Holiday Inn Express & Suites - Bend South, an IHG Hotel, Bend

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All Facilities for Holiday Inn Express & Suites - Bend South, an IHG Hotel

Category	Facilities
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Family rooms, Visual aids: Braille, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, Private parking.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Fitness centre, Fitness.
Transport	Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

9.1

Based on 477 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.5

Value For Money

8.5

Facilities

9.4

Reviewers Mention About Holiday Inn Express & Suites - Bend South, an IHG Hotel

This Holiday Inn Express & Suites - Bend South is highly recommended for its convenient location, cleanliness, comfortable and spacious rooms, and friendly and helpful staff. The housekeeping staff d (Read More)oes an excellent job of keeping the common areas spotless. The hotel was only built in 2020 and offers comfortable bedding and extremely clean rooms. The staff went above and beyond to assist guests, even interrupting their lunch break to provide assistance. The complimentary breakfast was great, although the breakfast area could be busy with limited staff. Overall, the hotel offers excellent service and is recommended for a stay.

Guest Reviews

Jblynch

family with young children

9.0

Superb

Great facility, good breakfast, but the staff may not be up to standards.

Brand new facility means everything is clean and bright. Good breakfast selection.

When we arrived at 6pm there was one visitor waiting in the lobby for an absent desk clerk. The clerk emerged from the employee lounge (down the hall) about 5 minutes after my arrival. The clerk claimed to be new and did not know how to apply my IHG Rewards number to my stay; that I would have to do that upon checkout tomorrow. When we left for dinner at 6:45pm there were three groups waiting to check in and the clerk was absent once again. At breakfast the staff could not keep up with demand. Eggs went empty for 15 mins, coffee pot ran dry twice, as did the hot water dispenser for tea drinkers, and the trash cans over-flowed for a time.

(Read More)

Published on 02 Jan 2024

Mafe

young couple

9.0

Superb

Comfortable bed, cleanliness, attentiveness, friendly staff. Kudos to the kitchen crew who worked hard to feed guests. Thank you! See you next time. Faye

None

Published on 02 Jan 2024

Lizabeth

young couple

9.0

Superb

Nice and clean

Could hear the people above our room walking around.

Published on 31 Dec 2023

Greg

solo traveller

8.0

Very good

Nice facilities, well-maintained very friendly, helpful staff

Very clean, well-maintained. I like the fact that they had embroidered the firmness of their pillows on the pillowcases so and the pillows were great.

Internet speed was very slow and I had issues trying to stream YouTube videos

Published on 28 Dec 2023

David

young couple

10.0

Exceptional

New; clean; good-sized rooms; good breakfast; close to where my family lives.

N/A

Published on 27 Dec 2023

Sandra

young couple

9.0

Superb

Very nice hotel with very nice management people.

I thought the breakfast was ok but we thought that it would last until 10:00 but that was only on weekends so when. we got down there for breakfast there wasn't much left.

The fact that the breakfast ended at 9:30 and not 10:00.

Published on 22 Dec 2023

George

young couple

10.0

Exceptional

My new favorite place to stay in Bend!

This is my new favorite place to stay in Bend. Will definitely stay here on future trips to Bend. The hotel has only been open 3 years so everything is very fresh and clean. Has the best hot breakfast of the places I've stayed.

Only thing we didn't especially like was the pillows on the bed. They were okay, just not the style we are used to.

Published on 10 Dec 2023

Shannan

solo traveller

8.0

Very good

Decent hotel but nothing memorable about it.

Breakfast was ok. No fresh fruit available & juice dispenser wasn't working. Sausage & omelets were good. My room was clean & comfortable. The night clerk & the breakfast attendant weren't very friendly, but the front desk guy in the morning was awesome! I realized I had forgotten something in my room and he ran up & got it for me. He also gave clear directions for finding the road I needed to be on. Would probably stay here again.

Hotel was hard to find. Towels were awfully scratchy. Might be able to use them as sandpaper.

Published on 01 Dec 2023

June

family with young children

9.0

Superb

Clean rooms, different firmness of pillows, breakfast good.

Not enough space at breakfast. There was an outdoor area which I'm sure would be nice if the weather was nicer. You don't really want your food to get wet by rain

Published on 26 Nov 2023