Hotel Majapahit Surabaya MGallery, Surabaya, Indonesia

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Location & Nearby Places

Tegalsari (1.4 Km from city center)

Jalan Tunjungan No.65

15 Nearby Attractions

Tunjungan Plaza

0.4 km

Museum Surabaya

0.5 km

Monumen Gubernur Suryo

0.5 km

Apsari Park

0.5 km

Joko Dolog Buddhist Statue

0.6 km

Old Town

0.7 km

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All Facilities for Hotel Majapahit Surabaya MGallery

Category	Facilities
Activities	Live music/performance, Billiards, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Sauna.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, BBQ facilities, Restaurant, Grocery deliveries, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Lockers, Key access, Key card access.
Common areas	Picnic area, Sun terrace, Outdoor fireplace, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Kids' outdoor play equipment, Babysitting/child services, Nightclub/DJ.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Foot massage, Public Bath, Hair cut, Make up services, Massage, Kids' pool, Swimming Pool, Fitness centre, Beauty Services, Couples massage, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Outdoor pool, Pedicure, Manicure, Personal trainer, Spa and wellness centre, Back massage, Hair colouring, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes, Hair treatments.
Transport	Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Airport drop off, Public transport tickets, Parking garage, Shuttle service (additional charge), Shuttle service, Airport pick up.
Outdoor & View	Terrace.
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

9.0

Based on 678 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.1

Value For Money

9.1

Facilities

9.0

Reviewers Mention About Hotel Majapahit Surabaya MGallery

The Hotel Majapahit Surabaya offers an amazing and immersive experience with its fast check-in process and traditional welcome drink. As an All Gold member, I received a free room upgrade and complim (Read More)entary drinks. The prime location and nearby food stalls make it convenient with plenty to do. The historic tour was highly informative and enjoyable. The hotel has clean and spacious rooms, though breakfast food temperature could be improved. The staff and colonial ambience create a truly remarkable experience. Highly recommended for a luxurious stay in Surabaya.

Guest Reviews

Xianwen

family with young children

10.0

Exceptional

Great hotel!!

Extremely close to a big mall and many restaurants, the hotel has two good restaurants itself, very clean room, beautiful garden and old-school decorations, very nice staffs. I left early for airport so the hotel has prepared A LOT OF FOOD for me! Just wonderful!

Published on 03 Jan 2024

Ivis

family with young children

9.0

Superb

Excellent location, easy access to major shopping malls. The hotel itself was a historic building, with plenty of beautiful photo spots at both in and out doors. The staff were polite and helpful. Room was very spacious and breakfast provided a great variety of choices.

Some minor suggestions : room facilities were a bit worn out and cleaniess could be improved e.g. door, shower facilities, water kettle.

Published on 28 Dec 2023

Biubiuhu

family with young children

4.0

Disappointing

The location is good. The hotel itself is beautiful. The pool is good.

We've been upgrade to a suits, but the bed sheet wasn't changed, full of foot prints and some disgusting blood spots. The other time we were assigned to first floor's room. There are so many mosquitos in the room, can't sleep. The Spa is quite expensive considering the quality.

Published on 20 Dec 2023

Hee

with friends

10.0

Exceptional

Fantastic!

Staff are friendly, hotel breakfast is delicious and most importantly, its a beautiful hotel with historical significance.

Nothing

Published on 20 Dec 2023

Latifah

young couple

9.0

Superb

Exceptional stay

Good location, amenities, facilities, nice room and breakfast Exceptional historical hotel Overall great stay

None

Published on 19 Dec 2023

Azura

young couple

10.0

Exceptional

A really tranquil getaway within the hustle bustle of the city.

It was peaceful despite being in the heart of town. Really beautiful too! We truly loved waking up to the view every morning. The staff were really nice, warm, friendly, and accommodating. Its also situated adjacent to a major mall.

Since its located within a garden, the mosquitoes were inevitable. Nonetheless, there were electric mozzie repellents upon request.

Published on 14 Dec 2023

Paul.

young couple

9.0

Superb

Old charm with modern feel . Lots of history here.

Nothing

Published on 11 Dec 2023

Chengjin

solo traveller

8.0

Very good

Overall a good place to stay in Surabaya

Friendly and helpful staff. Central location near huge Tunjungan Plaza shopping mall. Historical and beautiful hotel buildings and gardens. Nostalgic furniture. Spacious room.

Amenities a bit old. Few charging power points in the room. No USB-A or USB-C charging points in the room. Cleanliness needs improvement. The bathtub looks dirty. One Mosquito was found in bathroom.

Published on 07 Dec 2023

Tomoko

review category business travellers

7.0

Good

It was a pleasant stay.

Room was super spacious and the gardens are very comforting. Staffs were very friendly. Breakfast - many dishes to choose from.

Bathtub water - I chose this hotel because of the bathtub. The first 2 days were fine. The 3rd night, the bathtub water was brown color. As it was past midnight, I did not mention to the hotel but I kept the water in the bathtub. I hope the house cleaning noticed it and rectified the water pipe or whatever caused the brown water.

Published on 03 Dec 2023

Tomasz

young couple

10.0

Exceptional

Amazing

Every part of our stay was exquisite. Located in the city centre of Surabaya, this colonial beautifully maintained with excellent staff was one of the best places we stayed in. The cherry on top was the food which left us speechless.

Nothing

Published on 28 Nov 2023