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Hotel

Albuquerque Crowne Plaza, an IHG Hotel

Downtown Albuquerque (2 kms from Indian Pueblo Cultural Center)

Ranked 11 out of 11

7.2
(373 reviews)

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All Facilities for Albuquerque Crowne Plaza, an IHG Hotel

Category Facilities
Activities Happy hour, Water sport facilities on site, Bike tours, Live music/performance, Bowling, Aerobics, Walking tours, Pub crawls, Live sport events (broadcast), Themed dinner nights, Mini golf, Movie nights, Golf course (within 3 km), Stand-up comedy, Tour or class about local culture.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Visual aids: Braille, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Higher level toilet, Lower bathroom sink, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Heated pool, Air conditioning, Heating, Shallow end, Safety deposit box.
Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Room service, Bar.
Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services WiFi, Free WiFi, Internet services.
Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras Key card access.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services Express check-in/check-out, Concierge service, Invoice provided, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General Private parking, Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool (all year), Fitness, Outdoor pool, Indoor pool, Sun loungers or beach chairs, Outdoor pool (seasonal).
Transport Accessible parking, Car hire.
Outdoor & View Terrace.

Guest Ratings For This Property

7.2
Based on 373 Reviews
100% verified reviews

Comfort

7.9

Cleanliness

8.0

Value For Money

7.1

Facilities

7.6

Reviewers Mention About Albuquerque Crowne Plaza, an IHG Hotel

This Albuquerque Crowne Plaza hotel offers a wonderful stay with comfortable beds, soft sheets, and a tub. The location is conveniently situated near the freeway, making parking easy. The staff is fr (Read More)iendly, especially Brenda at breakfast, and the hotel is clean and quiet. It is pet-friendly and accommodated a suitable room for guests with dogs. Breakfast is delicious, and the area outside is safe. Highly recommended for a pleasant stay.

Guest Reviews

James
young couple
8.0
Very good
Very good
It was a good stay
It was not good when cause wanted to extend my stay but they didn't let me with my debit card but I use it to check and pay but I couldn't use it the next day.. It was a green dot card and it didn't have a mini refrigerator

Published on 16 Dec 2023

Ericka
family with young children
8.0
Very good
Very comfortable. Fitness room was pretty good. Great for a quick stay.
My nephew and I were on a road trip. The hotel was convenient to the highway. It was clean and comfortable.
The lamps on the nightstand didnt work. The volume on the tv was very low.

Published on 15 Dec 2023

Vasquez
young couple
10.0
Exceptional
Exceptional
Everything was great staff was very nice it was clean. The location seemed fine we didn't have any problems.
I didn't like that breakfast was not included considering the price but I would still go back.

Published on 04 Dec 2023

Tina
young couple
10.0
Exceptional
Relaxing
Very clean
The homeless across the street

Published on 04 Dec 2023

Anonymous
young couple
4.0
Disappointing
Disappointing
Nothing staff was rude
Too many noises could not sleep

Published on 27 Nov 2023

Wayne
young couple
7.0
Good
Satisfactory
Room comfort.
Light fixture on wall broken, pump in hot tub not working, shower water lukewarm ( fixed next day), bathtub extremely slippery (hotel supplied bath mat.), moldy smell throughout hallways.

Published on 26 Nov 2023

Andria
family with young children
8.0
Very good
Very good
Friendly staff nice area
Expensive for decent rooms, no breakfast included

Published on 09 Nov 2023

Ledezma
with friends
10.0
Exceptional
We loved it
Good service

Published on 07 Nov 2023

Rogers
young couple
1.0
Bad
Awful,
Nothing . We booked the hotel because we thought we would get all that it offered. Instead. It was awful. I should have stayed at a cheap motel like all of my other teammates did and would not have woke up sore and stiff from your beds .
The beds were awful . Felt like we were sleeping on Sprjngs . We stayed there because of the convenience of the location to our competition. The shower sprayed all over the bathroom . And for a short person . No indoor pool with hottub that we were told of that we could find . The restaurant was closed . So we had to go elsewhere . Just awful . We are powerlifters. We need certain things that we did ask for . Or we would have stayed elsewhere . Super disappointed and feel like we really we lied to by the pictures and got cheated .

Published on 01 Nov 2023

Kenneth
family with young children
7.0
Good
Good
Overall was good
Location. Traffic noise was horrible

Published on 26 Oct 2023

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