Mandarin Oriental, Macau, Macau

This property has been featured in "34 Luxury Hotels In Macau ".

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Top Facilities

parking

bar

food

wifi

pool

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Deluxe City View Room

Max 2 Adults

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Offering a city, bay or lake view, this room features a minibar, coffee machine, air conditioning and high-quality wired and wireless bandwidth. There are a bath, walk-in shower and luxurious toiletries in the bathroom.Please note that guests who book breakfast inclusive rates are strictly for double occupancy only. There is an additional charge for the third person.Please note a rollaway bed is arranged for the 3rd occupancy.

Deluxe King Room with Lake View

Max 3 Adults

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With the views over Nam Van Lake, this room features a minibar and a coffee machine. There are a bath, walk-in shower and luxurious toiletries in the bathroom.Please note that guests who book breakfast inclusive rates are strictly for double occupancy only. There is an additional charge for the third person.Please note a rollaway bed is arranged for the 3rd occupancy.

Waterfront Suite

Max 3 Adults

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With the magnificent views of Macau's bay, this room features a minibar and a coffee machine. There are a separate bath, walk-in shower and luxurious toiletries in the bathroom.Please note that guests who book breakfast inclusive rates are strictly for double occupancy only. There is an additional charge for the third person.Please note a rollaway bed is arranged for the 3rd occupancy.

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All Facilities for Mandarin Oriental, Macau

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Facilities for disabled guests, Lift.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Hairdryer, Sauna, Bathrobe.
Room Amenities	Cots, Wardrobe or closet, Safety deposit box, Fold-up bed, Heating, Air conditioning, Desk.
Food & Drink	Wine/champagne, Room service, Refrigerator, Restaurant, Minibar, Fruits, Tea/Coffee maker.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Services	Wireless Internet.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Media & Technology	DVD player, Telephone, Pay-per-view channels, Cable channels, TV, Radio.
Services & Extras	Alarm clock.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Tour desk, Luggage storage, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Mobile app for room service, Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Strollers, Kids' club, Babysitting/child services.
Pool and wellness	Massage, Spa/wellness packages, Spa lounge/relaxation area, Fitness centre, Spa facilities, Fitness/spa locker rooms, Hot tub/Jacuzzi, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Car hire, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.

Location & Nearby Places

Macau Centre (1.7 Km from city center)

Avenida Dr Sun Yat Sen, NAPE

15 Nearby Attractions

MGM Macau Casino

0.2 km

Kun Iam Statue

0.6 km

Grand Lisboa Casino

0.7 km

Sam Seng Temple

0.9 km

Macau Tower

1.0 km

Cathedral of the Nativity of Our Lady

1.2 km

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About This Property

Mandarin Oriental, Macau is located on the Peninsula, a 5-minute drive from A-Ma Temple and Senado Square.

Guest Ratings For This Property

8.9

Based on 114 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.3

Value For Money

8.0

Facilities

9.0

Guest Reviews

Vivian

young couple

9.0

Superb

Coming back for sure

Stayed for the Macau Grand Prix, fantastic views of Macau Tower and Grand Lisboa from our wrap-around windows. Bed linens are to die-for. Excellent staff. Already booking my stay for next year.

nothing

Published on 20 Nov 2023

Leonidas

young couple

7.0

Good

Comfortable and luxurious as expected

Concierge team very helpful

Published on 01 Nov 2023

Jessie

family with young children

10.0

Exceptional

friendly staff, convenient location. More importantly, we were lucky enough to see the fireworks from our room.

Published on 25 Sep 2023

Nixon

group

8.0

Very good

Apart from the views of the room, the rest are fine but not spectacular

The Views from room windows, breakfast is average

Since I am a vegetarian, the breakfast has limited choices of vegetarian dishes and 2 to 3 dishes stated vegetarian but actually there are still some meat inside.

Published on 18 Sep 2023

Hui

young couple

10.0

Exceptional

The bay view room is awesome. Facing Macau Tower and bridges. Although hotel does not have shuttle bus, we can take free shuttle bus from MGM Macau to MGM Cotai/ferry terminal/airport. We had a wonderful stay for our wedding anniversary.

Check-in process can be improved

Published on 03 Jul 2023

Hugo

young couple

6.0

Pleasant

Overvalued property

Excellent location

The staff couldnt find our reservation and took us 45 mins for checking in, even though I am happy to pay it in full once again in order to avoid delays

Published on 25 Apr 2023

Helina

young couple

8.0

Very good

With a 5 stars hotel dont understand why allow guest wear sleeping to restaurants. Should make dress code sign .

Published on 16 Apr 2023

Yin

review category business travellers

10.0

Exceptional

Size of room is large, the bed is very comfortable

Published on 31 Mar 2023

Robert

young couple

10.0

Exceptional

All was good

Nothing

Published on 26 Mar 2023

Samantha

young couple

10.0

Exceptional

10 out of 10 for service. Nice hotel away from the crowds on the Cotai strip.

The staff were wonderful, couldnt do enough. We were given an upgrade to a suite which was a nice surprise. The bar was lovely with a good range of bar food. For our return to the ferry we were offered the complementary hotel transportation. This is a premium quality hotel away from the crowds in Cotai & walking distance to the Portuguese areas of interest.

The hotel is in a quiet location, so wait time for a taxi may be a little longer. The restaurant had a special event on, so only Chinese food was available for both nights of our stay. However the bar food was a good alternative.

Published on 13 Mar 2023