BULL Vital Suites & Spa

The hotel is a spa hotel and it is obvious there is a spa fee if you compare single use or double use of the rooms. Despite this they charge you 1 EUR for each time you need a new spa towel, which you need to sit on in saunas and steam bath. This is in my opinion only greed and not how any other spa hotel I stayed at do. It's unhygienic and unprofessional. It's not the money as such but if you pay 245 per night for 10 nights you get surprised and disappointed. This is a lasting impression of the stay. It also made deselect the options to eat at the hotel or use massage etc. The spa was also kind of dated.

we asked for a room in the center facing the pool because of the view but we found that during the whole day there is a very, very strong sun on the balcony to such an extent that it is not possible to sit there all day. There was no microwave in our room even though it was supposed to be, during the first three days there were massive renovations in the hotel. At first the reception representative told us that it was something specific but it really wasn't, we saw that they had put scaffolding in the rooms next to it to renovate the balconies and also on the roof there was a large team working noisily with a drill and at the same time trucks arrived and unloaded sand into the garden. All this when the hotel was fully booked in one of the most requested weeks of the year. At the entrance to our room there were glasses from the room next door that were probably pushed out for the cleaner to take but they stayed there for 4 whole days. Even though we locked the room, the cleaner entered the room (locking it from the inside has no meaning...). the hardest thing of all - at breakfast which is in the open bar by the pool there are a lot of pigeons that come and sit on the tables and the bar and the food stalls. Most of the food is enclosed in glass installations, but the surface of the bread and the heater and the drinks and the jams and many other things are exposed to the pigeons that come and sit on them and none of the staff does anything about it. Today there are many solutions for imitating ions even using electronic sound devices, a pigeon sitting on a surface of bread is diseases. Another thing, there is a nice bar by the pool but there is only one bartender/waiter so the waiting time to get a drink is around 25 minutes and the service is not very welcoming either. Pool water is really cold.