Best Western Luxbury Inn Fort Wayne, Fort Wayne

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All Facilities for Best Western Luxbury Inn Fort Wayne

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Special diet menus (on request), Vending machine (snacks), Outdoor furniture, BBQ facilities, Vending machine (drinks).
Safety & security	Security alarm, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Picnic area, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Sun umbrellas, Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Outdoor pool (seasonal), Fitness.
Transport	Accessible parking, Parking garage.

Guest Ratings For This Property

7.2

Based on 259 Reviews

100% verified reviews

Comfort

7.8

Cleanliness

7.7

Value For Money

7.5

Facilities

7.5

Reviewers Mention About Best Western Luxbury Inn Fort Wayne

The Best Western Luxbury Inn in Fort Wayne receives positive reviews for its attentive front desk, clean rooms, and small details like mints and ear plugs. The breakfast is consistently good, althoug (Read More)h the blackout curtain in one room didn't block out much light. The complimentary breakfast is highly praised, with one guest mentioning the excellent chef. The hotel's location is convenient, with nearby shopping and restaurants within walking distance. The staff is friendly and helpful, and the rooms are spacious and well-maintained. Overall, guests have had good experiences at this hotel and plan to stay again.

Guest Reviews

Dawn

young couple

9.0

Superb

Stay there every year we visit Fort Wayne

The staff are always kind and accommodating. The rooms are recently remodeled and look amazing! Breakfast is usually good.

The breakfast was hit and miss this time. Normally, it is very good.

Published on 31 Dec 2023

Elaine

family with young children

10.0

Exceptional

The room was great ,breakfast was awesome best we had our whole trip the staff was friendly and helpful

Published on 11 Dec 2023

Arthur

young couple

1.0

Bad

Not good!!

Clean

Pet fee was too much. It was higher than the price on the website. Plus they put a 100.00 dollar fee on your credit card. This comes off if there is any damage. Why charge so much if they have this fee also.

Published on 28 Nov 2023

Tracy

solo traveller

1.0

Bad

Close to hospital

I was charged for nights i DID NOT stay

Published on 09 Nov 2023

Tracy

solo traveller

5.0

Passable

Bad business

I was left alone by the staff as I was there bc my mother was in ICU at the hospital near by. Staff was polite

I paid through booking for 5 night and before my prepaid stay was up they charged my account MULTIPLE times. At the end of my very extended stay my mom lost her battle for life and they charged me 2 more times (a total of$420) for days I didn't stay or already paid for. The owner was in the building as he lived there and REFUSED to speak to me about these charges. He said he'd call me later that day.. now 6 days later I have yet to hear from him. Very unprofessional.. just BAD BUSINESS!! If you choose to stay there watch your account bc they WILL overcharge if they see fit and without reason!

Published on 09 Nov 2023

Nonlani

review category business travellers

8.0

Very good

Recommend!

Good location

Staff was nice

Published on 08 Nov 2023

Nonlani

review category business travellers

8.0

Very good

Recommend!

Good location

Staff was nice

Published on 08 Nov 2023

Nancy

family with young children

9.0

Superb

Close to airport and easy access to freeway. Rooms are clean and comfortable.

Loved the breakfast! Staff was professional, courteous, and very friendly.

Published on 30 Oct 2023

Stephen

review category business travellers

10.0

Exceptional

The breakfast was great every morning. Always a variety of food, it was hot, other options were available as well. The staff was friendly and helpful and they even had trivia night with prizes one night. (I stayed four nights but I was working 7 to 7. Beds were good and there's a lot of shops and restaurants right next door. It's convenient.

The price was okay but I had to using booking.com to get a better rate. I paid $108 the first night plus a $20 deposit. I found I was staying another three days there so I got a room here after work with a friend and using booking.com I only came out of pocket $250 after taxes. It was worth it for me especially using booking

Published on 27 Oct 2023