Home2 Suites By Hilton Carlsbad, Ca, Carlsbad

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Category	Facilities
Activities	Golf course (within 3 km).
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, BBQ facilities.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace.
Reception services	Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Free parking, Parking, WiFi available in all areas.
Entertainment and family services	Kids' outdoor play equipment.
Pool and wellness	Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking, Electric vehicle charging station, Street parking.
Shops	Minimarket on site.

Guest Ratings For This Property

8.8

Based on 295 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.2

Value For Money

8.6

Facilities

9.1

Reviewers Mention About Home2 Suites By Hilton Carlsbad, Ca

This Home2 Suites By Hilton in Carlsbad, CA is highly praised for being clean and well-kept, with attentive staff. The amenities, such as free breakfast, EV charging, and pool, are a great bonus. How (Read More)ever, one reviewer mentioned that a room located above the boiler room caused a disturbance. Overall, the hotel is recommended for its convenient location, friendly service, comfortable rooms, and excellent amenities, although some guests found the breakfast mediocre.

Guest Reviews

Kate

family with young children

9.0

Superb

Very nice place just minutes drive from Legoland

There were a couple of bumps with room service and wifi quality

Published on 05 Jan 2024

Taylor

with friends

10.0

Exceptional

Friendly staff, super clean facility

It was very clean!!

Published on 18 Dec 2023

Betty

family with young children

8.0

Very good

The girl checking us in was extremely rude had a very bad attitude. She was also rude to my in-laws that checked in 10 mins before us. I would have given this hotel a 10 if it wasnt for bad experience at checkin. The Manager just needs to work with the staff about how to give better customer service at checkin.

Published on 10 Dec 2023

Lillyan

young couple

10.0

Exceptional

Another great stay

Customer service is great! We got helped by Arthur in the front desk and he was very kind and knowledgeable ! He made our stay even better

Cant thing of anything

Published on 30 Nov 2023

Jenyfer

family with young children

10.0

Exceptional

Nice and neat.

Nice place, the staff was very nice and welcoming, the rooms were big and neat.

Published on 14 Nov 2023

Cindy

family with young children

9.0

Superb

They charged me $50 late check out fee for no reason after they said i had 12pm check out

Published on 10 Nov 2023

Sparkle

family with young children

7.0

Good

Room and property was nice, property was close to everything we needed.

Clean, great location,good amenities.

Didnt feel welcomed at the hotel and we stay with the Hilton brand quite often.Some of the Front Desk staff, seemed unfriendly,no smiling just felt like they were just there, and didnt want to be bothered. Simple request for 1:00 pm check out wasnt accommodated, without a fee.Late check out shouldve been honored for free, due to fire alarm testing being done at the property and wasnt made aware until after check-in.

Published on 30 Oct 2023

Sharene

family with young children

9.0

Superb

We'll def be back!!!!!

This property and it's amenities were way more than I imagined we were getting!!!!!! Totally worth every penny! Loved the spacious rooms, accommodating amenities, luxurious added features!!

The breakfast was helpful for our family of 8. There were many choices to choose from but the taste was not so bueno. And the only other thing I could possibly say was that the people above our room (we were on the ground floor) were extremely loud. I'm pretty sure they were kids wrestling and running around- all weekend.

Published on 23 Oct 2023

Heather

young couple

4.0

Disappointing

Shady with a side of salt

Everything is OK. Except the manager Kevin. Watch your credit card. He likes to randomly run.

Kevin Poobaugh

Published on 14 Oct 2023

Micah

review category business travellers

10.0

Exceptional

Great place!

Great room, location, and service. Paola at front desk was very kind and helpful. My tv remote had a battery issue, and maintenance came to fix right away!

Not the best breakfast food.

Published on 25 Sep 2023