Residence Inn Fort Wayne Southwest, Fort Wayne

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All Facilities for Residence Inn Fort Wayne Southwest

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, Grocery deliveries.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace.
Reception services	Luggage storage, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Transport	Accessible parking.
Pool and wellness	Fitness centre.
Shops	Minimarket on site.

Guest Ratings For This Property

8.1

Based on 72 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.6

Value For Money

8.0

Facilities

8.4

Reviewers Mention About Residence Inn Fort Wayne Southwest

The front desk staff was courteous and efficient, and the rooms were nice and clean. However, there were issues with the sound on the TVs and the key cards didn't work, causing inconvenience. Despite (Read More) this, the breakfast buffet was good and the service was friendly. One guest praised the hotel for allowing them to wait indoors during a car issue. Overall, the location was highly recommended and the fire pit area was a nice feature.

Guest Reviews

Tamerria

group

10.0

Exceptional

Good

Room was nice and kitchen. Beautiful staff but location it's not a lot stuff in that area.

Room & staff

Published on 09 Dec 2023

Desnee

young couple

9.0

Superb

My reason for staying was sad: my sister was in the hospital across the street.

I chose a room with a fireplace. That was great.

No problem with the property.

Published on 08 Nov 2023

Chawn

family with young children

7.0

Good

Location

The room was not very clean. The sectional smelled like dog and had dog on the cushions.

Published on 26 Oct 2023

Donna

review category business travellers

10.0

Exceptional

Front desk personnel was very friendly

Convenient location Continental breakfast was OK

The carpets need to be cleaned. Stale odor

Published on 23 Oct 2023

Greg

review category business travellers

8.0

Very good

Nice Overnight

Nice sized room for the price. Nice work area with easy access to power for multiple devices.

Not a complaint, but the years are showing and its probably due for some updates soon. Rumpled carpet, noisy fridge, minor things like that.

Published on 28 Sep 2023

Fitzroy

family with young children

8.0

Very good

The location was very peacefull and ALL of the staff that we came in contact with were professional and courteous; we felt right at home.

The fact that I had prepaid for my room on Booking.com and when I arrived at the hotel I was told that the room was not paid for so my card was swiped once again. I HAVE BEEN BILLED TWICE FOR THE SAME ROOM!!!

Published on 25 Aug 2023

Paul

family with young children

10.0

Exceptional

Very pleasant stay

The room was very spacious and clean. Had no issues with anything.

Breakfast was typical hotel fare. Nothing special but edible.

Published on 19 Jun 2023

Rebecka

family with young children

8.0

Very good

Would do it again if I could always reserve the 2 bedroom suite!

Easy to find, loved the double bedroom suite. Always love the set up of the suites and the fact that I can control the temperature and make my own meals. Love the R.I.

There was a slight pet odor and I really don't like the fact that there is no daily housekeeping/maid service. Last, there were some minor issues with doors in the suite - overall, the hotel didn't disappoint. I love R.I.

Published on 22 May 2023

Marie

family with young children

8.0

Very good

Room 220 needs to have all vents cleaned. Lots of "dust bunnies" causing my allergies to go crazy. Also, the shower curtain needs to be cleaned as well.

Published on 02 May 2023