Pullman Port Douglas Sea Temple Resort and Spa, Port Douglas

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Category	Facilities
Activities	Happy hour, Live music/performance, Windsurfing, Cycling, Beach, Movie nights, Snorkelling, Canoeing, Golf course (within 3 km), Fishing, Horse riding, Diving, Hiking, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Room Amenities	Air conditioning, Shallow end, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, BBQ facilities, Restaurant, Grocery deliveries, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access, Key card access.
Common areas	Picnic area, Sun terrace, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Luggage storage, 24-hour front desk, Currency exchange.
General	Free parking, Parking, Parking on site.
Physical distancing	Cashless payment available, Mobile app for room service, Physical distancing rules followed.
Entertainment and family services	Baby safety gates, Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Foot massage, Massage, Kids' pool, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Couples massage, Pool with view, Fence around pool, Spa/wellness packages, Neck massage, Fitness, Facial treatments, Spa facilities, Head massage, Outdoor pool, Pedicure, Pool bar, Manicure, Spa and wellness centre, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Hand massage, Sun loungers or beach chairs.
Transport	Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Airport drop off, Bicycle rental, Public transport tickets, Shuttle service (additional charge), Shuttle service, Airport pick up.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.1

Based on 561 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.4

Value For Money

7.4

Facilities

8.5

Reviewers Mention About Pullman Port Douglas Sea Temple Resort and Spa

The Pullman Port Douglas Sea Temple Resort and Spa receives positive reviews for its friendly and attentive staff, spacious and clean rooms, and great amenities such as the pool and gym. Guests prais (Read More)e the spa services, shuttle service, and on-site restaurant. However, there are some suggestions for improvement, including the breakfast quality. The resort is also commended for hosting weddings and providing excellent event coordination. Overall, guests highly recommend the resort and express a desire to return in the future.

Guest Reviews

Lauren

young couple

6.0

Pleasant

It was a pleasant room

No parking available near our room for our hire car. Had to park and walk 5-7 mins to our room from parking spot.

Published on 16 Dec 2023

Antonella

young couple

10.0

Exceptional

We loved everything about our stay here! Really really enjoyed and spent slot of our time using the amazing pool & swim up bar! Staff were amazing. Definitely will be back and definitely recommend.

Published on 13 Dec 2023

Eileen

with friends

10.0

Exceptional

So beautiful...felt like we were back in Bali again.

We love Sea Temple. Just wish we could have had one more night. 2 nights is not long enough

Nothing...we loved every moment

Published on 10 Dec 2023

Rodney

young couple

8.0

Very good

Great place would stay again

The pool and location to the room

The noise at night with some guest echoed through the room

Published on 08 Dec 2023

Nicole

young couple

5.0

Passable

I would like my money back if I am to be honest, the staff were lovely they agreed parking was the most reported issue a

The parking is disgraceful we were so anxious every time we went out there were times where we had to park our car toward the front entrance and our unit was well down the back! To be honest the pool was nice and our arrival was really pleasant, this was a surprise for my partner and I really felt let down in the end!

As above parking so stressful, likewise we had a leaking toilet which we reported everyday, the leak ran through to the bathroom area, every day we reported it and every day they claimed maintenance would come to fix, but this was not the case! The machine that keeps the room smelling fresh also ran out and was never topped up and the air conditioning motor on the roof, meant for sleepless nights, not tranquil and not rested which was completely disappointing

Published on 04 Dec 2023

Alex

young couple

10.0

Exceptional

Amazing, no complaints.

Beautiful grounds, nice rooms, awesome pool, very helpful staff. Had a minor issue with our room and they addressed it in a quick and professional manner.

VERY minor complaint, if I HAD to. The sun lounges werent the most comfortable for hanging by the pool. But thats being SUPER picky.

Published on 27 Nov 2023

Tammy

group

8.0

Very good

Location was good - against the sea but a little out of town

Breakfast felt a bit disorganised

Published on 24 Nov 2023

John

young couple

7.0

Good

Good fun!!

Pool area. Breakfast where fantastic worth adding onto your stay. Big hot tub in the room where a bonus. And the wife loved it ;-)

It was far from the town. The bus was convenient but took a bit of getting used to. Worth getting a return. You need to book dinner in town early. The food was class but everything shut so early!

Published on 23 Nov 2023