Resorts World Genting - Resort Hotel, Genting Highlands

This property has been featured in "23 Best Resorts In Genting Highlands for a Dreamy Stay ".

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Top Facilities

parking

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Check Room Options And Availability

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Deluxe Double or Twin Room

Max 2 Adults

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The spacious twin/double room features a safe deposit box, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. This twin/double room provides a dressing room and a TV with cable channels.

Deluxe Double or Twin Room with Spa Package

Max 2 Adults

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This twin/double room has a electric kettle.Room package includes:-1-hour massage at M Spa for 2 persons (Advance reservation is required upon check-in)

IMAGINATRICKS @4pm + Dinner Room Package

Max 2 Adults

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This twin/double room features a satellite TV and electric kettle.Guests enjoy:- IMAGINATRICKS (preferred seat) entrance tickets at 16:00 for 02 persons- One buffet or set dinner for 02 adults at either

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All Facilities for Resorts World Genting - Resort Hotel

Category	Facilities
Others	parking.
Miscellaneous	Non-smoking rooms, Lift, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property.
Bathroom	Shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Slippers.
Room Amenities	Ironing facilities, Dressing room, Iron, Safety deposit box.
Food & Drink	Electric kettle, Restaurant, Room service.
Cleaning services	Laundry, Dry cleaning.
Services & Extras	Towels, Linen.
Media & Technology	Radio, Cable channels, TV, Satellite channels, Telephone.
Common areas	Shared lounge/TV area.
Reception services	Concierge service, 24-hour front desk.
Physical distancing	Physical distancing rules followed.
Outdoor & View	View.

Location & Nearby Places

Resorts World Genting (0.1 Km from city center)

Genting Highlands

15 Nearby Attractions

Genting Casino

0.1 km

Skytropolis Funland

0.1 km

Arena of Stars Genting

0.1 km

Awana Horse Ranch

0.1 km

Sky Avenue Genting

0.4 km

Chin Swee Caves Temple

1.2 km

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About This Property

Enjoying a cool climate throughout the year, Resort Hotel offers modern and stylish accommodation with free WiFi access in the lobby area. The theme park, retail shops and variety of restaurants are easily accessible.

Guest Ratings For This Property

6.6

Based on 191 Reviews

100% verified reviews

Comfort

7.2

Cleanliness

7.2

Value For Money

6.2

Facilities

6.4

Guest Reviews

Hock

young couple

4.0

Disappointing

Short start is fine

Minimalist all round

A bit too far from main activities centre

Published on 25 Dec 2023

Patricia

family with young children

7.0

Good

Okay for family trip

Location wise is good.

The smell of smoking on non smoking room..

Published on 23 Dec 2023

Wang

family with young children

5.0

Passable

Nil

Took very long to get the new room after paying RM5 for early check in (got the new room at 5pm+). In the booking with booking.com, we requested a double bed/queen size bed but got a room with 2 single beds instead when checking in using the check-in kiosk. Better to check in at the reception to request for the bed type than using the check-in kiosk which doesn't allow us to select the room type (though there was a staff standing next to the kiosk to assist with the check-in and we did ask for the room type to him). Basic toiletries provided: hand-wash, 2 in 1 shampoo and shower wash, toothbrush and toothpaste. It will be good to provide shower cab and sanitary bag for ladies to use.

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Published on 22 Dec 2023

Wang

family with young children

6.0

Pleasant

Spacious room, prompt housekeeping and a lady manager came to ask if her staff had make up our room. We had the top floor and a good view of the outdoor theme park.

The staff at the check in kiosk didn't explain clearly on the early check on process. When we did the check in at the kiosk, it didn't assigned the room based on the bed type we requested during booking. We had to wait till 5pm+ to get the room with the bed type after paying RM5 for early check in. Buffet is at First World Hotel which is a far walk. Selection of food at the Food Factory (buffet) was limited and not nice.

Published on 21 Dec 2023

Wee

family with young children

6.0

Pleasant

Checking in staff in receptionist should listen carefully to what customer is requesting. Mistake is made while checking in hotel.

Published on 13 Nov 2023

Lee

family with young children

10.0

Exceptional

Every Genting staffs are well trained with great services.

The staffs at the reception is excellent and great help to us.

Closed to much casino. I believed must open more as more people's are coming back to Genting.

Published on 14 Oct 2023

Marjorie

with friends

6.0

Pleasant

It was okay

The only good thing is location - connected to the mall and entertainment area.

The hotel name is not clear. Had difficulty to locate the hotel. Took us sometime to locate. Resort World Genting or Resort Hotel? Room is basic. No wifi and no bottle water in the room. The light in the toilet was not bright with basic amenities and very spooky. Not worth the amount paid.

Published on 24 Sep 2023

Chia

review category business travellers

4.0

Disappointing

Booking.com does not come with breakfast option.

Room space is large enough. but breakfast venue is 20mins walk away from hotel which is very far away. Breakfast charges pay at the reception and pay at the restaurant is different

Couldn't complete the Self check-in via kiosk because unable to search the booking number, ended up has to go to counter for check-in. And, it took 40minutes for guests to check-in the room.

Published on 01 Aug 2023