Hotel Indigo Verona - Grand Hotel Des Arts, an IHG Hotel, Verona

This property has been featured in "50 Best Hotels In Verona ".

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bar

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Standard King Room

Max 2 Adults

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Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Standard Queen Room

Max 2 Adults

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Premium King Room

Max 2 Adults

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Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

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All Facilities for Hotel Indigo Verona - Grand Hotel Des Arts, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Designated smoking area, Allergy-free room.
Accessibility	Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Lowered sink, Entire unit wheelchair accessible, Raised toilet, Shower chair, Emergency cord in bathroom, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Bidet, Free toiletries, Toothbrush, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Exclusive services	Concierge services, Free newspapers and magazines in the executive lounge.
Room Amenities	Sofa, Hypoallergenic, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Clothes rack, Hypoallergenic pillow, Seating Area, Safety deposit box, Heating, Adapter, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Trash cans, Non-feather pillow.
Food & Drink	Wine/champagne, Chocolate or cookies, Kid-friendly buffet, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Electric kettle, Minibar, Wine or champagne, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Common areas	Sun terrace, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Tour desk, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Sun umbrellas, Sun loungers or beach chairs.
Transport	Car hire, Public transport tickets, Electric vehicle charging station.
Outdoor & View	Terrace, City view, Inner courtyard view, Quiet street view, Garden view.

About This Property

Hotel Indigo Verona - Grand Hotel Des Arts is located midway between Verona’s Roman arena and the town’s train station, making this prestigious hotel not only elegant and stylish but also convenient.

Guest Ratings For This Property

8.6

Based on 1627 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.1

Facilities

8.6

Guest Reviews

Mary

young couple

9.0

Superb

Location is great to both transport and Old Town

Location is everything and this hotel was perfect for us, as train travellers and it was also close to the old Town, so a win win! The staff were extremely helpful, and polite and our room was clean, comfortable and also it had the one queen size bed that wasnt divided into two beds as often is the way in Europe. The room was smaller than I expected, but not a big problem really. It is something that you have to consider when you have luggage. The breakfasts are fabulous and the coffee very good!

It became very warm especially at night and you couldnt open the window, however, once the staff where aware of the issue, they turned down the heating and also gave us a key to the window.

Published on 04 Jan 2024

Eunice

family with young children

9.0

Superb

Glad I chose this hotel

The check in process was smooth and Elisabetta was so welcoming and kind to us. Location is great and can easily walk to town. Rooms size works for my family of 2 adults and 2 children. The complimentary minibar in the room was generous. Would defeinitely recommend this hotel to others.

N.A.

Published on 31 Dec 2023

Richard

young couple

8.0

Very good

Overall it was great

More minibar selection

More room service selection / better menu

Published on 26 Dec 2023

Bee

family with young children

8.0

Very good

Enjoyable short stay

Location - quite yet within walking distance to many attractions. Good quality of toiletries and mini bar selection.

Shower room abit too small in comparison to the bathroom size .

Published on 24 Dec 2023

Grant

young couple

9.0

Superb

A great hotel with amazing staff in a beautiful city.

The location was good. The staff were wonderful. The room was great with a comfortable bed and clean cost bed linen. The shower and toilet were very clean,

The shower could have been bigger, updated and the water warmer

Published on 28 Nov 2023

Ming

young couple

10.0

Exceptional

Staff was friendly, professional and helpful. Great service.

Italian shower fixture was difficult to use. If they reminded instructions for Americans, that wouldve been helpful. Had to ask the staff how to turn the shower on.

Published on 28 Nov 2023

Lisel

family with young children

10.0

Exceptional

Fabulous place to stay.

Lovely hotel! Very nice and helpful staff. Rooms were great. Very clean and comfortable. We received an upgrade which was great.

Nothing.

Published on 27 Nov 2023

Claudio

young couple

10.0

Exceptional

Amazing

Excellent customer service

Published on 25 Nov 2023

Jacob911

family with young children

9.0

Superb

Not perfect yet, but worth it.

For the seasoned traveller, many things may not be perfect - parking in front of the hotel is difficult, valet parking is a piece behind the hotel, the room is not ideal, you wait 25 min for a coffee at the bar in the afternoon.... but all this disappears when you get to know the people working there and find that it is a very pleasant place. Both the gentleman manager and later the very nice lady manager took our needs and adapted the room to our requirements. The bar turned out to be a nice place with decent coffee although it is a place to improve thoughts after all we are in Italy.... The hotel is located in the right place very close to all the attractions in fine weather the walk is very pleasant.

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I rate the hotel itself as a place positively I think we will return to it again if we are in Verona - there is no point in looking for another place if this is good enough. The only thing I missed about Verona itself was on the recommendation of the hotel we went to a restaurant quite close by in which the food and wine was very average. But maybe for the future it would be worth choosing slightly more qualified partners?

Published on 22 Nov 2023