Hotel Tropical, Puerto de la Cruz

This property has been featured in "45 Best Hotels In Puerto De La Cruz ".

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Top Facilities

bar

wifi

pool

food

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Budget Single Room

Max 1 Adult

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This room offers 1 single bed and a private bathroom with bath and towels. There is a safe and a wake-up service is available on prior request.

Budget Twin Room

Max 2 Adults

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This twin room's special feature is the pool with a view. Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. The twin room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a coffee machine as well as an inner courtyard view. The unit has 2 beds.

Double Room with View

Max 2 Adults

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This double room offers a pool with a view. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The spacious double room provides a private entrance, soundproof walls, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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All Facilities for Hotel Tropical

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Windsurfing, Cycling, Fishing, Horse riding, Hiking, Diving.
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, wifi.
Miscellaneous	Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Raised toilet, Adapted bath, Shower chair, Upper floors accessible by stairs only, Upper floors accessible by elevator, Toilet with grab rails, Roll-in shower, Entire unit located on ground floor, Accessible by lift, Lowered sink, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo, Bath, Shower, Body soap, Toilet, Bidet.
Exclusive services	Concierge services.
Room Amenities	Soundproofing, Pool with a view, Cots, Drying rack for clothing, Heated pool, Wardrobe or closet, Clothes rack, Private entrance, Desk, Seating Area, Rooftop pool, Safety deposit box, Trash cans, Tile/marble floor, Pool towels, Non-feather pillow, Socket near the bed.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks), Kitchenware, Wine glasses, Restaurant, Stovetop, Kitchenette, Kitchen, Vending machine (snacks), Dining table, Coffee machine, Dining area, Outdoor furniture.
Safety & security	Smoke alarms, Security alarm, Fire extinguishers, Smoke alarm, Fire extinguisher.
Services	Internet facilities.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	TV, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Games room, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Tour desk, Luggage storage, Currency exchange.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Solarium, Public Bath, Sun loungers or beach chairs.
Transport	Car hire, Public transport tickets, Shuttle service (additional charge), Shuttle service.
Outdoor & View	City view, Terrace, Landmark view, View, Inner courtyard view, Balcony.

About This Property

The Hotel Tropical can be found in Puerto de la Cruz. Just a few minutes from the sea, it also has an outdoor swimming pool. All of the rooms in the Tropical have a TV, a private bathroom and safes are available to rent.

Guest Ratings For This Property

7.2

Based on 2098 Reviews

100% verified reviews

Comfort

7.3

Cleanliness

7.6

Value For Money

7.8

Facilities

7.0

Guest Reviews

Jens

young couple

6.0

Pleasant

Pros and cons

The sun roof is just great! And the location is the best. The cleaning staff was SO nice us. Thanks Very smart, little kitchen hidden behind cupboard doors. Neat.

Hotel Tropical has their reception TOGETHER with the ParkPlaza, and it's kind of hidden. We had to ask to find it. To get to our room on in the Tropical, we had to go up one level (elevator or stairs) and the go a weird route through the Park Plaza building and over to the Tropical building. There we took another elevator to our room on the 5th level. If you have the slightest limp, this is quite a hazzle. The rooms in The Tropical have very narrow balconies with too big furniture. At least get a smaller table! AND we had cockroaches in a drawer in the kitchen.

Published on 04 Jan 2024

Andrei

solo traveller

7.0

Good

In general, despite the 2 indicated shortcomings, I was satisfied.

Friendly staff, good breakfast, attractive way near the ocean coast for evert day walking, beautiful view from the window, nice pool.

Terribly loud music from the nearby Chinese restaurant. It was possible to sleep only after midnight. Very poor insulation in the room. The night porter promised to wake me up at night to take a taxi to the airport, but forgot. I might miss the plane. Fortunately this did not happen.

Published on 16 Dec 2023

Mary

group

8.0

Very good

Great location and good facilities.

Great location, good facilities, the young male receptionist was very helpful and pleasant

Published on 15 Dec 2023

Brian

solo traveller

10.0

Exceptional

A wonderful place to stay.

A friendly welcome by the hosts a quiet comfortable room, private bathroom, a kitchen with all I needed and a balcony with a perfect view. A perfect place to stay.

All was perfect.

Published on 09 Dec 2023

Rose

solo traveller

1.0

Bad

Poor

Location

Noise all night smashing bottle shouting fighting until 4.30

Published on 08 Dec 2023

Alison

with friends

5.0

Passable

Location good but hotel a great disappointment

Location thats it

Room layout like a cupboard. Two hotels joined together. Reception area looks run down, breakfast cold, stale croissants and watered down orange juice. This hotel is old and tired and needs a facelift

Published on 29 Nov 2023