Mandarin Oriental Jakarta, Jakarta, Indonesia | Photos, Reviews & Deals @Holidify

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parking

bar

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Location & Nearby Places

Menteng (2.4 Km from city center)

Jalan M.H. Thamrin, PO BOX 3392,

15 Nearby Attractions

Welcome Monument

0.2 km

Plaza Indonesia

0.4 km

Grand Indonesia Mall

0.4 km

General Sudirman Statue

0.9 km

Museum Perumusan Naskah Proklamasi

0.9 km

Menteng

1.0 km

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All Facilities for Mandarin Oriental, Jakarta

Category	Facilities
Activities	Happy hour, Cooking class, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Soundproof rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Bathroom	Sauna.
Room Amenities	Air conditioning, Shallow end, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Kid-friendly buffet, Outdoor furniture, Room service, Bar.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key card access.
Common areas	Sun terrace, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Valet parking, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk.
General	Private parking, Free parking, Parking, Parking on site.
Physical distancing	Cashless payment available, Mobile app for room service.
Entertainment and family services	Strollers.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Steam room, Swimming pool, Foot massage, Massage, Swimming Pool, Foot bath, Fitness centre, Couples massage, Pool with view, Fitness classes, Spa/wellness packages, Neck massage, Fitness, Spa facilities, Head massage, Outdoor pool, Pool bar, Personal trainer, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes.
Transport	Airport shuttle, Car hire, Airport shuttle (additional charge), Airport drop off, Parking garage, Airport pick up.
Outdoor & View	Terrace.

Guest Ratings For This Property

9.0

Based on 565 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.4

Value For Money

8.7

Facilities

9.0

Reviewers Mention About Mandarin Oriental, Jakarta

The Mandarin Oriental Jakarta received positive feedback regarding the delightful experience, commendable services, and unexpected room upgrade provided by the entire team. The breakfast offerings we (Read More)re suggested to have more variety, although it was still deemed excellent and delicious. Other highlights include the seamless check-in/check-out process, very enjoyable stay with excellent hospitality and friendly staff, comfortable rooms with beautiful city views, outstanding service, and a stunning room with a rainfall shower. The location is convenient, with nearby activities and a highly praised breakfast with an omelette and noodle station.

Guest Reviews

Catrin

family with young children

10.0

Exceptional

Amazing Stay

Absolutely loved the standards of comfort found at this Mandarin Hotels property in Jakarta . The room was a suite , wonderfully arranged with lots of space and very well decorated. The breakfast was good and offered a variety of items for this time of the day. The staff at this hotel incredibly well trained, kind and competent. Must mention that the food and the service at the Chinese restaurant was really outstanding.

Variety of international food on offer and available at the casual restaurant could have been grater .

Published on 04 Jan 2024

Christofel

solo traveller

10.0

Exceptional

The staff is really accomodating. Especially during my breakfast, the Outlet Manager, Mr. Bayu. He explained how the food being prepared, what inspired about the food of choice and most importantly, the service is just excellent. Very satisfied.

There was a construction when I was there (mid December 2023). Ideally this information should be available to the guest prior to booking. But not a biggie, it doesn't affect the enjoyment of the stay.

Published on 02 Jan 2024

Aayesha

family with young children

10.0

Exceptional

Would recommend to friends and family

Everything about hotel was amazing Staff very friendly and very attentive

Rooms could do with refurb

Published on 26 Dec 2023

Omar

young couple

8.0

Very good

Excellent

Room Location Services

Resturant limited international breakfast menu

Published on 25 Dec 2023

Zuhairi

with friends

10.0

Exceptional

SUPERB EXCELLENT

Everything good. Room with monument view was mesmerizing. the toilet very clean. the bed so comfortable. staff very friendly and how the staff welcoming us are very excellent. I really love Mandarin oriental, maybe I will coming back and stay at the MO Jakarta.

nothing

Published on 16 Dec 2023

Gillian

family with young children

9.0

Superb

Outstanding customer service

The attention to detail and the amazing customer service at the MO from the moment of arrival to check out. We were allowed late check out without extra charge. .Breakfast and club food and service was beyond expectations. Very comfortable room and bed. The hotel is older style classy.but its the customer service that sets it apart. Thank you Salvina for your assistance with onward travel.

Nothing

Published on 21 Nov 2023

Faiz_kasmy

solo traveller

9.0

Superb

I like the little detail when every afternoon the staff tidying your room and prepare your bed for you to get ready to sleep. They put mineral water besides your bed and the slipper also besides your bed.

Published on 12 Nov 2023

David

review category business travellers

10.0

Exceptional

Will definetly return back.

great experience.

all is good.

Published on 10 Nov 2023

Faiz_kasmy

solo traveller

9.0

Superb

The room is spacious and facing directly to Bundaran HI - I have the best view to town. I love my bed and pillow, it's very comfort. Bathroom is spacious and hot water is running well. Breakfast is very nice too

The lemongrass scented for bathroom amenities is not smell as expected - need to have stronger lemongrass scent.

Published on 05 Nov 2023