Gloria Palace San Agust�n Thalasso & Hotel, Maspalomas

This property has been featured in "50 Best Hotels In Maspalomas ".

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Twin Room

Max 3 Adults

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This air-conditioned room features a private balcony as well as a lounge with a sofa bed, satellite TV, and free WiFi. There is also a safe and a minibar, both available for an additional cost. The private bathroom comes with a hairdryer.Please note that access to this room requires going through stairs.

Family Room (2 Adults + 2 Children)

Max 2 Adults

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The family rooms consist of 2 bedrooms, one with a double bed and the other with 2 singles.Please note that access to this room requires going through stairs.

Family Room (3 Adults + 1 Child)

Max 3 Adults

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The family rooms consist of 2 bedrooms, one with a double bed and the other with 2 singles.Please note that access to this room requires going through stairs.

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All Facilities for Gloria Palace San Agustín Thalasso & Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Aerobics, Cycling, Live sport events (broadcast), Billiards, Water park, Squash, Bike tours, Beach, Darts, Themed dinner nights, Table tennis, Diving, Live music/performance, Tennis equipment, Tennis court, Archery, Bingo.
Others	pool, parking, bar, food, wifi.
Cleanliness & disinfecting	Guests have the option to cancel any cleaning services for their accommodation during their stay, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Non-smoking rooms, Designated smoking area, Pet bowls.
Accessibility	Toilet with grab rails, Accessible by lift, Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
Bathroom	Shampoo, Slippers, Body soap, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Shower cap, Free toiletries, Sauna, Bathrobe.
Exclusive services	Free gym access.
Room Amenities	Sofa, Drying rack for clothing, Clothes rack, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Pool towels, Non-feather pillow, Cots, Sofa bed, Wardrobe or closet, Seating Area, Safety deposit box, Tile/marble floor, Trash cans.
Food & Drink	Wine/champagne, Special diet menus (on request), Kid meals, Bottle of water, Room service, Restaurant, Vending machine (snacks), Wine glasses, Electric kettle, Vending machine (drinks), Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Smoke alarms, CCTV outside property.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Linen, Wake-up service, Key card access, Lockers.
Media & Technology	Flat-screen TV, TV, Satellite channels, Telephone, Cable channels.
Common areas	Sun terrace, Shared lounge/TV area, Games room, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, 24-hour front desk, ATM/cash machine on site, Luggage storage, Concierge service, Currency exchange.
Physical distancing	Mobile app for room service, Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out.
General	Pets allowed.
Entertainment and family services	Kids' club, Children's playground, Entertainment staff, Evening entertainment, Indoor play area, Babysitting/child services.
Pool and wellness	Solarium, Massage, Beauty Services, Spa/wellness packages, Hair colouring, Water slide, Fitness centre, Facial treatments, Spa facilities, Hair styling, Manicure, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body treatments, Pedicure, Spa and wellness centre, Sun loungers or beach chairs, Sun umbrellas, Body scrub, Public Bath, Hair cut, Body wrap, Fitness classes, Fitness, Hammam, Hot spring bath, Waxing services.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Shuttle service (free), Bicycle rental.
Outdoor & View	Quiet street view, Balcony, Terrace, Pool view, View, Sea view, Garden view.

About This Property

Set 600 metres from Las Burras Beach in Gran Canaria, the luxurious Gloria Palace San Agustin offers a rooftop pool with sea views. It features a spa and rooms with a balcony, the hotel has been completely renovated in 2021.

Guest Ratings For This Property

8.1

Based on 2055 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

8.0

Facilities

8.4

Guest Reviews

Michelle

family with young children

7.0

Good

Nice hotel, good view and weather but a few areas need improving (food/dining experience, drinks etc

Hotel provides shuttle transfer with a discount and very spacious in the van. Beautiful grounds. The room size, view of the room, bathroom, cleanliness of the room and hotel generally. Lots of space around the pool and lots of deck chairs and areas to sit and have quiet time. The spa was nice too! Pool entertainment was ok. Comfortable place to stay.

The dining room was too small for the volume of people. 1 dining room is not ideal for all customers especially us as all inclusive. Xmas day was chaotic at meal times. The noise in the other rooms were very loud which would often wake us and especially when cleaners would start at 6/7am it was very noticeable and would wake us up. The food was ok but wouldve been nice to have better staple meat options not just pork and fish all the time. all inclusive alcoholic drinks were very watered down and poor quality liquor! It seems they reserve the premium alcohol for those who are paying as they go but it shouldnt be the case when you have already paid for all inclusive. The cocktails were poor and very sugary with next to no alcohol. Lifts were a bit slow and no evening entertainment.

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Published on 01 Jan 2024

Charu

young couple

8.0

Very good

Great location, amazing facilities.

The location is excellent. The ocean view rooms are all east facing and we got to see the beautiful sunrise on each day of our stay from our bed! The beach is reachable by foot but the hotel has a shuttle service too. The hotel staff is very helpful and polite. All facilities are excellent and very clean. We were very happy with the parking at the hotel too. It was free of charge and we always found a free parking space. Would come back to stay at the hotel anytime again!

We booked the half boarding option, which included breakfast and dinner buffet (one could switch the dinner to lunch, but we never did that). The quality of the food at the dinner buffet could be better. There were times during our stay when the food items went cold just sitting there in the buffet. Also the cocktails we took at the bar were not so great.

Published on 31 Dec 2023

Bahare

solo traveller

1.0

Bad

The hotel rooms are separate with some doors, meaning you can hear EVERYTHING. I know people are in travel and want to have some fun but it's not fun not to be able to sleep till 2 am and personnel in the hotel don't do anything when you mention the problem. The personnel were so rude and unfriendly and I never came back nor recommend such hotel

Published on 29 Dec 2023

Didzis

family with young children

9.0

Superb

Staff was very helpful, rooms clean. Water in room how many you want. Overall very good stay in Gloris Palace. Recommend

Sometimes food supposed to be warm was cold....

Published on 27 Dec 2023

Debbie

family with young children

5.0

Passable

Food not good not much for vegan

Published on 24 Dec 2023

Ian

young couple

5.0

Passable

The hotelroom was nice but the mattress cover sheet was dirty which was off putting. For a hotel charging 250 per night you need to get the basics right if you want customers to come back.

Published on 22 Nov 2023

Isobel

family with young children

9.0

Superb

Love this hotel stay twice a year service is excellent. So relaxing

Published on 18 Nov 2023

Per

young couple

8.0

Very good

Nice rooms, Nice ser view and good space in pool area

Gorbea restaurant not what it likes... really bad quality Breakfast buffet - to crowded and to many germans with bad maners, they react like monkeys who never have seen food

Published on 13 Nov 2023