Canopy By Hilton Tempe Downtown, Mesa

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All Facilities for Canopy By Hilton Tempe Downtown

Category	Facilities
Activities	Happy hour, Themed dinner nights, Bike tours, Live music/performance, Cycling.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Heated pool, Air conditioning, Rooftop pool, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Sun terrace.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services	Nightclub/DJ, Board games/puzzles.
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Pool bar, Swimming Pool, Fitness centre, Pool with view, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking, Bicycle rental, Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.7

Based on 257 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.4

Facilities

9.1

Reviewers Mention About Canopy By Hilton Tempe Downtown

Guests praised the Canopy By Hilton Tempe Downtown for its incredible customer service, spacious rooms, and great amenities including a rooftop pool and gym. The staff accommodated requests for house (Read More)keeping around naps and provided an electric kettle for a toddler's bottle. The food and drinks were also highly rated. Some minor complaints included poor water pressure in the rooms and inconsistent service at the restaurant. Overall, guests recommended the hotel and praised specific staff members including Gina, a bartender at the rooftop bar. The location near ASU and local bars was also highlighted.

Guest Reviews

Kevin

solo traveller

4.0

Disappointing

for a top notch hotel chain---this one did not make the cut

No hot tub///poor coffee machine///no pen and table for notes///ice machine did not work....staff was not very friendly///

Published on 20 Dec 2023

Stacey

group

9.0

Superb

Really loved staying here and would do so again!

Breakfast was delicious. It was past the time when we could order breakfast so we told our server we were just going to have a cinnamon bun. The chef came out and asked us what we wanted for breakfast and made it up for us. We were incredibly thankful for his kind gesture. Location was perfect for us as we spent most of our time at Mullett Arena. Walked to/from games we were watching there and enjoyed the amenities in the neighbourhood.

Room cleaning every two days is perfectly fine. Maybe just some extra toilet paper and kleenex in the room to tide us over.

Published on 15 Dec 2023

Jennifer

review category business travellers

7.0

Good

Fine but could have been better. Staff was great w a few exceptions

All the Alibi Staff were fantastic especially Sophia.

Our room was not as expected, apparently they ran out of the room type booked for the group, we had no time bf our first event to worry about the room we just needed to get dressed and back out. So, if they give you room 405.. refuse it.. unless you want car headlights and noise from the parking structure, rowdy people waiting for the valet to bring their car & cooking fumes throughout your stay We had a very busy schedule of events so we were not in the room other than to sleep, shower, & change clothes unfortunately the bed was very lumpy making it also difficult to sleep so we were progressively more tired each day. We were there for academic & board meetings, sleep deprivation was not conducive for best brain function. One other thing, one evening we waited 10 -15 minutes to get the attention of the downstairs bar/restaurant staff person, he finally acknowledged us only to say they were now, that minute closed, very disappointing since we were there in time & hungry. Otherwise, most other encounters with staff were great, helpful & friendly/upbeat.

(Read More)

Published on 04 Dec 2023

Mavis

young couple

9.0

Superb

Good location in ASU very modern property. Good Gym

Published on 02 Dec 2023

Ruth

family with young children

10.0

Exceptional

Tempe was terrific!

Great, friendly, helpful staff. Good food. Close to the stadium where we met our kids for the Oregon Arizona State game.

At.night, with curtains closed, it was hard to read.. Needed more light.

Published on 24 Nov 2023

Yetunde

with friends

10.0

Exceptional

Fantastic!!

Everything about it!!! It was right in the center. Location was perfect, aesthetics was magnificent. Will definitely be coming back soon!!!

There was nothing not to like

Published on 19 Nov 2023

Vesa

review category business travellers

9.0

Superb

Nice clean hotel, good coffee

Brekfast good but serving a bit complicated.

Published on 16 Oct 2023

Leli

review category business travellers

1.0

Bad

The Hotel Charged twice.

The Hotel Charged twice. They even did not look for the Booking.com Receipt. after that they also charged me for breakfast, which supposed to be included in the total price.

Published on 02 Oct 2023

Angela

family with young children

9.0

Superb

Great stay near ASU

AlterEgo the restaurant in the lobby has amazing food, highly recommend it highly, the ambience is also very warm and friendly. My only input is that is open on limited hours, would be nice to have coffee/drinks at least throughout the day

Published on 09 Aug 2023