Sheraton New Orleans Hotel, New Orleans

This property has been featured in "47 Family-Friendly Hotels In New Orleans ".

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bar

food

wifi

pool

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Traditional, Guest room, 1 King

Max 3 Adults

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The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The unit has 1 bed.

Traditional, Guest room, 2 Double

Max 4 Adults

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The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The double room offers a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit offers 2 beds.

Club level, Guest room, 1 King

Max 3 Adults

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The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The double room provides executive lounge access, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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All Facilities for Sheraton New Orleans Hotel

Category	Facilities
Activities	Live music/performance, Live sport events (broadcast), Happy hour, Temporary art galleries.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Allergy-free room.
Accessibility	Hearing accessible, Entire unit wheelchair accessible, Shower chair, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Body soap, Conditioner, Free toiletries, Hairdryer, Bathrobe.
Room Amenities	Sofa, Cots, Sofa bed, Feather pillow, Iron, Safety deposit box, Fold-up bed, Heating, Air conditioning, Desk, Carpeted, Trash cans.
Food & Drink	Wine/champagne, Kid-friendly buffet, Special diet menus (on request), Kid meals, Dining area, Bottle of water, Room service, Vending machine (drinks), Restaurant, Vending machine (snacks), Dining table, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm, Fire extinguisher.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Radio.
Layout	Window.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	ATM/cash machine on site, Invoice provided, Tour desk, Luggage storage, 24-hour front desk, Express check-in/check-out, Currency exchange.
General	Pets allowed.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Fitness centre, Fitness, Sun loungers or beach chairs.
Transport	Bicycle rental, Electric vehicle charging station.
Outdoor & View	City view, View.
Shops	Minimarket on site.

About This Property

This hotel is in New Orleans is across the street from the French Quarter and 4 blocks from the Mississippi River. It offers a gym and a tour desk. There is live jazz music in the Rodrigue Gallery every Friday and Saturday nights from 8 - 11 p.m.

Guest Ratings For This Property

8.1

Based on 1253 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

7.8

Facilities

8.3

Guest Reviews

Melissa

young couple

8.0

Very good

Beautiful view, great location on Canal street. Clean room but service was lacking.

We loved the decor, location, indoor Starbucks, and the view in the room.

We first arrived and valet was way too pushy and rushing us. We asked for someone to please help us with luggage. Valet asked for someone to come out with a cart. The white guy came out bypassed us and went to the white women in the car behind us. I informed him that valet called him out for us. He snapped to wait our turn. He was working in "order". I corrected him that we were ahead of the ladies and called out for us. The valet person was surprised he did this as well. He then tried to lecture us by repeating...patience. We then went inside and the asian person at the desk told us that they were overbooked and tried to give us a handicap room by the elevator. I explained that we prepaid on Booking.com and the rate wasn't based on this. She claimed to "refresh" her system and the room style that I booked...was available. It all felt very racist. I use that word with caution and not that often...but yea, we felt slighted.

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Published on 04 Jan 2024

Maria

group

9.0

Superb

Nice hotel and great location. Just a bit pricey but expected for events and time there.

Hotel was in perfect location for walking to everything and far enough away from noise. Very clean and updated Rooms . Staff very friendly and helpful. Food /drinks were excellent but expensive. But we had a great time. Would definitely stay at this hotel again.

We stayed for Sugar Bowl and New Years. Room rate was high for double room but expected for last minute.. Extra 62.00 a day for valet parking because we had SUV, which I felt should be included or less . No mini fridge or microwave but there was coffee maker. Which was nice since tarbucks line in hotel was very long .

Published on 03 Jan 2024

Tracy

young couple

10.0

Exceptional

location & cleanliness

noise from the street.

Published on 03 Jan 2024

Natalie

family with young children

7.0

Good

Basic hotel but great location

This is a decent hotel in a great location, close to Bourbon St and Cafe Beignet. Check in staff are friendly, and the rooms were clean and mostly quiet. We ordered room service one day which was good. Would recommend it as a basic hotel in a convenient location. Housekeeping varied depending on the cleaner.

This doesnt really live up to the 4-star Sheraton expectation. Rooms are basic and outdated, so this might bother some people and they smelled a little funky. There was no mini fridge, and we had to rent one for an additional $50.

Published on 02 Jan 2024

Akinobu

family with young children

9.0

Superb

Very clean room and very quick cleaning up with the linens change in the morning.

Dog friendly room.

No refrigerator in the room.

Published on 02 Jan 2024

Helen

family with young children

8.0

Very good

Location was on point, walking distance to all the popular places.

Great location

Took a very long time for the water to warm up, really only a Luke warm shower.

Published on 01 Jan 2024

Barrett

family with young children

7.0

Good

I liked everything

Nothing

Published on 31 Dec 2023

Samuels

young couple

9.0

Superb

Me and my wife and family members had a fantastic stay

The location was fantastic the food was great

To me everything was great

Published on 23 Dec 2023

Charmaine

family with young children

10.0

Exceptional

It was very nice and clean

I think the rate was really expensive with no microwave or refrigerator but I wanted to be close to family who also stayed in the same hotel

Published on 23 Dec 2023

Laquita

family with young children

6.0

Pleasant

Location, view, and friendliness of staff

Phone didnt work and was never repaired. Room was dank.

Published on 22 Dec 2023

Sheraton New Orleans Hotel is featured in

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Sheraton New Orleans Hotel

Top Facilities

Check Room Options And Availability

All Facilities for Sheraton New Orleans Hotel

About This Property

Guest Ratings For This Property

Guest Reviews

Melissa

Very good

Beautiful view, great location on Canal street. Clean room but service was lacking.

Maria

Superb

Nice hotel and great location. Just a bit pricey but expected for events and time there.

Tracy

Exceptional

Exceptional

Natalie

Good

Basic hotel but great location

Akinobu

Superb

Very clean room and very quick cleaning up with the linens change in the morning.

Helen

Very good

Location was on point, walking distance to all the popular places.

Barrett

Good

Good

Samuels

Superb

Me and my wife and family members had a fantastic stay

Charmaine

Exceptional

Exceptional

Laquita

Pleasant

Pleasant

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