Hotel Santika Premiere Gubeng Surabaya, Surabaya

This property has been featured in "50 Best Hotels In Surabaya ".

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Top Facilities

parking

wifi

pool

food

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Check Room Options And Availability

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Deluxe Executive King Room

Max 2 Adults

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This air-conditioned room is fitted with a flat-screen satellite TV, electric kettle and desk with seating area. The en suite bathroom has a shower with free toiletries.

Premier King Room

Max 2 Adults

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Offering larger space, this air-conditioned room is fitted with a flat-screen satellite TV, electric kettle and desk with seating area. The en suite bathroom has a shower with free toiletries.

Junior Suite

Max 2 Adults

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Boasting the largest living space in the hotel, this air-conditioned suite is fitted with a flat-screen satellite TV, electric kettle and desk with seating area. The en suite bathroom has a shower with free toiletries.

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All Facilities for Hotel Santika Premiere Gubeng Surabaya

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	pool, food, parking, wifi.
Miscellaneous	Adult only, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails, Entire unit located on ground floor, Accessible by lift, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Free toiletries, Toilet paper, Toothbrush, Shower cap, Hairdryer, Shampoo, Slippers, Shower, Body soap, Toilet.
Exclusive services	Concierge services, Free gym access.
Room Amenities	Sofa, Soundproofing, Air conditioning, Desk, Seating Area, Safety deposit box, Trash cans, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Kid-friendly buffet, Coffee machine, Bottle of water, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm.
Services	Wireless Internet, Internet facilities.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Wake-up service, Key access.
Layout	Window.
Media & Technology	TV, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Concierge service, 24-hour front desk, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Transport	Car hire, Airport drop off, Shuttle service (additional charge), Shuttle service, Electric vehicle charging station, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	City view, View, Quiet street view.

Location & Nearby Places

Gubeng (1.3 Km from city center)

JL. Raya Gubeng No. 54 Gubeng

15 Nearby Attractions

Indonesian Cancer Museum

0.2 km

Monumen Kapal Selam

0.4 km

Monumen Bambu Runcing

0.7 km

Old Town

0.8 km

Balai Pemuda

0.8 km

Joko Dolog Buddhist Statue

1.0 km

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About This Property

Situated 5 minutes’ drive from Tunjungan Plaza Mall, Hotel Santika Premiere Gubeng Surabaya operates a 24-hour front desk with free WiFi accessible throughout the hotel.

Guest Ratings For This Property

8.4

Based on 232 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.6

Facilities

8.5

Guest Reviews

Norman

review category business travellers

10.0

Exceptional

Perfect hotel for business

It is so clean, spacious, and staff was very curtious, even down to the security guards

None

Published on 22 Dec 2023

Tantri

family with young children

10.0

Exceptional

Comfortable stay

The breakfast were lovely and so many choices

Published on 21 Oct 2023

Bintoro

family with young children

9.0

Superb

The location, the building, the rooms are great. The staff during breakfast were very helpful. Room is very comfortable.

The front desk staff , especially dyeing check out is very slow and ignorant. Shw told me to wait for 5.minutes because someone ahould check my room before check out, asking mw to sit down and will call me after ita finished. However ahw didnt return to me, and only after 10.minutes I went back to front desk asking whats going on. She said oh you are donw and can leave. If I didnt go to front desk again,.maybe i should wait till noon timw for nothing. They also didnt give me a formal receipt.

Published on 07 Oct 2023

Stefanus

family with young children

6.0

Pleasant

The service was excellent, the staff so friendly, and they provide welcome drink, fruit and breakfast

The bed was not clean, towel also smell bad

Published on 30 Sep 2023

Giorgia

young couple

7.0

Good

Ok for overnight stay in transit

Big breakfast, kind staff

I did not feel Indonesian spirit, but I dont know maybe given that Surabaya is a big city, this is normal. Stance habit we noticed: they dont provide you with hand towels but just shower ones.

Published on 28 Sep 2023

Ari

family with young children

8.0

Very good

Location, staff, worth for money, breakfast, cleanliness

Elevator is not balance with the rooms number. Probably because during our stay there was wedding held in the hotel.

Published on 21 Sep 2023

Camille

family with young children

8.0

Very good

Great location and very comfortable rooms

Very welcoming staff, the room was spacious and the beds were very comfortable. The hotel is close to the main train station and there are enough warungs/restaurants around. Breakfast was good, as well as the cafe in the lobby.

The gym was small, only had light weights, and had no airconditioning, so in the end we couldn't use it.

Published on 21 Sep 2023