Renaissance Phoenix Downtown Hotel, Phoenix

This property has been featured in "20 Luxury Hotels In Phoenix ".

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Top Facilities

parking

bar

food

wifi

pool

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King Room

Max 2 Adults

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This room features a 32-inch flat-screen TV, CD player and coffee-making facilities.

Queen Room with Two Queen Beds

Max 4 Adults

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This room features a 32-inch flat-screen TV, CD player and coffee-making facilities.

Club level, Guest room, 1 King, High floor

Max 2 Adults

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This double room has air conditioning, seating area and CD player.This room also features club lounge access.

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All Facilities for Renaissance Phoenix Downtown Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling, Horse riding, Hiking, Mini golf, Bowling.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Auditory guidance, Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Lower bathroom sink, Visual aids: Tactile signs.
Accessibility	Adapted bath, Hearing accessible, Toilet with grab rails, Accessible by lift, Roll-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Body soap, Conditioner, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Feather pillow, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Fold-up bed, Interconnected room(s) available, Ironing facilities, Heating, Air conditioning, Desk, Shallow end, Carpeted, Trash cans, Pool towels, Non-feather pillow.
Food & Drink	Wine/champagne, Coffee machine, Bottle of water, Room service, Refrigerator, Restaurant, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property.
Cleaning services	Dry cleaning.
Media & Technology	CD player, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Services & Extras	Towels, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Sun umbrellas, Fitness centre, Fitness, Sun loungers or beach chairs.
Transport	Car hire.
Outdoor & View	Terrace.
Shops	Minimarket on site.

About This Property

Just 5 minutes' walk from Talking Stick Resort Arena, home of the Phoenix Suns, this hotel features a bistro-style cafe, an outdoor rooftop pool and vibrantly-decorated guest rooms.

Guest Ratings For This Property

8.3

Based on 342 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.7

Value For Money

7.9

Facilities

8.5

Guest Reviews

Anonymous

young couple

4.0

Disappointing

For the money I expect better

The location was great!!!!

We had mold on the floor of the shower, there was construction going on so loud banging and sawing noises( no sleeping in) they were missing some bean bags for corn hole so we asked someone for them and he said he would get them but we waited 30 min and he never came back. We looked the next day and they still did not have the bean bags.

Published on 11 Dec 2023

Alycia

young couple

10.0

Exceptional

The size of the room was perfect for just our one night and so clean. I loved that we were so close to everything and walked to our event. The staff were very attentive and nice.

Published on 07 Dec 2023

Bernard

young couple

9.0

Superb

The hotel was conveniently located and the amenities were good.

No convenience store close for purchasing items and food.

Published on 20 Nov 2023

Jamilyn

family with young children

10.0

Exceptional

Very elegant. Perfect for a business.

It was beautiful

The price was a little steep

Published on 02 Nov 2023

Yousef

review category business travellers

6.0

Pleasant

Overpriced

The location was amazing, right in the middle of it all.

It was overpriced for the services that was provided by the hotel. There were very thin curtains on the windows which didnt block sun light and I couldnt sleep longer because of that.

Published on 18 Oct 2023

Jabor

review category business travellers

4.0

Disappointing

Am not convinced with service

Only location

Lots of things not meet my expectations and I thought a 5 start hotel I dont know why booking listed as 5 start hotel

Published on 18 Oct 2023

Tracie

with friends

10.0

Exceptional

Great place to stay after a concert

Location to events

N/A

Published on 14 Oct 2023

Anastasiia

young couple

1.0

Bad

Not a good hotel at all. Very bad experience !!!

Only location is good. All other things about this hotel are bad.

- AC makes very loud sounds, you can not relax and sleep in peace. - Upon check in we found out that the flash in toilet makes a sound (keeps refilling), it was basically leaking. We said them, they fixed it. - We found out that the telephone does not work, they just disconnected it, we kept calling all day. So we were forced to go down on the reception a few times. - They dont provide slippers, bathrobes. We had to push them hard to get it. First they said they can find slippers for us but not bathrobes as they dont have it, but then they brought slippers and bathrobes together. We just pushed them and were very unhappy, probably thats why they brought all what we requested. - The water is stuck in the sink every time you open it, it just doesnt go away properly. - They dont provide tooth brush and other utilities. - Room service doesnt work at night. They stop at 11 pm and start at 6.30 am. Overall the hotel is VERY old and tired. They have to renovate it and improve their service as well. Im not happy at all with this hotel. The worst hotel out of all in which we stayed in USA. It looks like 3 starts hotel, not more. I didnt expect to see anything like this in USA.

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Published on 08 Oct 2023