ARCOTEL Onyx Hamburg, Hamburg

This property has been featured in "50 Best Hotels In Hamburg ".

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Top Facilities

parking

bar

food

wifi

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Comfort Double or Twin Room

Max 2 Adults

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Brightly decorated and modern room with a flat-screen TV, electric kettle. No minibar in Comfort, there is only a fridge.

Superior Double or Twin Room

Max 2 Adults

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Brightly decorated and modern room with a flat-screen TV, electric kettle. No minibar in Comfort, there is only a fridge.This room offers more space, a bathrobe and slippers in the modern bathroom.

Junior Suite

Max 3 Adults

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Brightly decorated and modern suite with a combined sleeping/living area, electric kettle, and a minibar.

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All Facilities for ARCOTEL Onyx Hamburg

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility	Upper floors accessible by elevator, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Shower cap, Hairdryer, Shampoo, Slippers, Bath, Shower, Body soap, Conditioner, Toilet, Bidet, Additional toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Soundproofing, Sofa bed, Feather pillow, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Trash cans, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Hardwood or parquet floors.
Food & Drink	Wine/champagne, Electric kettle, Minibar, Coffee machine, Special diet menus (on request), Bottle of water, Room service, Tea/Coffee maker.
Safety & security	Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service, Lockers.
Media & Technology	Cable channels, TV, Mobile hotspot device, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Transport	Public transport tickets.
Outdoor & View	City view, Landmark view.

Location & Nearby Places

St. Pauli (1.7 Km from city center)

Reeperbahn 1a

15 Nearby Attractions

Elbe Tunnel

0.5 km

St Michael's Church Hamburg

0.7 km

St. Pauli Hamburg

0.9 km

Flohschanze

0.9 km

Speicherstadt

1.2 km

Elbe Philharmonic Hall

1.3 km

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About This Property

This 4-star hotel enjoys a central location in Hamburg’s lively St Pauli district. It offers spacious, non-smoking accommodation with free Wi-Fi and a stylish bar.

Guest Ratings For This Property

8.5

Based on 9619 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.1

Facilities

8.8

Guest Reviews

Amirhossein

family with young children

8.0

Very good

I really liked my choice of staying at this hotel, besides minor drawbacks.

Clean with good space of the room. I liked the design too.

We booked separate beds, it was not like that. I didnt ask for change as I was too tired. I recommended putting enough tea bags, there were different types but one of each type for a two beds room. toothpaste was not included.

Published on 04 Jan 2024

Raimonds

review category business travellers

9.0

Superb

Great location, nice apartments and the style, everything you would expect from a hotel.

The staff seemed a bit unfriendly, might be because of the language barrier.

Published on 03 Jan 2024

David

young couple

9.0

Superb

Ideal hotel for a short break to Hamburg.

Located within easy walking distance to the centre and with good bars and restaurants on the doorstep. Room was comfortable and fully equipped. Also quiet , despite being beside a main road. Staff were friendly and helpful.

No complaints

Published on 31 Dec 2023

Stanislavs

review category business travellers

10.0

Exceptional

Very modern and clean

The price a bit high and paid extra tax which was not mentioned on booking..

Published on 27 Dec 2023

Zhang

family with young children

9.0

Superb

Good location, good and efficient front desk service.

The hotel is in a good location with lots of shops and Christmas markets in the neighbourhood.

Hair dryer package with guest's hair on it. No bottled water in room.

Published on 19 Dec 2023

Victor

review category business travellers

8.0

Very good

Location is very convenient, lot of interesting places in walking distance, S-Bahn station near the hotel. Hotel is nicely decorated, rooms are comfortable.

Breakfast was so-so, especially for the price asked.

Published on 14 Dec 2023