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Hotel

Hyatt Place Memphis Germantown

Germantown (10 kms from Shelby Farms Park)

Ranked 9 out of 45 best hotels in memphis

8.5
(787 reviews)

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All Facilities for Hyatt Place Memphis Germantown

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available.
Room Amenities Air conditioning, Safety deposit box, Heating, Pool cover.
Food & Drink Wine/champagne, Outdoor furniture, Restaurant, Bar.
Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Shared lounge/TV area.
Reception services ATM/cash machine on site, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Outdoor pool (seasonal), Fitness.
Transport Accessible parking.

Guest Ratings For This Property

8.5
Based on 787 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

8.9

Value For Money

8.5

Facilities

8.8

Reviewers Mention About Hyatt Place Memphis Germantown

Review 1: The service and food at Hyatt Place Memphis Germantown were great, especially the breakfast. The rooms were clean and functional. The reviewer highly recommends the hotel. Review 2: The re (Read More)viewer had a delightful stay at the Hyatt Hotel in Memphis. The staff was courteous and attentive, and the breakfast selection was mouthwatering. The rooms were clean and the hotel staff went above and beyond to ensure a pleasant and memorable stay. Review 3: The hotel is conveniently located near restaurants and shops, and the room rates were reasonable. The rooms were clean and comfortable, and the staff was great. The reviewer felt safe and enjoyed the stay. Review 4: The hotel is clean and well-kept. The check-in experience was great, and the staff was professional and friendly. The breakfast was delicious with plenty of seating options. The carpet had some food stains, but overall, the room was clean. The reviewer would stay here again. Review 5: The stay at the hotel was impressive, suitable for families, work trips, and solo travel. The bar and restaurant downstairs were convenient, and the reviewer plans to stay again. The breakfast was good, and the Placery restaurant is recommended. Review 6: The hotel was clean and well cared for. It offered a quiet and out-of-the-way feeling while still being close to Memphis. The reviewer would definitely stay here again. Review 7: The hotel met expectations, but the reviewer highlights the exceptional service provided by Simon. He was helpful in all aspects of the stay and went above and beyond to ensure a great experience. The reviewer compliments Simon's customer service skills and professionalism.

Guest Reviews

Moesha
family with young children
10.0
Exceptional
Exceptional
Very clean , easy check in and check out , very quiet

Published on 05 Jan 2024

Razberrey
young couple
10.0
Exceptional
Great stay.
Great location, overall stay was great, nice rooms for the rate, good hot breakfast choices, and customer service staff was great.
N/A The hotel needs at least 1 EV charging station, due to us having an EV car.

Published on 02 Jan 2024

Bret
young couple
4.0
Disappointing
It appears because we booked through a third party our request to late check out
Staff was not responsive, to include the manager.

Published on 02 Jan 2024

Linda
solo traveller
10.0
Exceptional
Exceptional
The bed and the room was very comfortable and the employees were very nice
The shower head was a little close to the wall

Published on 26 Dec 2023

Mike
young couple
9.0
Superb
Overall, Id still stay again at this hotel. Staff were nice and it was a good value.
I liked the location and the price was reasonable. The breakfast was really good, as in real scrambled eggs and bacon etc.
The thermostat in our room didnt work and only went up in temp. Not the worst problem and Im sure they could fix it quickly but we only stayed one night. Also, there were only 2 luggage carts and we had a lot of stuff. We were able to use one on check in but had to haul all our stuff down for check out which took several trips.

Published on 25 Dec 2023

Tim
family with young children
9.0
Superb
Second stay. Consistent. Will stay there again.
Great location. Good breakfast. Hospitable staff. Iron with ironing board.
No microwave in room.

Published on 23 Dec 2023

Claudia
solo traveller
8.0
Very good
it was nice
it was nice
n/a

Published on 02 Dec 2023

Tanya
young couple
10.0
Exceptional
Exceptional
Quiet and clean rooms

Published on 27 Nov 2023

Patrick
solo traveller
10.0
Exceptional
Exceptional
Staff
N/A

Published on 24 Nov 2023

Quintana
family with young children
10.0
Exceptional
Great area great food very clean
Clean and friendly great breakfast
Good location and neighborhood as expected

Published on 22 Nov 2023

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