Fairfield Inn & Suites by Marriott Springfield Holyoke, Northampton

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Queen Room with Two Queen Beds

Max 4 Adults

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The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

King Room

Max 2 Adults

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This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Higher level toilet, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails.
Bathroom	Toilet, Bath or shower, Hairdryer.
Room Amenities	Desk, Iron, Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Kid-friendly buffet, Refrigerator, Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Cleaning services	Dry cleaning.
Services & Extras	Key access, Key card access, Alarm clock.
Media & Technology	Flat-screen TV, Telephone, Cable channels.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Fitness centre, Fitness.
Shops	Minimarket on site.

About This Property

Set in Holyoke, 12 km from Eastern States Exposition Center, Fairfield Inn & Suites by Marriott Springfield Holyoke offers accommodation with a fitness centre, free private parking and a shared lounge.

Guest Ratings For This Property

8.9

Based on 173 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.2

Value For Money

8.6

Facilities

9.0

Guest Reviews

Maureen

solo traveller

10.0

Exceptional

A wonderful stay!

the breakfast was wonderful selection. Something for everyone's taste. Location was convenient to the event I was attending, Staff was friendly and helpful. Would recommend to anyone staying in the area.

Nothing!

Published on 06 Nov 2023

John

young couple

9.0

Superb

Perfect

We were getting married and they made sure our room was ready earlier than regular check in so we had plenty of time to get ready! Very happy with their extra effort

Published on 02 Nov 2023

Rodriguez

young couple

5.0

Passable

Comfortable beds and friendly staff but not worth the price

Friendly staff, comfortable beds, clean, good breakfast buffet, convenient to freeway

Bathroom door caught on floor and did not close all the way, mini fridge froze a canned beverage which exploded and leaked on paper takeout food container (staff did offer a small discount to compensate), stayed 4 nights beginning on a Thursday and were told maid service was every other day. Opted not to have maid service Saturday, kept do not disturb tag off on Sunday, came back late that night to find door ajar and no maid service done (nothing missing/stolen, but still). Only stayed here because Fairfield Northampton was booked and we had a great experience there in the past and figured Holyoke would be comparable. Overall not worth the $1,000+ cost. Would not return to or recommend Holyoke location.

(Read More)

Published on 11 Oct 2023

Dianna

young couple

8.0

Very good

Internet was down now their fault.. need some new chalking around the tub other than that.. very nice people and was very comfortable

Published on 06 Oct 2023

Elizabeth

family with young children

7.0

Good

It was ideal for our needs

The staff was lovely, very welcoming and friendly

The beds were a bit too soft but thats a minor quibble

Published on 30 Sep 2023

Prasanna

family with young children

9.0

Superb

Excellent stay and very convenient location.

Breakfast was good. Had some quiche options for vegetarians.

Swimming pool of course!

Published on 30 Sep 2023

Luzi

family with young children

10.0

Exceptional

Front desk staff (both of them) were extremely nice. More than I've ever experienced.

A piece of chewed gum ontop of the headboard.

Published on 16 Aug 2023

Melissa

solo traveller

5.0

Passable

Okay for a short stay if visiting area, but rooms need to be re-done soon.

Location was perfect for my needs, and very convenient to the interstate.

Noticed dirt under the sink in the bathroom where feet don't reach - do not think it was cleaned fully. Bits of peeling wallpaper and plaster in both bathroom and bedroom, all in corners/nothing major, but numerous and clearly starting to be a problem. Bit of disfigurement in ceiling makes one think water may be an issue; no vent to turn on in the bathroom - wall had a grate for airflow? but no sound of a vent turning on with either wall switch and even with door wide open bathroom was very steamy after a short shower/took a long time to stop being humid after. Smell of mildew in bedroom (not strong but noticeable once been in the room a while/trying to sleep)? Overall, while main areas of hotel seemed fine, but based on the room it needs some maintenance/refreshing.

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Published on 30 Jul 2023

Ruth

family with young children

7.0

Good

Room was very cold upon entering and it wasn't easy to adjust the temperature. All the bedding felt damp and it made it uncomfortable to sleep. This was the complaint of the entire family--all 3 rooms.

Published on 29 Jul 2023