Hotel

Condado Palm Inn San Juan, Tapestry Collection by Hilton

55 Condado Avenue
7.7
(2206 reviews)

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This property has been featured in "49 Best Hotels In Puerto Rico ".

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Top Facilities

parking

wifi

pool

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King Room - Green Tower

  • Max 2 Adults
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    The unit has 1 bed.

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    King Room with Tub - Mobility and Hearing Access

  • Max 2 Adults
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    The spacious double room features a tea and coffee maker, a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.

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    King Room with Sofa Bed - Blue Tower

  • Max 3 Adults
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    The triple room offers a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 2 beds.

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    Oceanview King Room with Sofa Bed - Blue Tower

  • Max 3 Adults
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    The unit offers 2 beds.

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    Penthouse Suite

  • Max 4 Adults
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    The unit has 2 beds.

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    Queen Room with Two Queen Beds - Green Tower

  • Max 4 Adults
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    In the well-fitted kitchen, guests will find a refrigerator, a dishwasher, a microwave and a tea and coffee maker. This quadruple room has a safe deposit box, heating and a flat-screen TV. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Blue Tower

  • Max 4 Adults
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    The unit offers 2 beds.

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    Oceanview Queen Room with Two Queen Beds - Blue Tower

  • Max 4 Adults
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    The quadruple room comes with a flat-screen TV, a tea and coffee maker, a safe deposit box, as well as heating. The unit offers 2 beds.

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    All Facilities for Condado Palm Inn San Juan, Tapestry Collection by Hilton

    Category Facilities
    Activities Beach.
    Business facilities Meeting/banquet facilities, Business centre.
    Others parking, wifi, pool.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
    Bathroom Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Ironing facilities, Safety deposit box, Heating.
    Food & Drink Dishwasher, Refrigerator, Kitchen, Microwave, Tea/Coffee maker, Restaurant.
    Cleaning services Dry cleaning, Laundry.
    Media & Technology Flat-screen TV, Telephone, Radio.
    Services & Extras Alarm clock.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services ATM/cash machine on site, 24-hour front desk.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Fitness centre, Sun loungers or beach chairs.
    Transport Bicycle rental.

    Location & Nearby Places

    Condado (60.6 Km from city center)

    55 Condado Avenue

    15 Nearby Attractions

    Fortin San Jeronimo de Boqueron

    1.8 km

    Ocean Park Beach

    2.0 km

    San Juan

    3.7 km

    Boat Tours and Water Activities

    3.8 km

    La Fortaleza

    4.7 km

    El Canuelo

    4.9 km

    Isla Verde Beach

    5.0 km

    Old San Juan

    5.1 km

    San Juan National Historic Site

    5.1 km

    Casa Blanca Museum

    5.2 km

    Sitio Historico de San Juan

    5.4 km

    Juan Diego Waterfall

    5.5 km

    Castillo San Felipe del Morro

    5.5 km

    Faro del Castillo San Felipe del Morro

    5.5 km

    Angeles Cave

    7.4 km

    Adventure Activities in Puerto Rico

    8.4 km

    See All Attractions

    About This Property

    A block from the beach, Best Western Plus Condado Palm Inn & Suites, offers the best location, a sun terrace with a heated swimming pool, free Wi-Fi and excellent service. This hotel is located in the heart of Condado, and 1.

    Guest Ratings For This Property

    7.7
    Based on 2206 Reviews
    100% verified reviews

    Comfort

    8.1

    Cleanliness

    8.1

    Value For Money

    7.5

    Facilities

    7.9

    Guest Reviews

    Kaitlyn
    family with young children
    5.0
    Passable
    Got stuck on an elevator for 15min with my four month baby and the manager was less than sympathetic
    Great location situated right next to a CVS and Walgreens and a block away from the beach
    Very poor customer service

    Published on 05 Jan 2024

    Chandler
    family with young children
    8.0
    Very good
    Good hotel in a central location.
    Good central location, nice pool area, parking was pretty convenient, free bottled water.
    Rooms could have been a little quieter/soundproofed.

    Published on 02 Jan 2024

    Vera
    family with young children
    10.0
    Exceptional
    Exceptional
    Needs more variety.
    The coffee wasnt good.

    Published on 02 Jan 2024

    Shellie
    group
    9.0
    Superb
    Loved it
    Great staff
    Loud elevator!!

    Published on 27 Dec 2023

    Calene
    with friends
    9.0
    Superb
    The staff are amazing they are all good people. My stay was nice and location is perfect. I definitely will come back to
    The property was at a perfect location. The room is beautiful (not impressed with the bathroom shower structure) its beautiful but a shower door will be nice. The hotel is clean the amenities are nice. A lot of restaurants near by. The beach is walking distance. A great location.
    I enjoyed my stay they staff were all amazing.

    Published on 20 Dec 2023

    Carolyn
    young couple
    8.0
    Very good
    All in all, it was a good stay.
    I liked the jacuzzi best.
    The pool and the location. The pool was small and the location was not very resort(ful). Also, though not too far from Old San Juan, it was a distance and didnt seem to have much night life.

    Published on 20 Dec 2023

    Maduro
    solo traveller
    4.0
    Disappointing
    I was disappointed since the ad stated that the hotel was updated.
    The location was prime. It was within a short distance of shopping and restaurants. Taxis were easily available outside. Front office staff was there to answer questions although they moved slowly.
    The rooms were old and outdated. The air conditioner leaked. The bed was made but the sheets were dirty. It was raining and the glass door leaked in water. The shower sprayed water and was not well mounted. Overall the hotel needs remodeling.

    Published on 19 Dec 2023

    Jose
    group
    1.0
    Bad
    Bad and extremely hot room environment, poor response to fix issues for additional request.
    The prompt response from the staff.
    The air conditioner didnt work. It was so frustrating with the hot temperatures in the City. In three times maintenance department went to my room and try to fix the AC, however, never works. Also, we request towels for the room they never show up until the next day. The staff always was very kind, but their response trying to fix or provide any request was so bad.

    Published on 06 Dec 2023

    Omar
    family with young children
    10.0
    Exceptional
    Exceptional
    Location and breakfast

    Published on 27 Nov 2023

    Aileen
    family with young children
    4.0
    Disappointing
    Space was a plus factor; our mother who uses walking aide.had little space to maneuver
    Friendly staff and customer service Near pharmacy and restaurants -great location!
    The room provided Very little space Between the beds. Small bathroom. When it rained the carpet inside the room was trenched. The bathroom sink filled up too quickly.

    Published on 27 Nov 2023

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