Omaha Marriott Downtown at the Capitol District, Omaha

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Category	Facilities
Activities	Live music/performance.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Heated pool, Air conditioning, Rooftop pool, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Contactless check-in/check-out.
General	Paid WiFi, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services	Evening entertainment.
Pool and wellness	Sun umbrellas, Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.
Transport	Shuttle service, Airport shuttle, Accessible parking, Electric vehicle charging station, Shuttle service (free), Airport shuttle (free), Bicycle rental, Parking garage.
Shops	Minimarket on site.

Guest Ratings For This Property

8.4

Based on 94 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.0

Facilities

9.0

Reviewers Mention About Omaha Marriott Downtown at the Capitol District

The Omaha Marriott Downtown at the Capitol District receives positive reviews for its helpful valet service and clean rooms. The location is convenient for conferences and there are nearby activities (Read More) such as artists' studios and restaurants. However, some guests note the expensive parking and lack of storage in the rooms. The pool is clean and the hotel staff is friendly, although one guest had an issue with bird droppings on their car after using the valet service. The hotel is described as modern and comfortable, but some guests mention noise from the freeway. The hotel serves a private breakfast for groups and has a rooftop pool with a bar. One guest appreciates the relaxed atmosphere and the ability to charge drinks to the room. Another guest suggests improvements in service, citing the lack of a microwave in the rooms and a delay in fulfilling requests. Overall, the hotel is praised for its location and appearance, but service could be improved.

Guest Reviews

Amanda

young couple

10.0

Exceptional

Very clean, in a great location and was super quiet at night

Not one thing :)

Published on 03 Nov 2023

Ada

family with young children

3.0

Poor

Dusty room with great location

I really like the location of this property and its such a huge hotel.

I thought for the rate that I paid, I would get a clean room. Instead, there was dust everywhere from the cups to the door to the lamp. Basically everywhere I looked there was dust and again for the price of this hotel per night, I wouldve expected a clean room overall. This definitely made my state feel uncomfortable because from the glasses, ice, bucket, coffee, machine, and other places of the hotel room, it grossed me out. Although I did or not pictures of the bathroom or lobby, I added pictures of the dust and they could only fit three pictures.

Published on 06 Sep 2023

Smitha

family with young children

5.0

Passable

Friendly staff

There was someones food in my fridge, coffee was not refilled, toiletries were not replenished

Published on 20 Aug 2023

Joanne

young couple

7.0

Good

No free toiletries like toothbursh, toothpaste, comb and bottled water(tho there is a complimentary coffee and tea but should come with water) which are essential in a hotel stay especially during incovenient times given the amount of stay is kinda expensive. No slippers and bathrobe placed inside the room, you need to ask the service before

Published on 07 Aug 2023

Kara

review category business travellers

9.0

Superb

Close to downtown and walking distance to several places

The rooms were not cleaned well. Had chips all over the floors, in the corners, and under the bed. The toilet was clogged when we got to our room. White sheets had black stains on them and 1 pillow case was dirty.

Published on 31 Jul 2023

Anonymous

family with young children

10.0

Exceptional

Lovely setting and fun atmosphere.

Everything was beautiful, I loved how fun the pool was and the setting of the hotel.

The valet treated us as if we werent noticed, did not want to help with getting a cart. After we asked about one they pointed us where to grab it. They then pushed our cart to the elevator and left it, no hospitality what so ever.

Published on 02 Jul 2023

Sarah

group

9.0

Superb

The staff was wonderful and helpful.

Breakfast buffet was poorly run and not worth the price. There was not enough staff and they were poorly trained

Published on 10 Apr 2023

Heather

young couple

10.0

Exceptional

Great location for our staycation!

The property has a chill vibe with attentive staff. Good size very clean room. The chocolate covered strawberries were excellent! Great option to have for guests.

Published on 12 Feb 2023