Holiday Inn Rugby-Northampton M1 Jct18, an IHG Hotel, Lake District

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All Facilities for Holiday Inn Rugby-Northampton M1 Jct18, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Designated smoking area, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Sauna.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace, Garden.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Fitness/spa locker rooms, Fitness.
Transport	Electric vehicle charging station.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.7

Based on 1223 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.8

Facilities

8.1

Reviewers Mention About Holiday Inn Rugby-Northampton M1 Jct18, an IHG Hotel

Guests were extremely satisfied with the kind and helpful staff at the Holiday Inn Rugby-Northampton M1 Jct18. The breakfast options were diverse and delicious, with chefs willing to customize omelet (Read More)tes. The swimming pool and spa were enjoyable, and the rooms were clean and tidy with excellent service. The food and drinks were of good value, and the staff were friendly and accommodating. Overall, a highly recommended place for families to enjoy a quiet getaway.

Guest Reviews

Mclaren

solo traveller

8.0

Very good

Premium room was a nice bonus!

I can neve return the heating right! Maybe some instructions as I'm sure it's my fault..

Published on 02 Jan 2024

Alan

solo traveller

7.0

Good

All staff were absolutely brilliant- very well done to all involved.

I feel that for the price paid for the room, it should have been maintained to a higher standard. The bathroom door had appeared to be broken or forced at some stage, which was very poorly fixed and not replaced and not even painted. The shower surround just needed to be siliconed in areas.

Published on 31 Dec 2023

Linda

group

10.0

Exceptional

Very enjoyable and relaxing

Was very clean and friendly. The staff could not have been more helpful

Location

Published on 31 Dec 2023

Anonymous

solo traveller

3.0

Poor

No heating at all

Published on 30 Dec 2023

John

young couple

8.0

Very good

We had to leave half an hour after we arrived due to perfume coming threw air conditioning duct or sprayed when room was cleaned my wife suffers with asma.this is second hotel chain we have tried to stay at but had to leave because off perfume being pushed around the bedroom or reception area.

Published on 30 Dec 2023

Claudette

young couple

6.0

Pleasant

Tired building in need of a makeover but helpful friendly staff and the basics OK. Great pool.

The staff were very kind and helpful. Leanne tried hard to find us a room with a socket near the bed for my husband's CPAP machine. The breakfast was very good.but the food in the bar during the day was dissappointing - essentially heated up mains and indifferent chips.The Caesar salad was excellent as was the Welsh Rarebit. The Bread and butter pudding was actually more like bread pudding. The steak was perfectly cooked rare. The beds were comfortable. An armchair and desk chair. The windows could be opened with a limiter. The shower was very efficient although the hose was squashed at the spray head end thus stopping the flow at times. There were a lot of stains on the armchairs. The hotel looked badly in need of a makeover. The pool was fantastic, very warm, clean.

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The choice of meals included in the half-board option was very limited and more like bar snacks. Some areas were really tatty and dirty. Armchairs in rooms badly stained. Some bar staff seemed lacking in experience and training.

Published on 29 Dec 2023

John

review category business travellers

8.0

Very good

Next to motorway

Had no scrambled eggs the twice I went up for breakfast

Published on 29 Dec 2023

John

young couple

8.0

Very good

What it says on the tin a holiday inn experience

Spa was excellent value Pool was beautifully warm Friendly staff

As a couple it was a shame it was a separate boys sauna and girls sauna, so we couldnt be together, but understand for others that might be a plus point!

Published on 29 Dec 2023