Hilton Garden Inn Detroit Downtown, Detroit

This property has been featured in "22 Best Hotels In Detroit ".

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parking

bar

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King Room - Non-Smoking

Max 3 Adults

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This room features a 32-inch flat-screen TV with premium cable channels, refrigerator, microwave and desk. A coffee maker is provided.

Queen Room with Two Queen Beds - Non-Smoking

Max 4 Adults

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This room features a 32-inch flat-screen TV with premium cable channels, refrigerator, microwave and desk. A coffee maker is provided.

Junior King Suite - Non-Smoking

Max 4 Adults

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This suite features a 32-inch flat-screen TV with cable channels, microwave, refrigerator and desk. A sofa bed, seating area and coffee maker are also included.

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All Facilities for Hilton Garden Inn Detroit Downtown

Category	Facilities
Activities	Live music/performance, Aerobics, Cycling, Live sport events (broadcast), Tennis court, Fishing, Temporary art galleries, Canoeing, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Miscellaneous	Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Auditory guidance, Wheelchair accessible, Non-smoking rooms, Lift, Lower bathroom sink, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Bathroom	Free toiletries, Hairdryer.
Room Amenities	Sofa bed, Air conditioning, Desk, Hypoallergenic pillow, Seating Area, Fold-up bed, Interconnected room(s) available, Ironing facilities, Heating, Adapter.
Food & Drink	Wine/champagne, Refrigerator, Microwave, Vending machine (drinks), Restaurant, Fruits, Kid meals.
Safety & security	Smoke alarms, Security alarm, Fire extinguishers.
Cleaning services	Laundry.
Media & Technology	Cable channels, TV, Video, Radio, Flat-screen TV, Telephone.
Services & Extras	Key card access, Wake-up service.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Fitness centre, Fitness.
Hostel facilities	Privacy curtain.
Shops	Minimarket on site.

About This Property

Hilton Garden Inn Detroit Downtown is set in Detroit, 100 metres from Music Hall Center. Fillmore Detroit is 600 metres from the hotel and GM World is 800 metres away.

Guest Ratings For This Property

7.9

Based on 450 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

7.3

Facilities

8.0

Guest Reviews

Andre

family with young children

1.0

Bad

The worst Hotel experience of my life

The location is the only "good" thing about this hotel. What a horrible experience!

My stay at Hilton Garden Inn Detroit Downtown was the worst I've ever had in my life. Every single contact with any of the Hotel's staff was unprofessional, rude, and disgusting. Breakfast was included in my reservation and they gave me a hard time to simply acknowledge this fact. The grill restaurant gives only two options of meals and they will make you use the same silverware to eat your dessert. It's the worst service I've ever seen in any company. Also, they will try to overcharge you in EVERYTHING they can. Please, stay away and don't waste your money on this place. At the restaurant, the waitress refused to serve and give us the beverage menu. On top of everything, the lady at the reception insisted in charging me a bill for breakfast (which I refused to sign) even after I accessed the Booking app and showed her the details of my stay. We had a lot of luggage and nobody moved a finger to help us. Nobody gave us instructions on how it was necessary to use our cards in the elevators. It was also a surprise to learn that I had to pay $45 to park my car in the Hotel's parking lot. This was not clear at all when I made the reservation.

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Published on 27 Dec 2023

Kathy

family with young children

10.0

Exceptional

The staff are exceptionally helpful and friendly

The location was central to everything I wanted to do

Published on 12 Dec 2023

Jason

young couple

8.0

Very good

Easy access to many venues, excellent front desk staff.

Published on 14 Nov 2023

Steve

young couple

10.0

Exceptional

Staff was welcoming and wonderful.. Location is great for an event downtown.

Pricey

Published on 12 Nov 2023

Gary

young couple

8.0

Very good

very comfortable and friendly staff

convenient for events downtown, the valet parking

no full time resturant, breakfast buffet only. 16.99. really? guest staying should only pay 12.99, outsiders 16.99 verify by showing room key. bar wasnt staffed properly or set up properly. should have small kitchen for lite sandwiches, burgers and fries, small appetizers

Published on 11 Nov 2023

Alexandra

family with young children

7.0

Good

Location, clean, quiet, comfortable

Not enough towels

Published on 29 Oct 2023

Gelu-stefan

group

7.0

Good

Quality/price ratio is unsatisfactory

Very professional person at the reception

The price is much higher then other similar hotels situated in downtowneven in bigger ger USA cities

Published on 23 Oct 2023

Amy

young couple

10.0

Exceptional

Perfect location for a game or concert downtown.

The location was everything! Walking distance to Comerica Park, Ford Field, The Fillmore and so much more! The hotel was clean and the staff.... everyone was super nice, helpful and friendly!

No shampoo and when it was requested it still was never refilled BUT it did not put a damper on our stay and I'll be rebooking in a month.

Published on 23 Oct 2023