Hotel Pollux, Zermatt

This property has been featured in "50 Best Hotels In Zermatt ".

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Top Facilities

bar

wifi

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Double Room with Balcony

Max 2 Adults

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These rooms are furnished and decorated in a modern Alpine style and feature a balcony.

Family Room (2 Adults + 2 Children)

Max 4 Adults

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1 room with a double bed and a connected room with a bunk bed. It features a bathroom with bathtub for the adults, while the children enjoy their own shower.

Double Room

Max 2 Adults

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These rooms are furnished and decorated in a modern Alpine style.

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All Facilities for Hotel Pollux

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling, Hiking, Skiing, Ski storage, Golf course (within 3 km), Ski school, Tour or class about local culture, Ski pass vendor.
Others	bar, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Lift, Designated smoking area.
Accessibility	Adapted bath, Upper floors accessible by elevator, Accessible by lift, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Shower cap, Shampoo, Slippers, Body soap, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Clothes rack, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Heating, Adapter, Hardwood or parquet floors, Socket near the bed, Desk, Trash cans, Non-feather pillow, Cleaning products.
Food & Drink	Wine/champagne, Wine glasses, Coffee machine, Special diet menus (on request), Kid meals, Restaurant, Minibar, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, 24-hour security, Smoke alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Key access.
Media & Technology	Laptop safe, Flat-screen TV, Telephone, TV, Radio.
Common areas	Sun terrace, Games room, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Indoor play area, Board games/puzzles, Babysitting/child services.
Pool and wellness	Steam room, Solarium, Fitness centre, Spa facilities, Hammam, Spa and wellness centre.
Transport	Shuttle service, Bicycle rental, Shuttle service (free), Public transport tickets.
Outdoor & View	Terrace, City view, Mountain view, View, Balcony, Garden view.
Shops	Minimarket on site.

Location & Nearby Places

Zermatt Village (0.2 Km from city center)

Bahnhofstrasse 28

15 Nearby Attractions

Hinterdorstrasse

0.2 km

Matterhorn Museum

0.3 km

Mountaineer's Cemetery

0.3 km

Riffelalp

0.3 km

Sunnegga

0.8 km

Findeln

1.1 km

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About This Property

The Hotel Pollux in the centre of Zermatt and 200 metres from the train station offers you newly renovated rooms, charmingly combining rustic elements with modern design. The hotel has 3 restaurants.

Guest Ratings For This Property

8.9

Based on 483 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.4

Value For Money

8.5

Facilities

9.0

Guest Reviews

Ian

young couple

10.0

Exceptional

Absolutely awesome

Fantastic staff amd fantastic hotel

It was all fantastic

Published on 24 Dec 2023

Lye

with friends

10.0

Exceptional

Great

Great! Location, room is clean and bed is comfortable. All the staff are great and always readily to help. Love the stay and would definitely choose stay again if ever visit Zermatt again. Thanks

Nothing

Published on 21 Dec 2023

Adrian

young couple

10.0

Exceptional

Great option for a more luxurious stay in Zermatt

Fantastic location close to the train station, perfect for walking and all activities. Fabulous room with great views and very relaxing atmosphere. Good breakfast and excellent dinner in the evening in the restaurant. Highly recommended and we will definitely stay here again when we return to Zermatt.

Service at breakfast could have been a better, we were left waiting for quite a while before we could order, but no big deal really.

Published on 04 Dec 2023

Seren

young couple

7.0

Good

Lovely family feel.

Wonderful location and the view from our balcony was incredible. Highly recommend the wellness centre. Breakfast was wonderful!

Our shower/bath has the previous visitors used soap left and was clearly not cleaned before we arrived but everything else was clean and comfortable.

Published on 29 Nov 2023

Tahani

family with young children

10.0

Exceptional

Everything

Nothing

Published on 23 Nov 2023

James

with friends

7.0

Good

Adequate and therefore value

Good location

Room average

Published on 16 Nov 2023

Helen

young couple

10.0

Exceptional

Loved our stay in Zermatt and would stay again...

Excellent location just minutes from the train station, on the main street. Fabulous room with the best bed! Fire side drinks at night in the bar.

Shower bath, quite slippery getting in & out.

Published on 14 Oct 2023

Jennifer

young couple

10.0

Exceptional

Perfect Hotel for Matterhorn visit

Hotel Pollux is a lovely property tucked in next to Fuch's Bakery on the main road in Zermatt. The staff are very kind and helpful. Our room was spacious, clean, well-appointed, and reasonably priced. We couldn't have been more pleased.

Published on 05 Oct 2023

Estella

family with young children

5.0

Passable

Nice, rooms, quiet, and great windows to open for fresh air.

The reception was able to change my room when I realized I was in a loft room.

The front desk was accomodating once I realized I booked a room with a loft (stairs to the bed). The website mentioned gallery but not realizing it was a loft.

Published on 03 Oct 2023