Shangri-La Tanjung Aru, Kota Kinabalu, Kota Kinabalu, Malaysia

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Location & Nearby Places

Tanjung Aru (4.4 Km from city center)

No 20, Jalan Aru, Tanjung Aru

15 Nearby Attractions

Tanjung Aru Beach

0.8 km

Sabah State Museum

3.3 km

Mamutik Island

3.4 km

Kota Kinabalu Waterfront

4.0 km

Tunku Abdul Rahman Park

4.5 km

Atkinson Clock Tower

4.9 km

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All Facilities for Shangri-La Tanjung Aru, Kota Kinabalu

Category	Facilities
Activities	Happy hour, Water sport facilities on site, Live music/performance, Water park, Tennis equipment, Themed dinner nights, Beach, Mini golf, Tennis court, Snorkelling, Canoeing, Fishing, Table tennis, Diving.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Lower bathroom sink.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Sauna.
Room Amenities	Air conditioning, Infinity pool, Shallow end, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, BBQ facilities, Restaurant, Kid-friendly buffet, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Lockers, Key card access.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Tour desk, Valet parking, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site.
Entertainment and family services	Indoor play area, Board games/puzzles, Kids' club, Entertainment staff, Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Foot massage, Massage, Kids' pool, Water slide, Swimming Pool, Foot bath, Fitness centre, Beachfront, Couples massage, Pool with view, Fitness classes, Indoor pool (all year), Fence around pool, Spa/wellness packages, Neck massage, Fitness, Spa facilities, Head massage, Outdoor pool, Personal trainer, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Indoor pool, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes.
Transport	Car hire, Street parking.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.8

Based on 3260 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.4

Facilities

9.1

Reviewers Mention About Shangri-La Tanjung Aru, Kota Kinabalu

The Shangri-La Tanjung Aru in Kota Kinabalu receives rave reviews from guests who are impressed with the excellent service, friendly staff, and comprehensive facilities. The location and views are pr (Read More)aised, as well as the cleanliness of the rooms. Families appreciate the kids' room and activities available, and the pool with water slides. The Club Floor rooms and Horizon Club Lounge are recommended for a personalized experience. The resort offers a range of dining options, although some find the in-resort dining expensive and low quality. Guests also enjoy the warm swimming pool and beautiful sunset views.

Guest Reviews

Lojana

family with young children

8.0

Very good

One of the most beautiful resorts we have ever stayed at was perfect for a family holiday. It really is a unique experience at this resort, highly recommended.

Slightly over priced

Published on 05 Jan 2024

Wai

family with young children

9.0

Superb

Christmas family break

The place, the atmosphere.

The BBQ dinner was far too expensive, and it is not really worth it for that money, I will not bother with it for next time.

Published on 02 Jan 2024

Anthony

family with young children

9.0

Superb

There were lots of activities for the kids and the staff were great. The bed was comfortable, and the islands are a short boat ride away. Felt very festive and Christmasy. We have 3 kids and took the horizon club package. The lounge was great and the food and drinks provided worked very well. They had a small kids room in the lounge so my wife and I could have a drink while the kids played. The water park is fantastic and a hit with the kids. Overall the rooms were clean and I would recommend the hotel.

The TV in our room did not have access to Netflix, YouTube etc. This meant that we couldn't really watch TV in the evening. There are about 20 local channels available.

Published on 31 Dec 2023

Melanie

family with young children

10.0

Exceptional

Overall we enjoyed the warm welcome from the staffs and also the facilities provided was well maintained

The room was clean, spacious and comfortable

The only downside was the TV as it was not clear

Published on 29 Dec 2023

Irene

family with young children

9.0

Superb

Memorable and fun

Nice friendly staff, good food and good sunset

Booked through Booking.com for the reservation but need to pay directly to the hotel and when I paid, the cost is much expensive than what I reserved. They also do mot allow accumulation of points for 3rd party booking done. Next time, all reservations for Shangrila hotels need to be made directly to hotel which also comes out cheaper

Published on 28 Dec 2023

Wl

family with young children

7.0

Good

Great location easily accessible to town and from airport. Breakfast had a nice spread but I was suriprised theres no N

Location to town

Beach too small

Published on 28 Dec 2023

Kunkel

family with young children

10.0

Exceptional

Awesome pools and swimming park. Breakfast and dinner were nice. Free wine, beer, and cocktails in the afternoon.

Published on 27 Dec 2023

Amir

family with young children

10.0

Exceptional

Amazing.

All of it!

Nothing to dislike.

Published on 26 Dec 2023

Ruzaini

young couple

9.0

Superb

This is our x'th time (cannot remember how many time we have stayed here), the breakfast spread was good, pool was big and since i have a toddler, it was nice to have the kids area where 2 hours just passed by just like that. Our big kids also enjoyed the playroom area where they have PS4 and nintendo switch, along with a pool table and foosball.

Published on 26 Dec 2023