We checked in at 7-8 and out at 1030. This included time at the pool and ordering pizza and wings. Still had 3 complaints from the lady downstairs. We were even told that it probably wasn't us yet we were still blamed each and every time with the statement "we understand that you have a small child" Ok, so your pretty sure it's not us. He's quiet everytime you come up. We were there maybe 3 hours. Hour at the pool and ate dinner. Mind you he was the quietest he's ever been. On the 3rd complaint we were all actually on the bed under the covers because he likes blanket forts. And he had his tablet watching cartoons. But why not blame the people with the kids. Apparently the woman said it was so unbearable she was about to check out. We weren't doing anything. Also you didn't want her to check up so you harassed us until we did and didn't care about that. It was supposed to be a nice staycation for New Year so my 3 year old could swim in the indoor pool and it was awful to the point I was bawling. Here we are at home, 2am. My son wakes up crying in pain for hours!! Saying my eye my eye. Screaming so bad I took him to the ER. He has pink eye. Now he stays at home with me. Coincidentally we just stayed somewhere. Doctor figured he got it from the pool. So we just got harassed, paid double for a holiday, left early and my child got a painful bacterial infection. NEVER AGAIN!! Then oh, we can't refund you because you paid through booking.com Bull****!! Horrible experience!!
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