficient. The rooms were clean and there was a line during check-in, but the staff handled it well. It was recommended to stay on the east side of the hotel for a quieter night, as the roadside can be busy and loud.

Guest Reviews

Margaret

solo traveller

8.0

Very good

Very nice for the price!

Room was clean and comfortable.

I was first put in a room where the heater did not work, was very cold. Thankfully the front desk got on it soon after I called. I was given another room where the heater worked

Published on 07 Dec 2023

Kerry

solo traveller

9.0

Superb

Good breakfast, friendly staff, comfortable bed.

Published on 26 Nov 2023

Cj

family with young children

5.0

Passable

ok

it was quite and couldnot hear people coming or going out of there rooms

I dont like being woke up by the maids at 8:05am even with your signs on the doors. that was not right ..

Published on 29 Oct 2023

Meyer

young couple

9.0

Superb

Very comfortable stay with excellent service.

Breakfast was nice with several options Our bed was very comfortable Housekeeping services were great

A bigger hot tub !

Published on 13 Oct 2023

Karla

young couple

7.0

Good

Bathroom floor needed swept.

Published on 07 Oct 2023

Karen

young couple

9.0

Superb

This particular hotel is our go-to place for Rapid City. Its convenient for visiting Mt. Rushmore.

We loved the pillows; very comfortable. Shower head put out a nice stream. The breakfast was pretty good.

Beds just a little hard for us.

Published on 27 Sep 2023

Vermundson

family with young children

10.0

Exceptional

Will be back in December

Location. Quiet and comfortable

It was all very enjoyable

Published on 18 Sep 2023

Laurel

review category business travellers

8.0

Very good

Great stay for before or after a trip to Rapid City. I use this hotel often in/out of RAP

I liked the comfort of the bed and the size of the room although we weren't in the room for very long (arrived late and left early). The size of the bathroom was good. I also appreciated that Rapid Shuttle is "vouchered" for transport to/from the hotel. This was helpful on a late evening arrival into Rapid City when we couldn't find a Lyft.

I notified the front desk that the walk in angular shaped shower was a slipping hazard. The acrylic floor was VERY slippery and there were no shelves or safety bars installed anywhere in the shower. The breakfast was okay, very busy and not a lot of healthy selections. I didn't like that the "vouchered" aspect of the shuttle ride turned up on our bill as a $37+ charge. I had the impression that the shuttle service was free and we tipped the driver substantially under this assumption making the transport (which was indeed the only option) a bit more expensive than anticipated.

Published on 05 Sep 2023