JUFA Hotel Hamburg HafenCity, Hamburg

This property has been featured in "50 Best Hotels In Hamburg ".

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Top Facilities

parking

bar

wifi

food

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Double Room

Max 2 Adults

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Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Triple Room

Max 3 Adults

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Providing free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.

Quadruple Room

Max 4 Adults

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Offering free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls and a minibar. The unit has 3 beds.

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All Facilities for JUFA Hotel Hamburg HafenCity

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Bike tours.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Designated smoking area, Allergy-free room, Pet bowls.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Lowered sink, Entire unit wheelchair accessible, Shower chair, Emergency cord in bathroom, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Toilet paper, Shower cap, Shampoo, Body soap, Free toiletries, Hairdryer, Shower, Toilet.
Room Amenities	Sofa, Hypoallergenic, Soundproofing, Cots, Sofa bed, Wardrobe or closet, Clothes rack, Private entrance, Hypoallergenic pillow, Seating Area, Safety deposit box, Fold-up bed, Interconnected room(s) available, Heating, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Trash cans, Non-feather pillow.
Food & Drink	Wine/champagne, Kid-friendly buffet, Packed lunches, Special diet menus (on request), Bottle of water, Room service, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, Smoke alarm, CCTV outside property.
Cleaning services	Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV, Radio.
Layout	Window.
Common areas	Sun terrace, Games room.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Strollers, Indoor play area, Kids' outdoor play equipment, Child safety socket covers, Board games/puzzles.
Transport	Bicycle rental, Public transport tickets, Electric vehicle charging station.
Outdoor & View	Terrace, River view, City view, View, Balcony.

Location & Nearby Places

HafenCity (1.5 Km from city center)

Versmannstrasse 12-14, Hamburg, Germany

15 Nearby Attractions

Maritime Museum Hamburg

0.8 km

Deichtorhallen Hamburg

0.8 km

Dialogue in the Dark Hamburg

0.9 km

Chilehaus

1.0 km

Miniatur Wunderland Hamburg

1.5 km

Hamburg Rathaus

1.6 km

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About This Property

JUFA Hotel Hamburg HafenCity features a 4-star accommodation in the HafenCity district of Hamburg. Boasting a 24-hour front desk, this property also provides guests with a terrace.

Guest Ratings For This Property

8.3

Based on 10815 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.8

Value For Money

8.0

Facilities

8.6

Guest Reviews

Marius

family with young children

8.0

Very good

Location & kids indoor playground

Breakfast buffet can get busy and rooms are on the smaller side if a sofa bed is used.

Published on 04 Jan 2024

Suwandi

family with young children

8.0

Very good

A great family-friendly city hotel. My daughter loved the place a lot, as she can ride a balance bike inside the hotel. There are 2 playgrounds inside too.

lack of cleanliness. Looks like some lint from the quilt. We asked the staff to clean it, but the staff just simply made up the bed, with unhappy face and a tsk tsk sound, not trying to clean it up.

Published on 03 Jan 2024

Iuliia

young couple

6.0

Pleasant

The hotel is not bad

The hotel is not bad if you want to stay in the Hafencity area.

The hotel does not look new and you can see that it has been in use for a long time.

Published on 30 Dec 2023

Melinda

group

9.0

Superb

Check-in staff was not very customer focused.

Hotel posted the best time frames to have breakfast which was much appreciated. We were able to avoid the many families with small children.

I hadn't realized this was advertised as a "family friendly" hotel. There were kids and bikes roaming all over the lobby.

Published on 30 Dec 2023

Linor

family with young children

5.0

Passable

Ok if you're planning to spend most of the day and meals outside

Nice rooms, shower, hotel lobby, has 2 play rooms for children, and games.

There was a bad smell in our room . Most of the staff weren't very friendly and helpful. The evening buffet doesn't include any drinks at all, you must pay extra for every drink. Food wasn't very good and not enough options for kids.

Published on 27 Dec 2023

Mark

family with young children

9.0

Superb

Great stay

Nice hotel in a good location for our stay

Lack of pillows, but more were provided when requested

Published on 22 Dec 2023

N.gunes

family with young children

9.0

Superb

it was good

we couldnt have the opportunity to test it

a small refrigator inthe room would be better

Published on 21 Dec 2023

Roland

group

10.0

Exceptional

Comfort and convenience in a great location make this the perfect base to explore Hamburg from.

Great breakfast. Lovely room with an awesome shower and comfortable bed. Close to attractions and directly next to a subway station. Nice selection of teas in the room to try.

Published on 19 Dec 2023

Mark

review category business travellers

6.0

Pleasant

Good quiet rooms

The dinner buffet was not good

Published on 17 Dec 2023

Susan

young couple

9.0

Superb

Fantastic location in modern Hafen City on the riverside, with terrace. Clean, modern hotel with lots of space, a bar and a restaurant. Walking distance to Elbphilharmonie, also restaurants and shops. Underground train station is literally at the front door of the hotel.

Lots of noisy children running around in the bar area in the evening.

Published on 16 Dec 2023