Best Western Premier Richmond City Gateway, Richmond

This property has been featured in "41 Best Hotels In Richmond ".

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parking

bar

wifi

pool

food

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King Room with Mobility Accessible Tub

Max 2 Adults

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The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV. The unit has 1 bed.

Queen Room with Two Queen Beds

Max 4 Adults

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Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a dressing room. The unit has 2 beds.

King Room

Max 2 Adults

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Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

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All Facilities for Best Western Premier Richmond City Gateway

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Visual aids: Braille, Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Entire unit wheelchair accessible, Roll-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Body soap, Conditioner, Additional toilet, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Drying rack for clothing, Sofa bed, Wardrobe or closet, Dressing room, Clothes rack, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Shallow end, Carpeted, Trash cans, Cleaning products.
Food & Drink	Grocery deliveries, Kid-friendly buffet, Coffee machine, Special diet menus (on request), Kid meals, Refrigerator, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, Security alarm, Carbon monoxide detector.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Laptop safe, Flat-screen TV, Telephone, TV, Radio.
Common areas	Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Pool and wellness	Fitness centre, Sun loungers or beach chairs.
Transport	Electric vehicle charging station.
Shops	Minimarket on site.

About This Property

Located off Interstate 95, Best Western Premier Richmond City Gateway features a full-service restaurant with 9 large flat-screen TVs. It also offers a 24-hour gym and rooms with free Wi-Fi.

Guest Ratings For This Property

7.6

Based on 820 Reviews

100% verified reviews

Comfort

8.0

Cleanliness

8.1

Value For Money

7.7

Facilities

7.8

Guest Reviews

Supersonico11

family with young children

5.0

Passable

Good attention

Cleaning

Published on 30 Dec 2023

Chris

solo traveller

9.0

Superb

Everything

No breakfast included

Published on 21 Dec 2023

Sabrena

solo traveller

2.0

Very poor

Absurd, Should be $20/night.

Proximity off the highway

The price. ESPECIALLY for what you get The front desk staff was horrific The shower flooded TWICE THE price The smell

Published on 21 Dec 2023

Katherine

young couple

7.0

Good

Enjoyed staying here. Front desk employees are nice and helpful.

Convenient location. Room cleanliness was good.

Shower drain was clogged.

Published on 16 Dec 2023

Bill

young couple

4.0

Disappointing

Close to 95. Basic hotel. No restaurant to walk to near by. The on site restaurant was closed. And no breakfast was disa

Beds were good.

Location. Not near restaurants

Published on 13 Dec 2023

Franke

young couple

7.0

Good

The bed was comfortable. Location gave easy access to highway.

The idea that people would rather pay for ala carte breakfast than have complimentary buffet breakfast is misguided. I can't imagine guests preferring that. The light as we entered the room would go off and on on its own. so we did without it. The inroom coffee maker had to be held down by hand to have it work. It should be fixed or replaced.

Published on 08 Dec 2023

Precious

young couple

9.0

Superb

It was good overall and I enjoyed my stay. I felt clean and the bed was comfortable.

The hotel was clean and the staff was very polite.

When I checked the room out it said my stay included free breakfast and that wasnt an option when I got there.

Published on 27 Nov 2023

Aubri

family with young children

6.0

Pleasant

The location

My hotel room wasnt clean at all

Published on 27 Nov 2023

Skylor

young couple

8.0

Very good

The room itself was very up to date and a good size. The king bed was super comfortable. The bathroom was extremely clean. You can definitely feel like you're at home there. The atmosphere was quiet and calming in the entire hotel. Staff was very friendly and welcoming. Experience overall was absolutely amazing despite some cleaning issues.

The sheets and rags had stains on them. The floor looked clean, but when walking around barefoot, feet would get dirty from lack of mopping. The coffeemaker had old coffee in the water and bad mold spores as if it hadn't been checked or cleaned in a while.

Published on 16 Nov 2023

Roslyn

young couple

8.0

Very good

Overall, we were pleased with our stay.

They dont offer a complimentary breakfast but they have a place on site to get a variety of breakfast items. I had a sandwich and my husband had pancake bites. We enjoyed both.

We had to change rooms because of an odor in the first room. So thankful they were able to give us another room but still, a little inconvenient.

Published on 15 Nov 2023