Hyatt Place Greensboro Downtown, Greensboro

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Picnic area, Sun terrace, Shared lounge/TV area.
Reception services	ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking.
Entertainment and family services	Indoor play area, Board games/puzzles.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking, Electric vehicle charging station, Bicycle rental, Parking garage.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.4

Based on 409 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.1

Facilities

8.7

Reviewers Mention About Hyatt Place Greensboro Downtown

The Hyatt Place Greensboro Downtown receives positive reviews for its spacious and clean rooms, well-equipped gym, and satisfying breakfast. Guests appreciate the convenient location, with nearby gro (Read More)cery stores, restaurants, and Fisher Park. Some guests mention friendly staff members, notably Desmond, who provides excellent service. The hotel also offers a secure parking garage and key access to the building, which adds to the overall sense of security. Guests also appreciate the option to bring their dogs and the availability of a non-pork breakfast. Walkability in downtown Greensboro is highly praised.

Guest Reviews

Dagmar

young couple

8.0

Very good

Easy to find. Easy check in. Good breakfast. Spacious room . A very good experience on our travel through north and South Carolina.

The aircon was really vey loud, so we turned it completely off during the night, which was fine at this time of year .

Published on 21 Dec 2023

Dorinda

group

9.0

Superb

The elevator was broken the entire weekend so it caused conflict with the guest and the staff getting to the rooms. It would be nice to have microwaves in the room. There was a bit of waste considering folks didn't have the option to warm their leftovers from the restaurant

Published on 18 Dec 2023

Erika

young couple

7.0

Good

Would stay again for the location.

Location was great for my travel

Wished there was coffee/hot water for guests 24/7 due to the downtown location. Had to go to convenience store

Published on 27 Nov 2023

Nellie

young couple

8.0

Very good

Great date night spot

My payment was made through booking .com for a king size bed room. I was changed and given a double room and they been taking my money for room 2x already when I was paid and continue to run my card

Next to tanger center

Published on 21 Nov 2023

Lionel

family with young children

10.0

Exceptional

I'LL BE BACK!!!!!

THE STAFF WAS GREAT AT THERE JOB!!!!

N/A

Published on 11 Nov 2023

Larry

family with young children

10.0

Exceptional

Will stay here again when in the area.

The location was perfect for the concert we were attending. The fact that it was pet friendly was an extra bonus! Breakfast was excellent!

Published on 05 Nov 2023

Ronald

young couple

9.0

Superb

The stay in Greensboro was very enjoyable.

The breakfast choices were excellent.

Nothing

Published on 10 Oct 2023

Doris

young couple

9.0

Superb

Comfortable night, nice personnel and adequate breakfast

Location to downtown.

Rather pricey

Published on 03 Oct 2023

Dorren

review category business travellers

2.0

Very poor

Please don't stay here. You will save yourself a heap of trouble.

Nothing

Seven night stay - room serviced twice Final night got back to room to discover bed had been stripped and dirty linen on the couch. Plus several items missing as yet not recovered. Poor attitude from staff. Had I not been travelling today I would have filed a police report.

Published on 03 Oct 2023