Holiday Inn Express Hotel & Suites Chattanooga Downtown, an IHG Hotel, Chattanooga

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All Facilities for Holiday Inn Express Hotel & Suites Chattanooga Downtown, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Outdoor furniture.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Food & drink safety	Physical distancing in dining areas.
Reception services	24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool.
Transport	Accessible parking.

Guest Ratings For This Property

8.1

Based on 559 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.5

Value For Money

8.0

Facilities

8.3

Reviewers Mention About Holiday Inn Express Hotel & Suites Chattanooga Downtown, an IHG Hotel

The Holiday Inn Express Hotel & Suites Chattanooga Downtown is highly recommended by guests. The staff is friendly and welcoming, and the rooms are clean, comfortable, and modern. The hotel is in a g (Read More)reat location for walking to downtown attractions. The breakfast options are nice, but some items were not quickly restocked in the morning. Overall, it is considered a good value for the price and location.

Guest Reviews

Marta

family with young children

8.0

Very good

Nice hotel, nice reception.

We really appreciate Marquita's help at the front desk. We were one night there during our road trip in December and everything was great, so we knew that we will repeat. One week later we were there again. This time they didn't find our reservation with Booking, but Marquita set up everything even they were almost sold out.. It is a nice hotel, clean, nice rooms, nice services, ...

Breakfast time was crowdy. No waffles. Not a lot of tables for so many people.

Published on 04 Jan 2024

Tanya

group

10.0

Exceptional

magical, thank you

Mathew was wonderful to my family and friends. Thank you for making it a magical experience.

we had to switch rooms because the a/c was broken in the room. I also wish there were restaurants that were within walking distance.

Published on 01 Jan 2024

Evens

young couple

10.0

Exceptional

Good choice!

Well kept hotel if not new.

The staff at the front desk was not gentle at first. They were defensive at first, then very kind. It happened when checking in and the morning after.

Published on 20 Dec 2023

Steve

family with young children

9.0

Superb

Good except for observation above

At breakfast, staff allowed the breakfast buffet to to run out

Published on 11 Dec 2023

Don

young couple

3.0

Poor

I was charged twice for the rm when I only stayed 2 night! I paid 151 for my rm then they had an extra charge for 115. Trying to get c that charge off, They said the manager would call but they never did. I have contacted Capital 1

Published on 02 Dec 2023

Christine

young couple

7.0

Good

Pretty good

It was nice having parking without having to deal with a valet. Staff was all friendly. Decent breakfast not just grab and go! Good pillows and shower.

Doors close loudly so we were woken up a lot being by the elevator and people coming and going a bunch. I guess nobody taught them how to close a door idk. Also the highway was outside our window and that was loud as well. Folks smoking weed in the middle of the parking lot was an interesting choice.

Published on 26 Nov 2023

Ronen

family with young children

9.0

Superb

Good place

It has good staff The place is near the attraction

It near a road that sometimes has noise from track that drive on the road

Published on 25 Nov 2023

Rajan

family with young children

9.0

Superb

This location was close to lookout mountain and ruby falls Not many restaurants nearby Tried publics supermarket deli sandwiches

Published on 24 Nov 2023

Charlotte

family with young children

9.0

Superb

Worth it.

The staff was fantastic. The location was fantastic.

Shower was weird. I had to turn backwards to use the soap.

Published on 22 Nov 2023

Rodrick

young couple

8.0

Very good

We had a great time!

The pool was awesome. Warm too! Mike and Byron at the front desk were so kind and hospitable. The breakfast was great.

Breakfast was great but never changed the menu. Everyday it was exactly the same. Our room was great but was aged. You could tell it needed cosmetic attention. The cover fell off of the wall AC unit twice. The wall paper in the bathroom was pulling up at the bottom.

Published on 21 Nov 2023