Fairfield by Marriott Surabaya, Surabaya

This property has been featured in "50 Best Hotels In Surabaya ".

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Top Facilities

parking

wifi

pool

bar

food

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Check Room Options And Availability

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Deluxe King Room

Max 2 Adults

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Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.

Junior Suite

Max 2 Adults

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This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchen, which features a refrigerator, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Family Suite

Max 4 Adults

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This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 4 beds.

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All Facilities for Fairfield by Marriott Surabaya

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Movie nights.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area.
Accessibility	Upper floors accessible by elevator, Accessible by lift, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Free toiletries, Toilet paper, Toothbrush, Shower cap, Hairdryer, Shampoo, Slippers, Bath, Shower, Body soap, Toilet.
Room Amenities	Sofa, Soundproofing, Drying rack for clothing, Tumble dryer, Sofa bed, Feather pillow, Air conditioning, Wardrobe or closet, Dressing room, Desk, Carpeted, Safety deposit box, Trash cans, Tile/marble floor, Pool towels, Interconnected room(s) available, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Restaurant, Grocery deliveries, Minibar, Kitchen, Packed lunches, Fruits, Room service, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Fire extinguisher.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Cable channels, TV, Radio, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Luggage storage.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Massage, Spa/wellness packages, Back massage, Foot massage, Fitness centre, Couples massage, Neck massage, Fitness, Spa facilities, Head massage, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport	Car hire, Airport drop off, Public transport tickets, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Airport pick up.
Outdoor & View	City view, Pool view, View.
Shops	Minimarket on site.

Location & Nearby Places

Tegalsari (5.8 Km from city center)

Jalan Mayjend Sungkono No 178

15 Nearby Attractions

Surabaya Town Square

2.2 km

Flora Park

2.9 km

Tomb of Dr Soetomo

3.0 km

Chinatown, Surabaya

3.0 km

Suroboyo Monument

3.1 km

Bungkul Park

3.2 km

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About This Property

Fairfield by Marriott Surabaya is situated in Surabaya, 4.4 km from Sharp Bamboo Monument and 5 km from Submarine Monument. Guests can enjoy pampering massages at the spa centre or dine at the on-site restaurant.

Guest Ratings For This Property

7.7

Based on 243 Reviews

100% verified reviews

Comfort

8.1

Cleanliness

8.0

Value For Money

8.0

Facilities

7.8

Guest Reviews

Larry

family with young children

7.0

Good

We had business in the nearby area of the hotel, the price for facilities was competitive,

Breakfast was sufficient. Room was clean. Car parking was good at the front of the hotel. Swimming pool access good, but not enough shade or seating.

The room was smaller and not well laid out. Room decor was not up to spec. Reception was on the first floor and welcome was not up to spec. Normal car parking is awkward under the hotel. Reception on first floor and access restricted during our stay by maintenance on escalator.

Published on 20 Dec 2023

M.

review category business travellers

10.0

Exceptional

Thank you so much for the excellent services and warm hospitality.

Published on 20 Oct 2023

Yusnadap

family with young children

1.0

Bad

2 star facility at 4 star price

Nothing

Location is bad. Not near to anywhere. Nearest indomart is about 500m. The mall is abt 2km away. Definitely need car. Carpark is dark with super narrow isle. Room is not big and carpet is dirty. It doesnt even have wardrobe. So no bathrobe for sure. They only issue 1 card per room of 2 pax which created so much inconveniences. Very minimum toiletries. Only toothbrush n 1 tiny comb. No hand towel, no face towel, no shower cap etc. Shower head angle is stuck so its not adjustable at room 1908. They uses cheap soap and shampoo. Better bring your own. The $12 breakfast is misserable. No meat item at all. Only sausages and egg. Many carbs items. Fruits are just pappaya and honeydew. Coffee machine broken on day 2 (i stay 3 nights) so no cappucino and all. Swimming pool is filthy. And they decided to clean it on saturday morning when its weekend and many kids want to swim. Afterward they decided to close the pool completely. As for the rate, they charged different rate for the 2 exact room i booked and they said it from booking.com

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Published on 04 Oct 2023

Roni

family with young children

10.0

Exceptional

Great hotel with great price, love it. Definitely will back again in future time.

1. Happy and enjoy with variety and quality of breakfast, congratulation to the chef and team. 2. Room setting for twin room with additional extra bed/sofa genius idea, suitable for family trip. unfortunately only stay very short day.

As 4 star hotel overall good, only minor cleanliness there is a spot at flat sheet. Sensitive issue Arrive at midnight have problem with signage your hotel. Lost entrance then make long turn 1 more time, Need clear signage that visible while driving. My opinion this one of weakness from Fairfield Mayjend Sungkono.

Published on 11 Sep 2023

M.

review category business travellers

10.0

Exceptional

Thank you so much for the excellent services, friendly staff and warm hospitality.

Published on 07 Sep 2023

Romy

review category business travellers

8.0

Very good

Good for biz traveller

Clean and quiet

Location

Published on 21 Aug 2023

Savitri

family with young children

7.0

Good

Good value

Big room

Cleanliness, abit worn down, reception and bellboy are slow service (maybe understaffed?)

Published on 18 Aug 2023

Nadia

family with young children

8.0

Very good

The room was spacious for our family suite, our extended family can meet and have small gathering there. The buffet for breakfast had so many varieties and it tasted decent,

The hot water wasn't working, but they sent people to take care of it fast.

Published on 01 Aug 2023