Hotel and the City, Empire State Building, Brooklyn

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All Facilities for Hotel and the City, Empire State Building

Category	Facilities
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Business facilities	Meeting/banquet facilities.
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Cleaning services	Laundry.
Common areas	Shared lounge/TV area.
Reception services	Luggage storage, 24-hour front desk, ATM/cash machine on site, Invoice provided.
Physical distancing	Physical distancing rules followed, Cashless payment available.
General	WiFi available in all areas.
Room Amenities	Air conditioning, Heating.

Guest Ratings For This Property

7.8

Based on 1135 Reviews

100% verified reviews

Comfort

7.7

Cleanliness

7.8

Value For Money

7.7

Facilities

7.5

Reviewers Mention About Hotel and the City, Empire State Building

The hotel is praised for its friendly and polite staff, strict adherence to rules, comfortable and nicely designed rooms, great nearby activities, and a safe environment. Guests appreciate the hotel' (Read More)s convenient location, allowing easy access to attractions and transportation. The cleanliness and helpfulness of the staff are also highlighted. Some guests mention minor drawbacks such as noisy heating systems and limited storage space. Overall, the hotel is considered a good choice for a short stay in NYC.