Holiday Inn Sittingbourne, an IHG Hotel, Canterbury

This property has been featured in "50 Best Hotels In Canterbury ".

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bar

food

wifi

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Double Room Non-Smoking

Max 2 Adults

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Free Wi-Fi, tea/coffee making facilities, and an en suite bathroom with free toiletries feature in this modern room.

Twin Room Non-Smoking

Max 2 Adults

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Free Wi-Fi, tea/coffee making facilities, and an en suite bathroom with free toiletries feature in this modern room.

Executive Twin Room Non-Smoking

Max 2 Adults

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Free Wi-Fi, tea/coffee making facilities, and an en suite bathroom with bathrobes and free, luxury toiletries feature in this modern, spacious room.

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All Facilities for Holiday Inn Sittingbourne, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Hiking.
Others	bar, food, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift, Designated smoking area.
Accessibility	Adapted bath, Upper floors accessible by stairs only, Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Entire unit wheelchair accessible, Raised toilet, Shower chair, Emergency cord in bathroom, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Hypoallergenic, Soundproofing, Clothes rack, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Air conditioning, Desk, Carpeted, Fan, Trash cans, Non-feather pillow.
Food & Drink	Wine/champagne, Chocolate or cookies, Packed lunches, Kid meals, Bottle of water, Room service, Refrigerator, Electric kettle, Restaurant, Minibar, Outdoor furniture, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Towels/sheets (extra fee), Linen, Wake-up service.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles.
Outdoor & View	Terrace.

About This Property

Originally built as a private residence in 1880, the stylish Holiday Inn Sittingbourne blends period features with modern, luxurious additions. With floor-to-ceiling windows, Coniston Kitchen offers a dining experience with stunning views.

Guest Ratings For This Property

7.5

Based on 1390 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.1

Value For Money

7.7

Facilities

7.7

Guest Reviews

Hannah

solo traveller

5.0

Passable

Comfortable, friendly staff but lacking any food - even chips would have done.

Easy to find, lovely staff

There was no food available and after travelling since early morning was very disappointing especially on a weekend, the location meant there was nowhere else to go so not good at all.

Published on 04 Jan 2024

Anonymous

review category business travellers

9.0

Superb

All good no problems

Northing

Published on 02 Jan 2024

Michael

solo traveller

4.0

Disappointing

Visiting sister

Staff were very helpful and friendly

Room was very noisy couldn't sleep

Published on 30 Dec 2023

Diana

young couple

7.0

Good

Christmas Catch-Up

Convenient. Good breakfast. Comfortable. Plenty of parking.

Rooms and bathroom need updating. Hotel seemed very quiet. Needed a little more Christmas spirit. No Christmas tree in restaurant.

Published on 29 Dec 2023

Olu

young couple

7.0

Good

Its an okay hotel and some of the staff were nice but what we paid for 2 nights is ridiculous compared to what I saw on

Its clean and just okaymost of the staffs were quite nice and welcoming.

When we arrived at the hotel, we waited at the reception for almost 10 minutes before we asked one of the staffs that were just walking past us without even saying anything about who will be attending to us. He then went to look for the guy who then attended to us but no apologies what so ever for keeping us waiting.

Published on 25 Dec 2023

Christopher

review category business travellers

10.0

Exceptional

Value for money.

Breakfast was good, rooms clean, staff polite.

Nothing.

Published on 18 Dec 2023

R

young couple

8.0

Very good

Quiet and clean

The staff were excellent (Jodi). We had a problem with the first room allocated and she moved us quickly and efficiently.

The shower was weak

Published on 16 Dec 2023

Nigel

review category business travellers

1.0

Bad

The last one

Staff

Food was disgusting. Cheap packet turkey and barely cooked frozen roast potatoes. Recommend you employ a chef.

Published on 13 Dec 2023

Avinash

review category business travellers

9.0

Superb

Good clean and comfortable stay. Will surely stay again.

The bed and pillows were good and gave me a good night's sleep over the 22 days I stayed here. The room was spacious and central cooling/heating was good. The dinner menu was excellent and has the best food compared to most of the restaurants around. The staff was friendly and mostly professional, especially the new staff/interns at the reception.

Breakfast was the same for the 22 days I stayed here. Dinner service would randomly stop some days at 8 pm and other days at 9 pm, so you come down at 9 pm and there is no food service. The restaurants around that are delivered by Uber Eats are below average. No cutlery is provided if you order from outside even when the restaurant is closed. Someone at the reception helped me once with plastic cutlery which was good. Getting a taxi to the Sittingbourne station was hit or miss with taxis not available most times. Though it's only a 20 mins walk or a 5 mins walk to the Bus Stop.

Published on 07 Dec 2023