Ch�teau de la Gaude, Aix-en-Provence

This property has been featured in "50 Best Hotels In Aix En Provence ".

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Top Facilities

parking

bar

food

wifi

pool

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Classic Room

Max 2 Adults

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Deluxe Room

Max 2 Adults

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Guests will have a special experience as the double room features a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Duplex Suite

Max 4 Adults

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This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

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All Facilities for Château de la Gaude

Category	Facilities
Activities	Live music/performance, Walking tours, Temporary art galleries.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Soundproof rooms, Pet bowls.
Accessibility	Upper floors accessible by stairs only, Entire unit located on ground floor, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Exclusive services	Complimentary access to conference room/business areas, Concierge services, Free newspapers and magazines in the executive lounge, Access to private pool, Complimentary snacks and drinks in the executive lounge entire day, Free gym access.
Room Amenities	Sofa, Soundproofing, Sofa bed, Wardrobe or closet, Dressing room, Clothes rack, Seating Area, Safety deposit box, Ironing facilities, Heating, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Trash cans, Fireplace.
Food & Drink	Wine/champagne, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Electric kettle, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, 24-hour security, Security alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Towels/sheets (extra fee), Wake up service/Alarm clock, Linen, Wake-up service, Lockers.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV, Radio.
Layout	Window.
Common areas	Sun terrace, Garden, Chapel/shrine.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Sun umbrellas, Steam room, Massage, Beauty Services, Spa/wellness packages, Spa lounge/relaxation area, Fitness centre, Fitness, Spa facilities, Hammam, Fitness/spa locker rooms, Spa and wellness centre, Massage chair, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Bicycle rental, Electric vehicle charging station.
Outdoor & View	Terrace, View, Inner courtyard view, Garden view.

About This Property

Set in Aix-en-Provence, 38 km from Marseille Saint-Charles Train Station, Château de la Gaude offers accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a garden.

Guest Ratings For This Property

8.9

Based on 364 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.4

Value For Money

8.3

Facilities

9.2

Guest Reviews

Renata

young couple

10.0

Exceptional

Joyful experience. Happy to come back.

Wonderful view, Wonder Full garden, very nice staff

The Art.

Published on 31 Dec 2023

Anonymous

young couple

1.0

Bad

Not good

It was not a good experience. We were first in the small room near the vineyard. No wifi, no light to read, no hot water, very very small room, 80 to add on top to access SPA. Indication or pictures for the fact it was such tiny room + that we have to pay extra for SPA are not clear enough on website. For 300/night, never had a such bad value for money. Hotel eventually changed us the room because of no hot water. Staff could have at least done a gesture on the bad experience but didnt.

No wifi, no hot water, room was really tiny. Hotel eventually changed us the room because of no hot water. Staff could have at least done a gesture on the bad experience but didnt.

Published on 28 Dec 2023

Imre73

family with young children

3.0

Poor

A Relais Chateau that stinks of Sewer

The place is incredible, nature and architecture perfectly balanced. Beauty all around, 5 minutes drive from the center of Aix en Provence

We spent 2 nights at the hotel. Since our arrival, in our suite, there was a really strong sewer smell. This was particularly unbearable when we later came back to the room from having dinner in their Michelin-star restaurant. The morning after I spoke with the concierge complaining about it. They told me that they were going to take care of the problem and that they would have eventually changed our room. When we came back in the evening everything was still the same, same room and same smell. I complained again, and after 10 minutes a lady appeared in our room and started spraying all around the room and awful deodorant with the only result that the room smelled like a public bathroom for half an hour before the original sewer small came back. I complained again telling the concierge that we were not okay with sleeping again in the room and that, at least, since "Chateau de la gaude" is a Relais Chateau (5 stars) they should have compensated us for the discomfort suffered. The lady at the desk wrote everything on the computer, said she was going to take care of it and that was all. Nobody checked on us again, they didn't offer us neither a new room or anything else (a free breakfast might have been at least a sign) and when I checked out, the same lady who knew everything about the smell didn't say a word about the problem. One more thing, our neighbor on the first night had a really bad cough and it was like having him in the bed: poor sound proofing for a 5 stars hotel.

(Read More)

Published on 14 Dec 2023

Claude

solo traveller

10.0

Exceptional

I will go back asap to this wonderful place, hopefully the weather will be better.

Beautiful location, fantastic restaurants, great art collection outside and inside,

Difficult to fnd something what I did not like.

Published on 06 Dec 2023

Fred

young couple

10.0

Exceptional

Excellent little two day break

Setting, staff and general ambience was excellent

Restaurants that didnt have a star were a little disappointing but we were there on a Monday and Tuesday

Published on 10 Oct 2023

Anerys

young couple

9.0

Superb

Loved the beautiful country setting of the property with its beautiful manicured garden. Thank you so much for the beautiful welcoming gift, a beautiful bottle of the state Rose that we drank on the beautiful barmy afternoon in the terrace. Loved of about it.

Our room #3 was next to the stairs, so I was wakened up by some guests arriving late to they room. I am a light sleeper. I was hoping to have a great sleep and not be disturbed by city noises. I was not happy.

Published on 09 Oct 2023

Sharona

family with young children

10.0

Exceptional

A speecial stay in a wonderfull place

Everything was amazing!!! The hotel is one of a kind. Beautiful and clean the service is great . The gardens and the pool were amazing

Nothing

Published on 02 Oct 2023

Chris

young couple

10.0

Exceptional

Crown jewel of France!

One of the best, maybe the best, places weve ever stayed, and in that list im counting Aman, 4 Seasonsetc food service cleanliness, location, pool, vineyards, all exceptional. Somme, was fantastic. Will return, loved staying here!

All good

Published on 28 Sep 2023