DoubleTree by Hilton Philadelphia Airport, Philadelphia

About DoubleTree by Hilton Philadelphia Airport

Located in Philadelphia, the Hotel DoubleTree by Hilton Philadelphia Airport offers a range of amenities including parking, a restaurant, a bar, a fitness center, a pool, and more. The staff is commended for their excellent service and knowledge. The rooms are clean, comfortable, and equipped with efficient air conditioning. The on-site restaurant and bar are praised for their good drinks and food. The hotel is recommended for its convenient location, attentive staff, and comfortable rooms.

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All Facilities for DoubleTree by Hilton Philadelphia Airport

Category	Facilities
Activities	Happy hour, Live sport events (broadcast), Billiards.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Vending machine (drinks), Restaurant, Bar, Coffee house on site.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Daily housekeeping.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General	Paid WiFi, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Transport	Shuttle service, Airport shuttle, Accessible parking, Airport pick up, Shuttle service (free), Airport shuttle (free), Airport drop off.
Pool and wellness	Swimming pool, Indoor pool (seasonal), Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

7.0

Based on 1330 Reviews

100% verified reviews

Comfort

7.8

Cleanliness

7.7

Value For Money

7.0

Facilities

7.3

Guest Reviews

Morgan

family with young children

7.0

Good

The shuttle was on time, staff was pleasant and helpful. The price was good. Location was what I needed for an early flight.

The pillows were uncomfortable, the bed was too soft for me but I realize that some might like it that way, the exit off the elevator needed vacuuming.

Published on 03 Jan 2024

Ann

solo traveller

4.0

Disappointing

Cookies were good,rooms were clean. Don't recommend you stay there when so many other choices nearby

Bed was comfortable. Good cookies. Front desk clerk who checked me in. Location good for airport shuttlebus.

Dingy and dated facility, Hard to get anyone at front desk to answer phone. Room Entry ceiling light was out. Breakfast was marginal, some options but food was not tasty or hot. No decaf coffee but a sign says there should be some. No one wore a uniform or name tag to ID staff, esp. in breakfast room. Some kind of electronic reservaation system at breakfastroom was not working. I was to have breakfast included in room charge, hoping that they recoreded it (manually) so my bill is accurate. Morning (male) shuttlebus driver was loud and inappropriate, acted as though he didn't know where to go at the airport although freeway signage and terminal signage was easy to read. He took up alot of people's time at the hotel when we could have been on the road already.

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Published on 30 Dec 2023

Michael

family with young children

9.0

Superb

It was a convenient location to the football stadium

Published on 27 Dec 2023

Ashivia

young couple

6.0

Pleasant

Nice room nice staff great location the call center employees that answer the main number on google are the problem

Great location across from the airport great view of the river and planes taking off.

I called ahead of booking to ask if my card type was accepted there and was assured twice it was and after traveling an hour to the hotel I was not able to check in with my card. I had to wait for my partner to arrive and use their card. If I were alone I would have been stranded with nowhere to sleep.

Published on 25 Dec 2023

Brandi

young couple

6.0

Pleasant

Ok but probably won't go back.

The young lady at the check-in was very friendly. She accommodated us when our first room was not up to par. The bed was super comfortable.

The bar was supposed to open at 4 but did not open until about 5pm. Our first room when we walked in had dirty underwear on the floor. We went back and were given an upgraded room for the inconvenience.

Published on 15 Dec 2023

Norman

solo traveller

10.0

Exceptional

Everything Was Just Great.

I Didn't Get Up For The Breakfast, I Was So Comfortable I Just Slept In. And Yes The Location Was Great And I'll Be Staying There Again Real Soon.

Published on 14 Dec 2023

Sedat

review category business travellers

5.0

Passable

Below expectation

Comfortable bed, clean room, friendly and service minded staff, close to airport. The repair guy was very friendly and polite and being service minded.

The ventilation unit in the room was really struggling to heat the room up, it was making very high noises throughout the night. The TV wouldnt work properly either, I asked for another remote control to try if that was the problem, but it wasnt. The halls and especially the elevator was freezing cold too, felt like they were trying to keep the energy consumption low. Overall it felt like the hotel is in need of a complete renovation.

Published on 13 Dec 2023

Abbey

young couple

10.0

Exceptional

The staff was amazing and made the experience.

The staff went above and beyond and were the absolute highlight of the experience. I'd come back just for them.

Some minor cosmetic/usage problems with the hotel. The ice machine was broke, the heater constantly rattled. Nothing horrible or ruining our stay, but little things.

Published on 11 Dec 2023