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Macdonald Elmers Court Resort

Ranked 1 out of 50 best hotels in bournemouth

7.9
(1019 reviews)

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All Facilities for Macdonald Elmers Court Resort

Category Facilities
Activities Tennis court, Golf course (within 3 km), Tennis equipment.
Business facilities Meeting/banquet facilities.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available.
Bathroom Sauna.
Room Amenities Shallow end, Heated pool, Rooftop pool, Heating.
Food & Drink Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security 24-hour security, Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Laundry.
Food & drink safety Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Outdoor fireplace, Garden.
Reception services Luggage storage, 24-hour front desk, Invoice provided.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing Cashless payment available.
Entertainment and family services Kids' outdoor play equipment, Children's playground.
Pool and wellness Facial treatments, Spa facilities, Outdoor pool (all year), Steam room, Head massage, Swimming pool, Foot massage, Outdoor pool, Pedicure, Manicure, Massage, Spa and wellness centre, Back massage, Body wrap, Swimming Pool, Fitness centre, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Indoor pool, Beauty Services, Couples massage, Hand massage, Fitness/spa locker rooms, Pool with view, Sun loungers or beach chairs, Indoor pool (all year), Fence around pool, Spa/wellness packages, Neck massage, Body treatments, Outdoor pool (seasonal), Fitness.
Transport Accessible parking.

Guest Ratings For This Property

7.9
Based on 1019 Reviews
100% verified reviews

Comfort

8.1

Cleanliness

8.2

Value For Money

7.9

Facilities

8.2

Reviewers Mention About Macdonald Elmers Court Resort

Guests enjoyed their stay at Macdonald Elmers Court Resort, highlighting the spacious rooms, great spa facilities, attentive staff, and delicious food. Some minor issues were mentioned, such as hot f (Read More)ood temperature and room ventilation. Overall, the hotel offered good value for money with a beautiful location in the New Forest. Amenities like Google Cast in rooms and a well-stocked gym were praised, although some improvements like hotter showers and more bar space were suggested.

Guest Reviews

Rahul
family with young children
6.0
Pleasant
Pleasant, but not for four
The staff was friendly and the property was very welcoming.
The room was advertised to be enough for a family of four, however, the second teenager was not comfortable. The sofa bed was not up to the expectations.

Published on 03 Jan 2024

Leandro
young couple
10.0
Exceptional
Relaxing stay
The swimming pool and sauna
NA

Published on 03 Jan 2024

Sharon
young couple
7.0
Good
To summarise - would we keep going back? Yes for sure because Elmers Court holds special memories
We have stayed many times over the years at Elmers Court - we love the location/grounds/pool facilities and its architecture
Undoubtedly the accommodation can be criticised for not being upgraded and some rooms need a total refurbishment (pressure of water /carpets replaced etc) Manor House 23 for example and also too much unnecessary furniture which clutters the apartment

Published on 03 Jan 2024

Vivienne
young couple
8.0
Very good
Lovely relaxing stay. Beautiful setting, good customer service, staff very helpful and friendly
Stayed in the manor house lovely very comfortable apartment
Nothing

Published on 01 Jan 2024

Emma
family with young children
8.0
Very good
The staff went above and beyond. They were amazing and made our stay better. The hotel itself was grand, a little pricey
It was lovely, the grounds were pretty and the pool and spa were lovely
The beds, one was a little hard and the other a little soft. There needs to be a happy medium

Published on 31 Dec 2023

Alexandra
family with young children
5.0
Passable
A stay of two halves, make sure you book into the main hotel
Great location, nice welcome from staff and the hotel had a nice Christmassy feel. Lovely grounds and little playground for small children. Beautiful view over Lymington harbour and the Solent.
We booked an apartment for two nights. Unfortunately it smelt so bad that we asked to move into the main hotel on the second night. It felt like the apartment hadnt been used or aired in months and it needed new carpet and a more thorough clean. The lady on reception was apologetic and found myself and my husband a nice room in the main hotel. The children were able to stay with family who we were visiting locally. The main hotel was nice but the beds were a bit short, not ideal for tall people.

Published on 28 Dec 2023

Kate
family with young children
5.0
Passable
Passable
Beds were not full size

Published on 28 Dec 2023

Paula
young couple
7.0
Good
Good
The situation and gardens. And size of room
The charges for extras like clean towels. The breakfast was over priced. The smell of dog or sweaty feet in the room. There was roof tiles coming of some of the roofs

Published on 27 Dec 2023

Jack
young couple
10.0
Exceptional
Perfect trip away in an beautiful hotel with great staff
Lovely spacious apartment, which felt like home away from home
Not much really maybe if the tvs had better streaming sites for when you just want to chill out

Published on 19 Dec 2023

Katie
young couple
7.0
Good
Beautiful building in a great location, lovely staff just needs softer beds!
The staff were very professional, attentive and friendly. Parking was free. There was access to the spa facilities. The building and grounds were beautiful. Christmas decorations were nice. Food was excellent. Venue was clean. Room was cleaned while out visiting family.
The mattress's in the room were so hard that they were extreamly uncomfortable, causing a bad night's sleep and aches and pains the following day. The dimmer switch in the room didn't work. Some of the milk was off. The drinks in the bar are over priced, these are soft drinks as one small coke was 4.30 which seems excessive. Finally I strongly advise putting warning hit water signs in the bathrooms as the water can come out scalding hot and without that warning if a guest were to suffer any thermal injuries you could be held liable for negligence.

Published on 18 Dec 2023

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