Galaxy Iraklio Hotel, Heraklion

This property has been featured in "48 Best Hotels In Crete ".

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Top Facilities

parking

bar

food

wifi

pool

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Superior Double or Twin Room with City View

Max 2 Adults

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Offering city views, this air-conditioned room features:-free WiFi-espresso machine-a minibar with local snacks-Simmons orthopaedic mattresses-a bathroom with a shower, slippers and luxury bath amenities.An iron and DVD player can be provided upon request.

Superior Triple Room with City View

Max 3 Adults

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Offering city views, this air-conditioned room features:-free WiFi-espresso machine-a minibar with local snacks-Simmons orthopaedic mattresses-a bathroom with a bath or shower, slippers and luxury bath amenities.An iron and DVD player can be provided upon request.

Executive Double or Twin Room with City View

Max 2 Adults

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Offering more space, this air-conditioned room features city views and includes:-free WiFi-USB wall sockets-a Nespresso machine and kettle with Cretan infusions and coffee-a bathroom with a bath, slippers and premium bath amenities-a seating area with a sofa and full-size desk-a DVD player.

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All Facilities for Galaxy Iraklio Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Bike tours, Live music/performance, Walking tours.
Others	pool, parking, bar, food, wifi.
Cleanliness & disinfecting	Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Lower bathroom sink, Non-smoking rooms, Non-smoking throughout, Higher level toilet, Designated smoking area.
Accessibility	Adapted bath, Toilet with grab rails, Accessible by lift, Lowered sink, Raised toilet, Shower chair, Walk-in shower, Upper floors accessible by elevator, Entire unit wheelchair accessible, Roll-in shower.
Bathroom	Shampoo, Slippers, Body soap, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Shower cap, Conditioner, Spa bath, Free toiletries, Toothbrush, Toilet, Bathrobe.
Room Amenities	Sofa, Drying rack for clothing, Clothes rack, Iron, Fold-up bed, Interconnected room(s) available, Heating, Extra long beds (> 2 metres), Socket near the bed, Air conditioning, Desk, Pool towels, Non-feather pillow, Cleaning products, Soundproofing, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Dressing room, Seating Area, Safety deposit box, Ironing facilities, Adapter, Pool with a view, Carpeted, Trash cans.
Food & Drink	Wine/champagne, Grocery deliveries, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Refrigerator, Restaurant, Electric kettle, Fruits, Outdoor furniture, Tea/Coffee maker.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Security alarm, Fire extinguisher, Smoke alarms, CCTV outside property.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Linen, Wake-up service, Key access, Key card access, Lockers.
Media & Technology	Flat-screen TV, TV, CD player, Laptop safe, Telephone.
Layout	Window.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, 24-hour front desk, Luggage storage, Concierge service, Currency exchange.
Physical distancing	Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out, Single-room air conditioning for guest accommodation.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Steam room, Massage, Foot massage, Fitness centre, Fitness/spa locker rooms, Neck massage, Head massage, Hand massage, Sun loungers or beach chairs, Sun umbrellas, Fitness, Hammam, Back massage, Full body massage.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Airport pick up, Airport drop off, Public transport tickets.
Outdoor & View	Balcony, Terrace, City view, Pool view, View.

Location & Nearby Places

3.6 Km from city center

75 Dimocratias Avenue

15 Nearby Attractions

Historical and Folklore Museum of Heraklion

0.8 km

Bembo Fountain

0.9 km

Nikos Kazantzakis Grave

1.0 km

Heraklion Archaeological Museum

1.1 km

Lakkos

1.1 km

Morosini Fountain

1.2 km

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About This Property

Located in Heraklion's elegant district, this 5-star hotel offers 2 gourmet restaurants, a free wellness centre and a large freshwater pool. Luxurious rooms feature balconies with pool and city views.

Guest Ratings For This Property

9.0

Based on 2207 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.4

Value For Money

8.9

Facilities

9.1

Guest Reviews

Xenakis

family with young children

10.0

Exceptional

The breakfast was very tasty and there were bonus differences every day, the staff was very friendly. The hotel is close to the port as well as the center.

The room was small for a family of 3 with no chairs or table on the balcony.

Published on 01 Jan 2024

Vivek

family with young children

10.0

Exceptional

Very nice and clean hotel

Nothing

Published on 01 Jan 2024

Menik

young couple

10.0

Exceptional

Excellent

Modern and professional

Published on 17 Dec 2023

Daniel

young couple

5.0

Passable

lousy bed ok location and amazing breakfast

The breakfast was great The front staff was great and the free parking was great and I am glad it was off season bcuz the parking lot is very small and not the least bit orderly. No designated parking spots. I mean one car could easily take 3 spots. the location is ok a good healthy walk to markets

The bed was like stone and the pillows were awful. the bathroom was small but it worked and I don't mind that but again the bed was just lousy for a 5 star hotel. we were only there for one night gong back to USA and was just amazed at how hard the only chair was in my room

Published on 05 Dec 2023

Iphigenia

young couple

10.0

Exceptional

Everything

Published on 03 Dec 2023

Edwin

group

8.0

Very good

No monitoring of guests reserving sunbeds all day - some guests were putting towels out first thing in the morning but not using the sunbeds until late afternoon - if a sunbed is obviously unoccupied staff should remove the towels to allow other guests to use. A sign would be useful to advise of this.

Published on 26 Nov 2023

Johanna

solo traveller

9.0

Superb

Breakfast was great! Nice location. Nice gym & hammam. Friendly & helpful staff.

Carpets. Not so nice for allergics.

Published on 19 Nov 2023

Fixallot

family with young children

10.0

Exceptional

Everything from location, staff is very polite, good is tasty, service is exceptional.

Rooms are a bit small but the fact they combined two rooms so kids are In separate room was very good feature. Guess is normal for City hotel and on island with limited space :)

Published on 18 Nov 2023

B

young couple

10.0

Exceptional

galaxy hotel

my second time staying here. what really makes this hotel 5* is the people. they are so lovely, accommodating and helpful. the pool area, bar and restaurant is nice, the hotel is clean and in a good area. the bed is comfortable and having a balcony is a plus. would definitely stay again.

I have stayed in a double room and a superior business room. the double room was definitely better. the superior business room (having seen two) seems a little dated and in need of redecoration. the rooms in general seem quite small and basic. but its fine for a few nights stay and for the most part very comfortable.

Published on 02 Nov 2023

B

young couple

10.0

Exceptional

happily going back!

its in a good location, about 15-20 mins walk from the centre with lots of bars and restaurants. the staff at the front desk staff are amazingly helpful, accommodating and knowledgeable about the area and places to go. i unfortunately dont remember their names but special thanks to the lady that was a trainee and the other that is shift leader (I think!). it is very clean, even the communal areas. a couple of times we saw the maids cleaning in places that already seemed quite clean! breakfast tastes fresh and is really nice, and there is free water and snacks available at the front.

we ordered cocktails that we didnt really enjoy but thats probably because the recipe is different to what were used to. also the room was a little bit smaller than expected but ultimately there is nothing really to fault with this hotel!

Published on 29 Oct 2023