Best Western Knoxville Suites - Downtown, Knoxville

This property has been featured in "47 Best Hotels In Knoxville ".

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Top Facilities

parking

wifi

pool

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King Suite - Non-Smoking

Max 4 Adults

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The unit offers 2 beds.

Queen Suite - Disability Access/Non-Smoking

Max 4 Adults

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The unit offers 2 beds.

Queen Suite with Roll In Shower - Non-Smoking

Max 4 Adults

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The unit has 2 beds.

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All Facilities for Best Western Knoxville Suites - Downtown

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Others	parking, wifi, pool.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Roll-in shower.
Bathroom	Bath, Free toiletries, Hairdryer.
Room Amenities	Sofa, Desk, Air conditioning, Ironing facilities, Safety deposit box, Heating, Wardrobe or closet.
Food & Drink	Refrigerator, Vending machine (snacks), Microwave, Vending machine (drinks).
Services	Wireless Internet.
Cleaning services	Laundry.
Media & Technology	Telephone, Cable channels.
Food & drink safety	Physical distancing in dining areas.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Hot tub/Jacuzzi, Fitness centre.

About This Property

This hotel is 5 miles from downtown Knoxville and is 6 miles from the University of Tennessee. The hotel offers an indoor pool, jacuzzi, gym and suites with free Wi-Fi. Best Western Knoxville Suites offers units with a microwave and refrigerator.

Guest Ratings For This Property

7.6

Based on 229 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.0

Value For Money

7.8

Facilities

7.6

Guest Reviews

Fiona

family with young children

9.0

Superb

Breakfast was good, bedrooms were spacious.

Pool was cold

Published on 02 Jan 2024

Timothy

group

10.0

Exceptional

Breakfast was fine!

Everything was good. No complaints

Published on 15 Dec 2023

Trotter

family with young children

9.0

Superb

We had a great stay the staff was great the room was great as well.

It was great for locations for food and store.

Published on 16 Nov 2023

Paula

review category business travellers

8.0

Very good

Will be back. By

Nice staff. Close to grocery store!

Pool was so cold. Crack in pool ceiling window. Luggage cart needs better rolling wheels or wd-40.

Published on 29 Oct 2023

Gary

solo traveller

9.0

Superb

As before, excellent service.

I trust these people. The management and staff are excellent and attentive and friendly. Check in is without fuss.. I stayed on several occasions throughout my holiday. The rooms are spacious with a microwave and fridge. The bed is comfortable, and with enough practice you can get the pillows right. An important thing for us Brits is a decent tub to soak in, and the rooms have these. It is in general a quiet hotel. The location is such that it is near eateries and a supermarket over the lot. Breakfast is good with a fair selection of both hot and cold. The locale is set back from the road enough for traffic not to be a problem. For whatever reason, I had a minor incident this time, that was dealt with exceptionally quickly by management, with no fuss and complete satisfaction. Wi-fi is good, there is a computer room, and the swimming pool always beckons. An on-site laundry room was most welcome.

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I never felt in the least bit threatened, and this is through no fault of the hotel and surrounding businesses, but I did notice a rise in the homeless. It could give those of a nervous disposition a touch of worry.

Published on 25 Oct 2023

Celena

family with young children

3.0

Poor

breakfast was alright. price was too high.

comfortable pillows

price. paid over $509 for two nights.

Published on 13 Oct 2023

Sharon

solo traveller

8.0

Very good

My stay satisfied the goal of visit.

The location was perfect for spending time with grandson and going to various locations.

The hotel needs some upgrades such as paint, modernized fixtures.

Published on 13 Oct 2023

Tiffany

family with young children

10.0

Exceptional

Perfectly made for us, reasonable, convenient, and staff that showed us southern hospitality!

We felt welcomed, the rooms were big and clean. Staff was super accommodating with extra towels, blankets. There were 4 women getting ready for family wedding festivities. Breakfast was awesome, hot, several varieties from hot to cold food. 8 minutes from everything we wanted/needed to do. My daughter started getting sick, so having a grocery store across the parking lot was perfect. Every kind of restaurant and fast food in walking distance. We could not have done better for the price, we WILL be back!

We liked everything but if you want to not pick, I guess location could have been a problem for someone who had no rental car or wanted to use Uber. Probably wouldnt be walking around at night.

Published on 12 Oct 2023

Kenyetta

young couple

7.0

Good

It was in a nice area and felt safe during my stay. It was nice and spacious, it had 2 sinks which made getting ready easier.

It was a little warn down and out dated.

Published on 10 Oct 2023

Yvette

young couple

7.0

Good

It was fine for the price with the exception of the accessibility issues.

Very clean.

The accessible room said it had a roll in shower but didnt. The handicap parking was by doors that were out of order. The microwave wasnt plugged in or near enough to an outlet. Cabinet with fridge and microwave had to be moved to plug it in.

Published on 30 Aug 2023